Eckert Hyundai

THIS DEALERSHIP IS HANDS DOWN ONE OF THE MOST DISHONEST AND UNPROFESSIONAL BUSINESSES I’VE EVER ENCOUNTERED. THEY TRIED TO CHARGE A SEPARATE DIAGNOSTIC FEE FOR EVERY SINGLE ITEM THEY INSPECT — NOT A FAIR F AND UNPROFESSIONAL BUSINESSES I’VE EVER ENCOUNTERED. THEY TRIED TO CHARGE A SEPARATE DIAGNOSTIC FEE FOR EVERY SINGLE ITEM THEY INSPECT — NOT A FAIR FLAT RATE, BUT MULTIPLE OUTRAGEOUS CHARGES FOR SIMPLY LOOKING AT ISSUES. IT’S ABSURD, DECEPTIVE, AND SOMETHING I’VE NEVER EXPERIENCED AT ANY OTHER DEALERSHIP. AND DON’T FALL FOR THEIR EXPECTED RESPONSE: “THIS IS STANDARD EVERYWHERE.” THAT’S A COMPLETE LIE. I’VE TAKEN VEHICLES TO COUNTLESS DEALERSHIPS FOR SERVICE WORK, AND NONE OF THEM OPERATE THIS WAY. THIS TACTIC IS NOTHING MORE THAN A THINLY VEILED ATTEMPT TO TAKE ADVANTAGE OF CUSTOMERS WHILE HIDING BEHIND A FALSE SENSE OF INDUSTRY “NORMS.” A PROFESSIONAL DEALERSHIP OPERATES WITH TRANSPARENCY, INTEGRITY, AND RESPECT FOR ITS CUSTOMERS. THIS ONE OPERATES WITH GREED, DISHONESTY, AND BLATANT DISREGARD FOR ANYONE WHO WALKS THROUGH THEIR DOORS. EVERY INTERACTION I HAD WITH THEM REFLECTED A TOTAL LACK OF ETHICS AND ACCOUNTABILITY. IF YOU VALUE YOUR MONEY, YOUR TIME, AND YOUR PEACE OF MIND, STAY FAR AWAY FROM THIS DEALERSHIP. THERE ARE PLENTY OF REPUTABLE PLACES THAT WILL TREAT YOU FAIRLY — THIS IS NOT ONE OF THEM. More

THIS DEALERSHIP IS HANDS DOWN ONE OF THE MOST DISHONEST AND UNPROFESSIONAL BUSINESSES I’VE EVER ENCOUNTERED. THEY TRIED TO CHARGE A SEPARATE DIAGNOSTIC FEE FOR EVERY SINGLE ITEM THEY INSPECT — NOT A FAIR F AND UNPROFESSIONAL BUSINESSES I’VE EVER ENCOUNTERED. THEY TRIED TO CHARGE A SEPARATE DIAGNOSTIC FEE FOR EVERY SINGLE ITEM THEY INSPECT — NOT A FAIR FLAT RATE, BUT MULTIPLE OUTRAGEOUS CHARGES FOR SIMPLY LOOKING AT ISSUES. IT’S ABSURD, DECEPTIVE, AND SOMETHING I’VE NEVER EXPERIENCED AT ANY OTHER DEALERSHIP. AND DON’T FALL FOR THEIR EXPECTED RESPONSE: “THIS IS STANDARD EVERYWHERE.” THAT’S A COMPLETE LIE. I’VE TAKEN VEHICLES TO COUNTLESS DEALERSHIPS FOR SERVICE WORK, AND NONE OF THEM OPERATE THIS WAY. THIS TACTIC IS NOTHING MORE THAN A THINLY VEILED ATTEMPT TO TAKE ADVANTAGE OF CUSTOMERS WHILE HIDING BEHIND A FALSE SENSE OF INDUSTRY “NORMS.” A PROFESSIONAL DEALERSHIP OPERATES WITH TRANSPARENCY, INTEGRITY, AND RESPECT FOR ITS CUSTOMERS. THIS ONE OPERATES WITH GREED, DISHONESTY, AND BLATANT DISREGARD FOR ANYONE WHO WALKS THROUGH THEIR DOORS. EVERY INTERACTION I HAD WITH THEM REFLECTED A TOTAL LACK OF ETHICS AND ACCOUNTABILITY. IF YOU VALUE YOUR MONEY, YOUR TIME, AND YOUR PEACE OF MIND, STAY FAR AWAY FROM THIS DEALERSHIP. THERE ARE PLENTY OF REPUTABLE PLACES THAT WILL TREAT YOU FAIRLY — THIS IS NOT ONE OF THEM. More

