Ed Martin Acura

The dealership is good in routine services and maintenance but incapable of diagnosing or fixing unique or rare problems. I have an Acura RDX 2021 and very unpredictably (in true meaning) all the maintenance but incapable of diagnosing or fixing unique or rare problems. I have an Acura RDX 2021 and very unpredictably (in true meaning) all the warning signs turn on and unpredictably they go off. The mechanics, technicians, service department in this dealership were unable to fix it and they cannot figure out why it happens. More

All good with trade and purchase. Was able to complete deal in a couple of visits. Was able to complete deal in a couple of visits. More

Matt was highly professional throughout the purchasing of my vehicle. He was respectful. He answered my questions directly. As a single woman, my experiences buying a car at times have been quite unpl my vehicle. He was respectful. He answered my questions directly. As a single woman, my experiences buying a car at times have been quite unpleasant. Working with Matt was completely on the other end of the spectrum. Kudos to Matt for making buying a car an easy task! More

Great experience. Lot had several options. Zero pressure from the sales staff. The process was very quick and easy. I've bought from them in the past and will buy from Lot had several options. Zero pressure from the sales staff. The process was very quick and easy. I've bought from them in the past and will buy from them again. It would be hard to find a better Acura dealership in Indiana. We worked mostly with Dennis and a little bit with Jake. Both were great, but we really appreciated Dennis for actively following up and helping us work through some post-purchase knock out items. This team went above and beyond and earned my business and recommendation going forward. More

Bad atmosphere and just overall feel was not great compared to other dealerships we have been to. compared to other dealerships we have been to. More

My trade in and purchase of my new to me car was seamless and without a hitch and without a hitch More

Showroom was clean, bright and airy. Restrooms were clean. People were friendly and looked like they enjoyed working there. Matt Douglas was excellent to work with. Efficient and knowled Restrooms were clean. People were friendly and looked like they enjoyed working there. Matt Douglas was excellent to work with. Efficient and knowledgeable, he explained the differences in the 2 cars I was looking at but there was no pressure to choose one over the other. The entire process from when I arrived until I drove my new car off the lot was friendly and efficient. I was treated fairly and with respect, was not rushed and all my questions were answered to my satisfaction. Matt told me to drive the car for a while and then call him or come back with questions about all the bells and whistles and he would be happy to explain them to me. This was the best experience I have ever had buying a vehicle. Ed Martin in general and Matt Douglas in particular is my new my go to for vehicles and will be highly recommended to family and friends. More

I recently had the pleasure of purchasing a new 2024 Acura RDX from Ed Martin Acura, and I couldn't be more delighted with the experience! From start to finish, everything was absolutely seamless. F Acura RDX from Ed Martin Acura, and I couldn't be more delighted with the experience! From start to finish, everything was absolutely seamless. First and foremost, the knowledge of the salesperson Will was incredibly impressive. He answered every question I had with detailed insight and made me feel completely informed about my options. It was evident that he is well-versed in all aspects of the vehicles and the purchasing process. Doing business with Ed Martin Acura was a breeze. The entire team was professional, friendly, and genuinely committed to making sure I was satisfied. There were no high-pressure sales, just honest and transparent communication. Will, Jake, and Liz created an extremely personal experience and made me feel very comfortable and valued as a customer. I was also thrilled with the value I received. The pricing was competitive, and I truly feel like I got excellent value for my investment. The dealership took the time to understand my needs and worked with me to ensure I got the best possible deal. One of the standout aspects was the speed of the transaction. From the moment I walked in until I drove away in my new car, everything moved efficiently. I never felt rushed, yet everything was handled promptly and without unnecessary delays. Overall, my experience at Ed Martin Acura was outstanding. Their team's expertise, commitment to customer satisfaction, excellent value, and efficient process make them a standout dealership. I highly recommend them to anyone in the market for a new vehicle. More

Bought a vehicle from Ed Martin Acura 15 years ago and concluded I would never buy an Acura or a vehicle from Ed Martin again. Met Matt Douglas and Ed Martin and my view and conclusion has changed 100%. concluded I would never buy an Acura or a vehicle from Ed Martin again. Met Matt Douglas and Ed Martin and my view and conclusion has changed 100%. Matt was everything I wanted in a Sales Representative. Direct, highly efficient and always kept his word (most importantly). Now I cannot imagine buying a car from anyone other than Matt. To say I would recommend Matt would be an understatement. More