Ed Howard Lincoln
Sarasota, FL
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159 Reviews of Ed Howard Lincoln
Excellent Service!! I have experienced nothing but the best of service and care with this dealer. I would particularly cite Ms .Lanora Smiley, who is the friendly face I have experienced nothing but the best of service and care with this dealer. I would particularly cite Ms .Lanora Smiley, who is the friendly face of the business and who handles my issues with great understanding and care. More
Tires, tires, tires When I woke up to a slowly leaking flat tire this morning I felt rest assured that I drove a Lincoln with an incredible service plan. I always have When I woke up to a slowly leaking flat tire this morning I felt rest assured that I drove a Lincoln with an incredible service plan. I always have excellent service with Lanora who takes great care of me whenever I call. Today, they came and picked up the car, repaired it (new tire) and then Steve the manager drove it back to me at my office. Now, that's service. I love my Lincoln and it's my third one from ed Howard They take care of Thier customers. Thank you Steve! Denise whitty More
getting it right I wrote a review last week at a time I was very frustrated with getting my car fixed. The dealership called me before they had a chance to read my ba I wrote a review last week at a time I was very frustrated with getting my car fixed. The dealership called me before they had a chance to read my bad review. They had set up another appointment for service on the vehicle. It took four days of going over the vhicle, but finally the problems were resolved. The car is fine. I would definately use them again. More
Very good group of people The service manager STEVE and service lady LANORA were more than helpful, friendly and me feel very important. They are certainly an asset to the Ed H The service manager STEVE and service lady LANORA were more than helpful, friendly and me feel very important. They are certainly an asset to the Ed Howard Lincoln dealer. More
Service department I took our 2000 Lincoln Continental to this facility for a service and minor problem fix. We bought it used and weren't sure if it needed work. I wa I took our 2000 Lincoln Continental to this facility for a service and minor problem fix. We bought it used and weren't sure if it needed work. I was greeted by Lanora, In the service, department.. She was extremely knowledgeable and efficient. She gave me the best service for what I needed and nothing that wasn't. She searched for the best deals on my new tires and listened carefully to my concerns. I felt like she understood me totally. Thanks to her, I will return to this dealership and recommend it to anyone. More
Always Accommodating! I have been away from the Lincoln for a few years and am delighted this purchase brings me back. This sale provided a good experience and I am looking I have been away from the Lincoln for a few years and am delighted this purchase brings me back. This sale provided a good experience and I am looking forward to working with Lenora, in servicing, once again. More
So helpful We just purchased a car from Ed Howard Lincoln through salesperson Mark Foster. The entire experience, from driving into the lot to leaving with our n We just purchased a car from Ed Howard Lincoln through salesperson Mark Foster. The entire experience, from driving into the lot to leaving with our new car the next day, was a positive one. Mark, "The Guy with the Bow Tie" was knowledgeable, helpful, and a pleasure to deal with. We had many questions, and he was patient from the start. Somehow, he even made the experience a fun one, while still explaining so much to us. We also worked with Doug McDonald in Management, and he, also, was a pleasure to work with. He was helpful and knowledgeable and we enjoyed working with him. More
Always Friendly Everytime I visit they are extremely kind and caring from the time you make the appointment until the work is completed. I often wait because it is e Everytime I visit they are extremely kind and caring from the time you make the appointment until the work is completed. I often wait because it is either a maintenance or easy to resolve issue, and if it isn't they always offer me a replacement car each time. Once I brought it in without an appointment to see if they would need to order a part and the service writer not only looked at the issue and fixed it in the spot and let me watch. I am very mechanicly inclined but this was more of a Rubics cube issue for me it was amazing to watch and I learned how to do it myself if it happened again. I also bring my other vehicle 2001 Ford Mustang Convertible here for maintenance. More
Always a great experience! I have been bringing my vehicle in for service maintenance to Ed Howard Lincoln for about a year now. On one of these visits, I started talking to to I have been bringing my vehicle in for service maintenance to Ed Howard Lincoln for about a year now. On one of these visits, I started talking to to Mark and shared with him my current vehicle situation. There was no way I thought he was going to be able to help me find what I needed, but I was completely wrong. Mark helped me find a vehicle that met my needs for my lifestyle and financial situation. Everything about my car buying experience was exceptional. More
Very accommodating The place is in south sarasota and very convenient from I-75 or the island of siesta key. They are currently undergoing some remodeling and updatin The place is in south sarasota and very convenient from I-75 or the island of siesta key. They are currently undergoing some remodeling and updating the look on the exterior. The place is modest in size compared to most of the mega dealerships on the same road which leaves you feeling more cared for. I was greeted immediately when I entered the front door, it was a legitimate welcome and not an attack, The sales rep Ted Long was happy to help me test drive the MKC. I currently drive a Cadillac SRX and it is the closest model to it. He was very knowledgeable about the dealership, brand and the vehicle, I was greatly impressed with Ted Long and will definitely consider Lincoln because of my experience today. More