Eckert Hyundai

I had an awesome experience that I wanted to share with anyone that is looking to buy a car from Eckert Hyundai. From the time we walked through the doors we were greeted by the friendliest staff asking if anyone that is looking to buy a car from Eckert Hyundai. From the time we walked through the doors we were greeted by the friendliest staff asking if we needed help. We had an appointment with Doug Peyton that went great! He made the process of getting into my new 2012 Elantra such a breeze. From finding out exactly what i was looking for, to letting me test drive the vehicle, to filing out the paper work and getting my old car appraised the process went very smooth. Doug Peyton has a very welcoming funny personality that makes you feel at home and eases the stresses of buying a new car. Everyone on staff there was great to talk with. We even made friends with some of the other customers there that had already bought their vehicles or were there looking. I highly recommend this dealership if you are looking for honest, friendly, down to earth people. I look forward to referring my friends and family to Doug Peyton and Eckert Hyundai! More

I was very impressed with my experience here. On my first visit I was promptly greeted by Stan. I do not think a person could say enough nice things about him. He listened to what I wanted, was highl first visit I was promptly greeted by Stan. I do not think a person could say enough nice things about him. He listened to what I wanted, was highly knowledgeable and never once did I feel like he was trying to pressure me into making any decisions. My first visit was just to test drive to find what car out of the ones that I had narrowed it down to fit me best. In that visit, Stan never the "what can I do to get you in the car today" game. I really appreciated that because a new car is a big deal. After test driving I went to a couple other car places to try out the other cars but was pretty much sure I wanted the Elantra. The second time I went back was to test drive the Accent (lower payments) but they were out that day. By then I had decided to that I was going to go with a Hyundai, the only question was which one. Again Stan was very respectful and never tried to up sell the Elantra, although unfortunately they did not have any Accents to test drive but he told me they were waiting on a shipment. I had just recently moved so I went to the dealership close to my house and took my mom. Once again they had no Accents but I drove the Elantra again. While I fell in love with the car again, the dealership not so much. The gentlemen was pushy, down talked the Accent, trying to get me into the higher priced car, and told me the Elantras were selling at least 2000 over sticker :(. Since I really had no intention of buying we left. The next day I made my dad go with me to Eckert again (almost an hour drive) so I could work with Stan. When I walked in he had the keys for me to test drive the Accent. While the Accent was a good car, I was not in love with it like the Elantra. Then I picked out my car and next thing you know I was buying my Elantra :). James in finance was just as great. He worked to get me what I wanted and needed. I never felt like they were trying to pull one over on me. James handled all the changes I sprung on him with a smile and good humor (and trust me there was a lot.) I mean this was even less haggle then Saturn's "No Haggle Pricing." Well worth the drive!!!! More

I had spent several days looking for a preowned car to purchase. I went to five different dealerships in the Dallas area and also two trips to CarMax. Most of my encounters were positive - just couldn purchase. I went to five different dealerships in the Dallas area and also two trips to CarMax. Most of my encounters were positive - just couldn't decide what kind of car to buy! I had a 12 yr. old Expedition w/ 182,000 miles that I loved but had to replace because of an accident. Anyway, the salesman at Enterprise Rental recommended I look at Hyundais. That is when I called Eckert Hyundai in Denton. I talked to Doug Peyton and he said they had 6 of the Tucson models on the lot. By the time my son and I arrived, they had sold two of them! Doug gave us the keys to take a test drive and I was very pleased with the car inside and out. I had a particular color and interior in mind and it was not available that day but was on order. I put a deposit down and picked up the car two weeks later. It was a positive car buying experince from when we walked in the doors of the dealership to "look" and I purchased the car. I would highly recommend Eckert Hyundai and Fleet manager/saleman Doug Peyton. More

Doug is such a great salesman! He made us feel so comfortable, we were in, out and in our new car in record time. He even entertained my 8 year old while we were waiting for finance! The finance gu comfortable, we were in, out and in our new car in record time. He even entertained my 8 year old while we were waiting for finance! The finance guy was wonderful as well. He fought to get us a much better rate than they originally quoted us. We are thrilled and I would highly recommend Eckert Hyundai and Doug Peyton! More

I had an excellent experience at Eckert Hyundai. I dealt with the Fleet Manager Doug and he was great. He quoted me a price on a 2011 Hyundai Sonata that was hundreds better than any other dealership and my with the Fleet Manager Doug and he was great. He quoted me a price on a 2011 Hyundai Sonata that was hundreds better than any other dealership and my father and I contacted every Hyundai dealership in the Dallas-Fort Worth metroplex. When I got there, that was the actual price. There were no hidden fees or anything. The car was prepped up nice and Doug showed me everything about the car and was very thorough asking me if there was anything else he could do. The owner Mark Eckert came out and personally thanked us for our business. This is the best car buying experience both myself and my 60 year old father have ever had and I would highly recommend Eckert and Doug and look forward to doing more business with them in the future. More

