Ed Martin Acura
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 531 reviews
I flew in from NC to test drive and ultimately buy a 2021 Acura RDX adverstised on the internet. I had the good fortune of being helped by Aaron -- definitely the most knowledgeable, patient, pleasant and p Acura RDX adverstised on the internet. I had the good fortune of being helped by Aaron -- definitely the most knowledgeable, patient, pleasant and professional salesperson I've ever worked with in 45+ years of buying cars. In fact, he knew so many details and nuances about the RDX that I probably don't even need the operating manual. All packaged within a larger framework of understanding and helping meet my current auto needs. I couldn't be more pleased with Aaron's service, Elizabeth Moritz in finance, and Ed Martin Acura in general -- thank you all! More
worked with Dennis on the purchase of my 2020 Acura TLX. He made the entire experience memorable in such a great way. He wasn't pushy and it genuinely felt like he had my best interests in mind. I appreciat He made the entire experience memorable in such a great way. He wasn't pushy and it genuinely felt like he had my best interests in mind. I appreciate him and everyone else that worked with me to get me my awesome new car. Would highly recommend Ed Martin and Dennis to anyone looking for a great car buying experience! More
Excellent Dealership and Certified Sales Consultant support. Noteworthy new car sales support from both Matt Douglass and Will Wickliff! support. Noteworthy new car sales support from both Matt Douglass and Will Wickliff! More
Worked with Karen to buy a used car and we worked well through any issues. Good customer service and professional all the way. through any issues. Good customer service and professional all the way. More
Matt provided excellent service. He answered all of our questions and the transaction was completed promptly. The staff at the front desk was courteous and welcoming. We would defi He answered all of our questions and the transaction was completed promptly. The staff at the front desk was courteous and welcoming. We would definitely recommend this dealership. More
Matt Douglas was our salesman, nice and polite. Easy to deal with and set us up with a test drive. After test drive, Matt found the Integra I wanted and told us when it would arrive at the dealer Easy to deal with and set us up with a test drive. After test drive, Matt found the Integra I wanted and told us when it would arrive at the dealership. Once it came in, Matt texted me and we set up a time to check it out. It was cold that day, so it would have been nice if the car had been pulled inside the warm garage. Also, the car was dirty when we arrived. Probably a good idea to have a car washed before a scheduled customer comes to look at it. Shouldn't have to wait till after the sell to see it washed. Other than that Matt did a great job. Once we got to the finance manager, that is where things became a little pushy. She kept trying to get us to purchase an extra warranty package, very annoying. Other than that, it was a good experience. More
From our first visit to look at a 2023 MDX until we drove our new vehicle home our salesman Will Fitzsimmons, and Ed Martin Acura management, kept in frequent contact to update us on status. Will, and all th our new vehicle home our salesman Will Fitzsimmons, and Ed Martin Acura management, kept in frequent contact to update us on status. Will, and all the staff, were warm, professional and made our buying experience such a positive one! We highly recommend Ed Martin Acura! More
I just bought my second Acura from Ed Martin in the past 7-8 years. I purchased both of them through Karen C. and had a great experience on both vehicles. I have also brought my 2012 TSX there for mainten 7-8 years. I purchased both of them through Karen C. and had a great experience on both vehicles. I have also brought my 2012 TSX there for maintenance and it just turned 215,000 miles. I never had a major repair other than breaks and the car is still running well but shows some wear on the interior from my big dog. Tyler T. in service has taken great care of me and always gets me in and out in a reasonable time, or offers a loaner if it is going to take 1-3 days. Ed Martin Acura is absolutely the best dealership I've ever purchased a car from and I wouldn't buy a car, or drive anything but an Acura, from any other dealership. You'll never make everyone happy but I have nothing bad to say about them. More
This is the fourth car in a row I have bought from Audrey at Ed Martin, and as usual, I had a great experience. I never feel pressured. I just feel like I am getting as much as I can for the money I am payi at Ed Martin, and as usual, I had a great experience. I never feel pressured. I just feel like I am getting as much as I can for the money I am paying. Thank you! More
Had a great experience working with Audrey with my purchase. She.is very low pressure and super helpful. I've always had great a experience with all the departments at Ed Martin Acura: finance, parts, purchase. She.is very low pressure and super helpful. I've always had great a experience with all the departments at Ed Martin Acura: finance, parts, sales.and.service. Thank you! Nicholas P. More