EchoPark Automotive Plano

EchoPark operates exactly like they say they do -- I booked an appt, met Mark at the front desk, the cars I wanted to test drive were ready to go. I loved the way all the info about each car was perfec booked an appt, met Mark at the front desk, the cars I wanted to test drive were ready to go. I loved the way all the info about each car was perfectly transparent and there was no need to guess about pricing or any of the details. The car that I fell in love with had an issue with the front end alignment -- Mark committed that their customer service would have it fixed free, and the team kept that commitment. They reached out to me as promised, and the alignment was done perfectly in one visit to the shop. HIGHLY RECOMMEND!! More

I was very impressed with the amount of effort , time, and care that everyone put in to make my experience in buying this car painless. I will definitely be back for my next vehicle! and care that everyone put in to make my experience in buying this car painless. I will definitely be back for my next vehicle! More

Michael made my car buying experience so much easier than I thought it would be! Especially with it being my first big purchase without my parents, he made me feel at ease and comfortable the whole time. He I thought it would be! Especially with it being my first big purchase without my parents, he made me feel at ease and comfortable the whole time. He helped me make my final decision easily. I can’t thank him enough! More

I love the level of service I received. Michael did not pressure me to buy a car instead he want me to be happy with my purchase. he said the last thing I want is for you to buy a car you not happy with. H pressure me to buy a car instead he want me to be happy with my purchase. he said the last thing I want is for you to buy a car you not happy with. He knew I wasn’t happy with the car I traded in because I had only had it 7 months. He showed me so many cars and not one time did he not pressure me to buy he said on a scale how much do you like it. Most dealerships pressure people to buy a car not at echo park!!! Although I had already had my bank finance approval the finance manager told me with your credit I’m sure I can get you a better rate. My bank approval was for 9.8% by the time I left I had 3.19. I’m so impressed with echo park. It takes a lot for me to be happy and echo park exceeded my expectations. Michael and fiancé manager are the reason I will continue to use echo park to in the future. In fact I plan to buy another car in the next few weeks once I make up my mind. Lasty the funny is when I first arrived he was getting a car for someone to test drive. Alothough he wasn’t the one helping me, he was very polite and assisted me and finding cars out side. Once I came inside I ended up with him as my salesman . I’m just so amazed at the professionalism politeness, and eager to provide great customer service. Honesty more than not I never get good customer services. Michael and Echo park thanks for exceeding my expectations. More

Quick, easy, painless! A friend told me about Quick, easy, painless! A friend told me about echopark, and I was skeptical until I experienced it myself. I was immediately assisted by Windi D Quick, easy, painless! A friend told me about echopark, and I was skeptical until I experienced it myself. I was immediately assisted by Windi Denney and she walked me through the process, hustled around to get 2 vehicles that I wanted to test drive as quickly as she could, and gave me great trade in value on my previous car. I was in/out in less than 2 hours. No haggling.... no nonsense, it was the best car buying experience I’ve ever had by far. Thanks to EchoPark for making this deal happen so quickly. Highly recommended! More

Such a nice experience Denney was very nice and very informative I felt good buying the car no pressure thanks so much I will recomend you to others informative I felt good buying the car no pressure thanks so much I will recomend you to others More

They We're real accommodating and listened to what our wants and desires were. Would recommend this particular branch to all my facile, friends and acquaintances. wants and desires were. Would recommend this particular branch to all my facile, friends and acquaintances. More

EchoPark is a very clean and organized buisiness..Our salesperson, Windi Denny was very friendly and forth coming with us during the entire car buying process. We did not feel pressured by anyone and salesperson, Windi Denny was very friendly and forth coming with us during the entire car buying process. We did not feel pressured by anyone and had a comfortable place to wait while going through the final steps in purchasing.a vehicle. Wendy answered all of our questions and was very polite and easy to talk to. We will refer our friends and family to Echo Park and if we plan to purchase another vehicle in the future we will return as well. Our experience today was a good one because of Wendy Denny. The staff in general was courteous and relaxed. That helped things go smoothly. More

When I say this was the best car buying experience that I had in my life and I am 52 years old Mark answered all my questions got back to me in a timely manner was so friendly, courteous , professional and had in my life and I am 52 years old Mark answered all my questions got back to me in a timely manner was so friendly, courteous , professional and Honest he went above and beyond I left the dealership happy and stress free Mark I thank you for making this car purchase the best one ever More

Larry is amazing and made everything so easy and smooth. This was our second car from an Echopark, and we will definitely look to them again in the future! This was our second car from an Echopark, and we will definitely look to them again in the future! More