Jake Fairbanks

Salesman, Coleman, was patient, kind, helpful and informative. In the two times I was there, I was always made welcome by Coleman and Jake. Overall it had a positive effect on my desire to do busines informative. In the two times I was there, I was always made welcome by Coleman and Jake. Overall it had a positive effect on my desire to do business with Ed Martin Acura. I’m naturally leery of auto dealers in general. I always feel as if I’d been “hosed” after doing business with a dealership. Not so with Ed Martin Acura. My second visit resulted in a sale. Ed Martin Acura dealt openly and honestly during the negotiation process. Though I don’t feel we cut to the bone, still the sales personnel we amenable to a meaningful price adjustment. This was accomplished without heated haggling, and I appreciated that. I’m hoping my ongoing service experience will be as positive as my sales experience. Jake has assured me that it will be so. More

Print

Fantastic Dealer and Wonderful Staff! My wife and I were shopping for a newer vehicle to replace our BMW. Upon arrival at Ed Martin Acura it was clear that they had several quality vehicl My wife and I were shopping for a newer vehicle to replace our BMW. Upon arrival at Ed Martin Acura it was clear that they had several quality vehicles to choose from. We identified multiple cars that we wanted to look at and possibly test drive. We appreciated the fact that we could walk around the lot and pick out possible options without getting ambushed by numerous sales staff. Once we located the cars we were interested in, we walked into the showroom and were greeted by Bryan Wehlage in Sales. Bryan did a great job helping us narrow down our search, and allowed us to test drive several vehicles. He asked a lot of questions to help us determine what vehicle would be the best fit for our needs. Bryan was such a trooper during this process as we can be a little indecisive and we had a lot of questions. Bryan was fun to work with, extremely patient and had a great sense of humor during our visit. He never once tried to rush us through the process or give up on us. When we finally decided what vehicle we wanted to purchase, we got to see the entire Ed Martin Team come together to make the deal happen. It was evident how well everyone worked together, but more importantly, they took the stress out of the car buying experience and made it fun. Jake Fairbanks really helped us with our trade in and worked hard to get us a value we could work with. Daniel Laborin in finance was amazing, he was even able to sell us an extended warranty plan which we never purchase on vehicles due to the cost, however we were offered a great plan, great pricing and a really good interest rate that helped put all the numbers in a place we were comfortable with. We have purchased cars in the past and loved the car, but hated the experience we had during the purchase. It really takes some of the joy out of a new vehicle when you regret the dealer you purchased it from and had a bad experience. This was not the case at Ed Martin Acura. Ed Martin Acura not only got us into a vehicle that we love, they made the purchase experience something special that we are telling our friends and family about. Watching this team in action was something we will never forget and we would not hesitate to purchase another vehicle from Ed Martin Acura in the future. We want to personally thank Bryan Wehlage, Jake Fairbanks, Daniel Laborin, Sam Martin and the entire staff at Ed Martin Acura for the truly exceptional experience we had during our visit and for making sure we got the right vehicle for our family’s needs. More

Print

Everyone was so helpful and we got a great deal on my daughter’s first car. We will definitely be back! daughter’s first car. We will definitely be back! More

Print

Worked with Sam and Jake on securing a 2024 MDX TYPE S that was certified pre owned. Process was easy and smooth and both were very helpful on how Acura works and operates and all the special features own that was certified pre owned. Process was easy and smooth and both were very helpful on how Acura works and operates and all the special features owning an Acura gets you. Coming from a Toyota die hard I am very pleased with Acura and look forward to road tripping in this car! More

Print

MY WIFE AND I PURCHASED A 2026 RDX, WE RECEIVED TOP NOTCH SERVICE THROUGHOUT OUR EXPERIENCE. OUR SALESPERSON WILL WAS EXCELLENT, HE WENT OVER AND ABOVE ON SHOWING THE VEHICLE AND ALL THE OPTIONS THE CAR HAS. SERVICE THROUGHOUT OUR EXPERIENCE. OUR SALESPERSON WILL WAS EXCELLENT, HE WENT OVER AND ABOVE ON SHOWING THE VEHICLE AND ALL THE OPTIONS THE CAR HAS. THE ENTIRE STAFF MADE US FEEL WELCOME FROM THE TIME WE CAME IN TO THE TIME WE LEFT. I HIGHLY RECOMMEND THIS DEALERSHIP More

Print

We worked with Karen at Ed Martin to lease a new MDX. She was very helpful and professional, as well as the rest of the staff at Ed Martin Acura. I highly recommend them She was very helpful and professional, as well as the rest of the staff at Ed Martin Acura. I highly recommend them More

Print

Super down to earth guy, made my transaction super smooth. Would buy from this guy again. smooth. Would buy from this guy again. More

Print

I am very pleased with my experience at Ed Martin Acura. Everyone I contacted was extremely pleasant, helpful and knowledgeable. The whole process was seamless, and I especially appreciated that at no time d Everyone I contacted was extremely pleasant, helpful and knowledgeable. The whole process was seamless, and I especially appreciated that at no time did I feel like I was being pushed or rushed. Sam Schmutte was top notch! More

Print

Purchased a 2026 Acura MDX. Devon Swedich extremely professional no high pressure sales. Listen understanding and great on follow-up when needed. Jake Fairbanks profession Devon Swedich extremely professional no high pressure sales. Listen understanding and great on follow-up when needed. Jake Fairbanks professional understands of the customer and supportive to Devon. Daniel Laborin Business Manager organized professional and understands the needs of the customer. Relationship builder and easy to work with. Overall my experience at Ed Martin Acura was fantastic. Felt extremely comfortable and was treated as a valued customer. Do not like buying a vehicle and I can say without a doubt the best experience I have ever had! I feel part of the Ed Martin Family! More

Print

Karen, Thank you. Great job! Your top notch team made the transaction seamless with no surprises. Great job! Your top notch team made the transaction seamless with no surprises. More

Print