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Ed Koehn Ford Lincoln

Greenville, MI

4.6
89 Reviews

11064 W Carson City Rd

Greenville, MI

48838

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89 Reviews of Ed Koehn Ford Lincoln

April 02, 2021

Had to call the service department to see if the parts they ordered were in and schedule my appointment. Never received a phone call when the service was done on my truck so I had to call and see if they More

by m_roy_06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Chapin
January 09, 2021

Don’t ever take your car here I left with more issues and more lights on they charge me $1100 for one key in an ignition switch module they tried to make even more money off me almost ruined my bank account More

by delaurierdw40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Chapin
December 22, 2020

I will never recommend this dealership to anyone. Stay away from all Ed Koehn dealerships. The vehicle is one repair short of being a legal lemon. The sales staff has great ‘lip service’ about it. I don’ More

by catboat77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service department and salesperson
December 12, 2020

I love driving y Ford EcoSport. Carolyn was an excellent salesperson, She was so well versed on the car and the process of buying the car, She is a five star saleperson for sure, More

by jdckc
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Chapin
December 10, 2020

We recently purchased a 2020 Ford Ranger with the help from sales associate Matt. The experience was easy, there was no pressure and the staff are super friendly. This is the best experience we have eve More

by PW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Melinda
December 08, 2020

Brought my F-250 in for work on transmission and new tires. The service was friendly, quick, and efficient. They provided me with a loaner. I was kept informed on the diagnosis and repair progress. Wou More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Lori, Sally, Morgan
November 05, 2020

Great service. Chris was very helpful when I leased my vehicle. Made my experience fun. Service department was quick and friendly when I brought my car in for a recall. More

by Jsk3333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
November 03, 2020

Always a fantastic experience. This is our 3rd time buying from them and we always leave with a smile on our face. Jake our representative was outstanding along with the financial department and gm. More

by Napieralski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
September 15, 2020

Great experience buying two new(to us) vehicles with the help of Mike at Ed Koehn. Helpful and true to their words! Would definitely recommend! More

by Happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
August 22, 2020

Great service with friendly people that treat you like family. We appreciate their attention to detail and careful inspections of the car. Nice place to do business. More

by dar7brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Jamie Chapin
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