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Eckert Hyundai

Denton, TX

3.2
275 Reviews
At Eckert Hyundai, our sales team, service staff, and administration have established a set of principles that guide our approach to customer service. We understand that car buying can be overwhelming with all the different quotes, options, and sales jargon. That's why we've created some straightforward rules to make your car-buying experience as smooth as possible. -I will give you a fair and transparent price. -I will not engage in deceptive tactics like charging exorbitant fees for unnecessary services or inflating the cost of your vehicle. -I will clearly outline any additional features or packages, providing them at a competitive price when I give you a quote. -I will value your time. I aim to give you all the information you need upfront, reducing the time you spend waiting in our showroom. -I will avoid the stereotypical car salesman antics. Instead, I'll treat you with the same respect I'd expect when buying a car. -I commit to treating you the way I would want to be treated during my own vehicle purchase.
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4011 S Interstate 35

Denton, TX

76210

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Showing 275 reviews

April 17, 2025

If they had negative stars i would have chosen that. Dropped my car off in perfect working order for an oil change, wiperblades and a few recalls . Got a call it was done , went to pick it up and no das More

by rsjtattoos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer chad, service manager drew and gm jeff eckert
April 15, 2025

Bought a used Chevy Silverado there and it was the biggest mistake as far as buying a vehicle. I only had it one week because I had to take it back in to get it looked at because it was skipping ever More

by odp_reds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charles Palmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Crooks! They tried to charge me $1500 to fix oil leaking issue that was clearly covered under the 100,000 mile warranty. My car has 38,000 miles! They mis More

by Kandee.blades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angie in service
October 30, 2024

I have been here regularly from past 6months david used to be my mechanic and irvine was advisor it used to be very professional and fast for all oil burning cases engine lookup and all but fast forward no More

by Vestra
Recommend Dealer
Yes
Employees Worked With
Caroline Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

I would highly recommend to take your business somewhere else as my experience at this dealership today was very negative. I wasn't able to obtain the salesmen's name (I believe it was Thomas Barham or Tomm More

by ALira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tommy Barham
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2024

We recently purchased a new Pallisade from Eckert Hyundai, working with Jeremy Rosada in Sales and Jacob in Finance. The experience was pleasant and reasonably quick with absolutely everyone at the d More

by jmac149
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rosando
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2024

Chaz went above and beyond to locate the vehicle I wanted. Very professional and curious. The whole staff was was very helpful. This was my 4th vehicle purchased at Eckert Hyundai. And will be My go d More

by Kend1005t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Disrespectful, greedy, and verbally abusive to customers. I highly recommend anyone to a different dealership. Buyer beware. More

by Stacey
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Eckert
Jun 18, 2024 -

Eckert Hyundai responded

I am sorry but we do not show any Stacey's in our showroom visit log. Please provide us with your full name, phone number, and email address so I can learn more about your experience. This type of behavior goes against our core values and credo here at Eckert Hyundai and quite frankly does not sound like anyone on our team.

May 30, 2024

Small dealership, which I really liked. My sales advisor, Gavin Knighton, was able to concentrate on helping me find what I wanted. This was my first experience in purchasing a new vehicl More

by BlessedCarBuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Knighton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Best car purchase experience I've ever had. No big chain dealership markups or bloated add-ons. Just a fair price. Also, got a good offer for my trade-in. Could not have gone better. More

by TCHAPMAN
Recommend Dealer
Yes
Employees Worked With
Zach Lisiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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