Bought a Tesla X few months ago, they told me that they will help me qualify for the used ev credit. But after several visits to dealership, multiple calls to people incharge of the accounting (Nancy) and will help me qualify for the used ev credit. But after several visits to dealership, multiple calls to people incharge of the accounting (Nancy) and finance (Garrett), even after leaving hand written notes dropped off at front desk. All they had to do to help me qualify for the ev credit from IRS is to register the dealership on the IRS portal and put in the car info of the car I bought.I gave them the exact detail from IRS website of how to do it, it would not have taken more than 30 minutes to an hour to do. But I am sorry to say that not only they never replied to my call or emails but were also 100% none cooperative or helpful. I wish I could talk to the owner of the dealership, they says it is a family own business. More

⭐ 1/5 – Misled, insulted, and kicked out Called ahead to confirm they took motorcycle trade-ins — they said yes. Drove out with my bike, only to be told they don’t. No apology, no solution, just a dismis to confirm they took motorcycle trade-ins — they said yes. Drove out with my bike, only to be told they don’t. No apology, no solution, just a dismissive “sorry” and a manager who said I was “xxxxxxxx and complaining” when I calmly called out the lie. Then another guy — the manager’s dad, apparently — got in my face, telling me to “watch your mouth” after I said they were acting like goofballs. Totally unprofessional and borderline threatening. They don’t care about customers — only if they think they’re getting paid. Avoid this place. More

Came in after getting the car reserved for my wife. Winston was awesome! Very nice and welcoming, made my wife feel good about her purchase. Would recommend him every time to anyone purchasing a car. Winston was awesome! Very nice and welcoming, made my wife feel good about her purchase. Would recommend him every time to anyone purchasing a car. More

My salesman Jeremy Rosado was professional, straight forward, and above all else helpful. When I had question, he answered in a timely manner. When I told him, I wanted this to be a quick and easy proce forward, and above all else helpful. When I had question, he answered in a timely manner. When I told him, I wanted this to be a quick and easy process he said he would make it happen, and he did. As most people know time at the dealership can be stressful, but I never felt that way. I told Jeremy what I was looking for, and my financing preference. I let him know I would not vary from those, and he acknowledged my intent and meet my intent. I am overall very satisfied with the whole process of completing my transaction with Jeremy and the Eckert Hyundai team that I interacted with. I highly recommend Jeremy and Eckert Hyundai over the other Hyundai dealerships in the DFW area. More

I am thrilled with the purchase of my new Tucson! Happy with it in every way. I also enjoyed working with Tony at Eckert Hyundai. I appreciated his low-pressure approach and giving me space to make t Happy with it in every way. I also enjoyed working with Tony at Eckert Hyundai. I appreciated his low-pressure approach and giving me space to make the right choice. Thank you! More

I worked with Gavin on selecting my new car. He went the extra mile to make sure I had everything I needed to make a choice. I drove the GV70, Santa Fe and finally settled on a new Palisade. I c He went the extra mile to make sure I had everything I needed to make a choice. I drove the GV70, Santa Fe and finally settled on a new Palisade. I couldn’t be happier. Nice job Tez and thanks to the Eckert Team! More

Tommy was very helpful! He was very knowledgeable of their products. He helped us navigate our decisions and was very patient as we wanted to test out different trim package He was very knowledgeable of their products. He helped us navigate our decisions and was very patient as we wanted to test out different trim packages. He was very personable and did everything to make sure he did not waste any of our time. More

5 Stars! I had an excellent experience working with Jeremy Rosado. He’s incredibly knowledgeable and took the time to explain everything clearly and honestly. I had an excellent experience working with Jeremy Rosado. He’s incredibly knowledgeable and took the time to explain everything clearly and honestly. I really appreciated his transparency and the genuine information he provided throughout the process. On top of that, he’s a super cool and easygoing person, which made the entire experience smooth and stress-free. Highly recommend Jeremy if you’re looking for someone trustworthy and professional in the car buying process! More