Ed Martin Acura

To be transparent, I hesitated visiting Ed Martin Acura due to some negative reviews I had seen online. However, after not having the best experience at another dealership, I decided to give them an opport due to some negative reviews I had seen online. However, after not having the best experience at another dealership, I decided to give them an opportunity — and I’m very glad I did. The difference was clear immediately: they genuinely care, and the experience was wonderful from start to finish. Kelly at the front desk set the tone by managing customer relations flawlessly, providing a warm welcome, and helping guide customers through the process. Sam truly listens, is extremely professional, and delivers tier-one customer service. Just as impressive is management — Jake is a genuine, good guy who clearly leads by example and prioritizes excellent customer service. Lastly, Adam in finance was outstanding. He not only provided great service but also took the time to help navigate the financial side and explain the best options available. Overall, this was a refreshingly positive dealership experience, and I would absolutely recommend Ed Martin Acura. More

Sam was so personable, conscientious and caring . He made me feel like the best client he has ever had, you will be lucky to have him work with you He made me feel like the best client he has ever had, you will be lucky to have him work with you More

Not an experience I would want to have again. Started off ok, maybe even great, then went downhill as we got deeper into the sales process. Deception was the name of the game when it came to pric Started off ok, maybe even great, then went downhill as we got deeper into the sales process. Deception was the name of the game when it came to pricing/financing. I walked out initially and only went back the next day (with my own financing) due to fact I liked the car as it was 99% of what I wanted. And the delivery process amounted to handing me the keys and taking a picture. Maybe nice people with typical poor dealership practices. More

We had such a good experience purchasing a new car. Our sales person, Jennifer, was pleasant and kind and helped up find a car that fit our needs. The sales manger, Jake, was also helpful working with Our sales person, Jennifer, was pleasant and kind and helped up find a car that fit our needs. The sales manger, Jake, was also helpful working with us to get the deal done. More

Ed Martin Acura was 5 Star. My salesman, Sam Schmutte. was awesome in helping me find the right car. Delivery date was spot on. Very pleased with the whole team Thanks again, Sa My salesman, Sam Schmutte. was awesome in helping me find the right car. Delivery date was spot on. Very pleased with the whole team Thanks again, Sam! More

Sam was very helpful and efficient at his job, and made sure I felt confident with my decision before I left the dealership. Overall it was a great experience! sure I felt confident with my decision before I left the dealership. Overall it was a great experience! More

I’m so thankful for the staff here at this Dealership I have purchased before and I was recently there this past Saturday. And it’s always consistent. You will definitely feel welcome and they will definit have purchased before and I was recently there this past Saturday. And it’s always consistent. You will definitely feel welcome and they will definitely work hard to make your deal happen.! More

Karen Collis is was amazing! Jake the sales manager was incredible. They made everything a great experience and we are so excited about our new RDX!!! Highly recommend Ed Martin Jake the sales manager was incredible. They made everything a great experience and we are so excited about our new RDX!!! Highly recommend Ed Martin. More

Great treatment to the customer. Very supportive in selection of our vehicle. No pressure at all and very knowledgeable on the Acura RDX. Very supportive in selection of our vehicle. No pressure at all and very knowledgeable on the Acura RDX. More

Everyone was fantastic at Ed Martin! I appreciated the friendliness, professionalism, and communication! We are so happy we chose to purchase through Ed Martin Acura again. We trust the I appreciated the friendliness, professionalism, and communication! We are so happy we chose to purchase through Ed Martin Acura again. We trust them and appreciate that they always do the right thing! More