I was completely disappointed with our experience at Eckert Hyundai. When the owner, Mark Eckert, responded to our inquiries for a new car, I was impressed. During our conversation, he went to great l Eckert Hyundai. When the owner, Mark Eckert, responded to our inquiries for a new car, I was impressed. During our conversation, he went to great lengths to explain how ethical they were. Mark sent me a quote in writing and said he would absolutely stand by it. I was ready to buy the car the next day when we visited the dealership. During my conversation with Mark, he told me the car was on order, but that if I didn't mind waiting 10 days he would have exactly what I was after at the price he quoted. All I needed to do was come in and put down a deposit. The next day we came to the dealership ready to buy the car. Mark was there and visible in his office, but he never came out to shake my hand or introduce himself. We were put with the fleet manager. The first order of business was for the fleet manager to tell us what a disaster his daughter was. The conversation, peppered with "F" bombs went on for quite some time despite my efforts to redirect him toward selling us a car. Finally, we gave him the keys to our trade to get an appraisal. After two and a half hours, he came back saying they were unable to find the quote mark had sent me. I told him it was on a web mail account and I could produce it for him...and I did. Thirty minutes later he came out with a price that was $1100.00 higher than the quote, no appraisal and telling us this was the best he could do. Mark had left the dealership for the day at this point. It was noon on Dec. 31st. The fleet manager told us this was not the day to be discussing a car that was not on the lot. Mark was the one who invited us in to discuss that very thing. All in all, after three hours, they totally wasted our time and did not honor their quote. I had been very concise with Mark about that quote and about the fact that it would be for a car on order. I wanted it all straight before I went in. Don't waste your time here. For all their rambling about honesty and ethics, I saw no indication of either More

After dealing with another dealership in Grapevine(different manufacturer)I was gun shy on the whole experience of buying a car. So I eased into it by contacting Eckert Hyundai through email Grapevine(different manufacturer)I was gun shy on the whole experience of buying a car. So I eased into it by contacting Eckert Hyundai through email. I received a quick response by one of the owners(Mark)who seemed eager to help me even through emails. I was very specific on what I wanted and for how much. He was able to find the exact car I was looking for and even the right color. I talked back and forth between Mark and Jeff throughout the week. Still a little scared to interact with another salesman in person. I showed up Friday afternoon to just take a look at the car and ended driving out with it that night. Jeff was not pushy at all and was very relaxed. They let me lead the way while they asked a few questions here and there. They already knew the amount that I wanted to finance and went over and beyond to make it happen. The finance department worked diligently with Hyundai finance to get me the special rate even with a so-so credit score. The entire process was quick and simple. They gave me exactly what I wanted on my trade in and the price they quoted online for the new vehicle was still the same. We went through all the fees included in the agreement and I suprised to see how minimal their fees were. Others were charging ridiculous amounts for basic things like doc prep. Jeff and Melissa explained every detail of the buying process. I just wanted to jump over the table and give them a huge hug. I had lost faith in the dealership world until I met the great people at Eckerts. I will recommend them to everyone I meet. I look forward to purchasing many more cars from them. Thanks Jeff, Mark and Melissa:) More

We recently lost our 14 year old Honda Accord due to a failed transmission. We visited Eckert Hyundai because of all the good things we heard about the dealership. We were greeted immediately by Doug Peyt failed transmission. We visited Eckert Hyundai because of all the good things we heard about the dealership. We were greeted immediately by Doug Peyton, the Fleet Manager. We told him that we were looking for a 2010 Veracruz Ltd, and he was able to locate the model, color and options that we wanted on the vehicle as well as being able to get us a fantastic deal on the SUV. James Colman in Finance took great care of us and got us a very nice deal on the financing. Thanks to both of these wonderful people for going the extra mile for helping ensure a great sales experience. These guys were totally professional, with no high pressure sales tactics. They made what could typically be a stressful undertaking a pleasurable experience. -Elissa Ducar More

Had the best new car buying experience today at this dealership, Tommy Barham showed me the cars yesterday gls, gls w pp and Se. Today I met w Jeff Eckert in the morning did a test drive, great trade i dealership, Tommy Barham showed me the cars yesterday gls, gls w pp and Se. Today I met w Jeff Eckert in the morning did a test drive, great trade in on my old vehicle,great financing.I bought a brand new 2011 Hyundai Sonata se,pacific blue. I like it More

Bought a brand new 2011 Hyundai Sonata right after they came out as a new model. Had to order the one I wanted and Doug and the rest of the dealership made the process very easy. I was able to get a good p came out as a new model. Had to order the one I wanted and Doug and the rest of the dealership made the process very easy. I was able to get a good price on the new car and good value for my trade in, even though the 2011 Sonata was getting great reviews and selling well. Once the car arrived it took less than 1 hour to complete the deal, including financing at 2.9%. Doug was very knowledgeable about the car and never put pressure to buy right away like most car salesmen. More