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EchoPark Automotive Syracuse (Cicero)
Cicero, NY
464 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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464 Reviews of EchoPark Automotive Syracuse (Cicero)
March 14, 2022
Absolutely do not go here. I feel they rushed their sale before adequately checking my brand new vehicle for safety . a 2019 with less than 200000 miles should not have the amo I feel they rushed their sale before adequately checking my brand new vehicle for safety . a 2019 with less than 200000 miles should not have the amount of issues That we are currently having which includes safety recalls and the check engine and AWD light to come on. Our heated mirror doesnt work on one side and fell off and the dealership is giving us nothing but issues about fixing the problem. They also tell you you get a rental vehicle which is the same size as the vehicle you purchase yet they try to give us whatever they can off the lot. The mechanics are also very rude claiming they know it all. We have brought the car in once to be fixed on day 5 of our agreement. The car came back and less than 24 hours later the same lights came back on. ZERO OUT OF TEN!! HIGHLY DO NOT RECOMMEND!! NO WONDER THEY ARE SO QUICK TO GET THEIR REVIEWS DONE BEFORE YOU EVEN ENTER THEIR VEHICLES AND LEAVE THE LOT ! EDIT RESPONSE karinax0319 responded publicly on 3/14/22 1:14 PM Added. Their suggestion was to pay more money for an older car with less room and more mileage or continue to drive around with the two lights on and other issues until we can fix it and we're not sure when the parts will be in so continue to drive the vehicle while possible further damaging it and risking your children's safety. GRADE A CUSTOMER SERVICE HERE. What a joke More
by karinax0319
Employees Worked With
Erin Krager, Joseph VanHoven, Kelly Wallace
March 13, 2022
Jack is cool cool! He helped my girlfriend get a great car at a great price a few months ago, and was extremely knowledgeable and friendly. We went back to him again fo He helped my girlfriend get a great car at a great price a few months ago, and was extremely knowledgeable and friendly. We went back to him again for me, and had another great experience with him. I would highly recommend him to anyone looking! More
by JMarshall
Employees Worked With
John Stinziano
March 12, 2022
Excellent experience at Eco Park and with Julien. We explained to him what we wanted and what we could afford, he listened and went above and met or exceeded our expectations. We never felt pushed We explained to him what we wanted and what we could afford, he listened and went above and met or exceeded our expectations. We never felt pushed or uncomfortable. Enjoyable car buy experience. More
by John Coe
Employees Worked With
Julien Woodson
March 12, 2022
Julien was great with us. This was my daughter’s first car and he helped her feel comfortable and kept her well informed throughout the process. It went fast, she had her car This was my daughter’s first car and he helped her feel comfortable and kept her well informed throughout the process. It went fast, she had her car in a day. More
by jilltompkinsparker5
Employees Worked With
Julien Woodson
March 12, 2022
Definitely a great place to shop for a car. You can look online before you go in and have all your questions ready and even to notify them on what you’d like to see and they can be prepared as You can look online before you go in and have all your questions ready and even to notify them on what you’d like to see and they can be prepared as well. My sales person Joseph Van Hoeven was extremely helpful not pushy and knowledgeable with all my questions. I would definitely recommend going to see him for a car. You want be disappointed! More
by Beverlykllr
Employees Worked With
Joseph VanHoven
March 10, 2022
Purchased a 2018 Chevy Colorado from Mo and Jack here and things went extremely well. They were informative and streamlined the whole process. Would definitely recommend this place things went extremely well. They were informative and streamlined the whole process. Would definitely recommend this place More
by tomarco_wilson
Employees Worked With
Jack, Moe Ibrahim
March 10, 2022
The EchoPark team made purchasing my vehicle a great experience. From the people making the appointment to my salesperson Steve Lerch. They made me feel comfortable and made it very easy to purchase the experience. From the people making the appointment to my salesperson Steve Lerch. They made me feel comfortable and made it very easy to purchase the vehicle from EchoPark. Steve did a great job! Thank you EchoPark!! More
by tracy.michael15
Employees Worked With
Steven Lerch
March 09, 2022
I've never dealt with a no haggle dealership before. So, as you can imagine I felt the need to haggle! Melissa did a great job reeling me in and explaining the "No Haggle" policies when needed. We laugh So, as you can imagine I felt the need to haggle! Melissa did a great job reeling me in and explaining the "No Haggle" policies when needed. We laughed alot and I bought a 2019 Infinity Q50 at what I felt was a fair deal. Thank You! Kind Regards, LBW More
by LBWhitcomb
Employees Worked With
Melissa Pulis
