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Eckert Hyundai
Denton, TX
272 Reviews
At Eckert Hyundai, our sales team, service staff, and administration have established a set of principles
that guide our approach to customer service. We understand that car buying can be overwhelming with all
the different quotes, options, and sales jargon. That's why we've created some straightforward rules to
make your car-buying experience as smooth as possible.
-I will give you a fair and transparent price.
-I will not engage in deceptive tactics like charging exorbitant fees for unnecessary services or
inflating the cost of your vehicle.
-I will clearly outline any additional features or packages, providing them at a competitive price
when I give you a quote.
-I will value your time. I aim to give you all the information you need upfront, reducing the time you
spend waiting in our showroom.
-I will avoid the stereotypical car salesman antics. Instead, I'll treat you with the same respect I'd
expect when buying a car.
-I commit to treating you the way I would want to be treated during my own vehicle purchase.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 272 reviews
December 18, 2009
Spent $700+ to get the gas tank fixed, and conveniently when the car was picked up it started dying randomly, which it had never done before. After bringing it back, they said they werent the reason and we when the car was picked up it started dying randomly, which it had never done before. After bringing it back, they said they werent the reason and we apparently put bad gas in it coencidentaly literaly less than a mile from the dealership. They didn't acctually test the gas, for that would of cost us money. When I called to speak to Mark Eckert himself, he actually hung up the phone on me. Then when I went up there to talk to him, he "stepped out". When explaining my frustration to the Service Center guy, another employee actually laughed at me, and they refused to help. If you buy a car or get it serviced anywhere, I strongly recommend it not be here More
by livebyrock85
Employees Worked With
Mark Eckert
August 05, 2009
After I hit wall after wall with the dealerships in Albuquerque, I found out about a special deal Eckert was offering to the members of a forum I belong to. Worked out most of the details over the phon Albuquerque, I found out about a special deal Eckert was offering to the members of a forum I belong to. Worked out most of the details over the phone, then made the 10hr drive from home to the dealership. The only issue I had was the usual trade-in low-ball, but the price they gave me made up for it. Great service, and willing to work on the deal until we were both happy. They even worked after hours because i showed up 20 min before closing time. Awesome people. I'd highly recommend them to anyone. More
by usagi
Employees Worked With
Jeff Eckert
