Ed Koehn Ford Lincoln

Friendly and Helpful I price shopped the specific vehicle I wanted and Ed Koehn had one in stock. Mitch asked me to come in and they would take care of me. Took care of I price shopped the specific vehicle I wanted and Ed Koehn had one in stock. Mitch asked me to come in and they would take care of me. Took care of all the items and we were able to come to a deal and I came home with a new F150. Felt the price and trade in price was fair without excessive negotiation and everyone was a little helpful. Mitch was very responsive and even answered one question after hours, which was helpful. Overall good experience. Will give them a chance to earn my business in the future. One accessory item wasn't in stock but Mitch promised to get it delivered. More

A pleasure to work with. Took care of everything I needed done before leaving on my trip to Florida. They always give me fantastic service. done before leaving on my trip to Florida. They always give me fantastic service. More

I recently leased my third F150 from Ed Koehn Ford in Greenville. I have been extremely happy with each experience. All of the staff are friendly and they work hard so customers have a great experience. Greenville. I have been extremely happy with each experience. All of the staff are friendly and they work hard so customers have a great experience. Mr. Koehn is always walking around and interacting with customers and seems to love seeing happy customers. More

I purchase the truck entirely online without even looking at it. Response time from dealership was sometimes spotty or non-existent without getting back to them myself. Financing department I thought was at it. Response time from dealership was sometimes spotty or non-existent without getting back to them myself. Financing department I thought was rude and pushy with their add-on sales even though I had said no three times. Follow up from dealership has also been spotty for some reason they don't like to use email apparently, but I think my salesperson has been on vacation a lot. so far I really like the truck not for sure about the aluminum body but I guess time will tell made it very difficult when installing things with magnets on the top and the side door had I known I might have looked elsewhere. All in all I'm pretty happy with the purchase considering the biggest obstacle was price and I felt I got a very good deal with this truck. More

Ed Kohen of Greenville by far has the best prices and customer service you can find in the state of Michigan. My salesman, Matt Babcock leased me a sweet F-150 that was better equipped for less than the customer service you can find in the state of Michigan. My salesman, Matt Babcock leased me a sweet F-150 that was better equipped for less than the competitors. I love the truck and feel great about my purchase. Thanks Matt and the team at Ed Kohen. Sincerely, Eric More

47 oil change, and 220,000 miles on this F-150, best truck. Lots of new faces at this well known dealership. The change in service manager position was a major improvement. I continue to miss the free truck was Lots of new faces at this well known dealership. The change in service manager position was a major improvement. I continue to miss the free truck wash and free oil changes after the fifth visit. Now if they could make new trucks pricing more affordable for retired common person. More

Very helpful I worked with Eric & Tom and they were both great to work with and very accommodating! Definitely will be going back when I get my next vehicle. I worked with Eric & Tom and they were both great to work with and very accommodating! Definitely will be going back when I get my next vehicle. More

Prices were raised to $50 for standard oil change since last visit. No signage indicating the change. Less service provided as alignment couldn’t be checked. Due to new rack for wheel rotation being instal last visit. No signage indicating the change. Less service provided as alignment couldn’t be checked. Due to new rack for wheel rotation being installed. larger vehicles such as my f150 could not be checked. More

Everything was great Eric was great, taking time choosing the best car, following up, and spending time to ensure I got the car I wanted for my price limitations. Melinda Eric was great, taking time choosing the best car, following up, and spending time to ensure I got the car I wanted for my price limitations. Melinda covered the financials quite painlessly. Even the Service Manager gave me confidence that I chose the right car. It was the best dealer experience I’ve had here in West Michigan. More

Outstanding service I can’t think of anything that would have made it better. Todd DeLore is amazing. Everything went exactly as planned. Other recommendations were ri I can’t think of anything that would have made it better. Todd DeLore is amazing. Everything went exactly as planned. Other recommendations were right on target. More