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EchoPark Automotive Plano

Plano, TX

4.9
358 Reviews

4400 W Plano Pkwy

Plano, TX

75093

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358 Reviews of EchoPark Automotive Plano

June 13, 2021

I love this place, the people were very nice and gave me my very first car with great interest rates. I highly recommend for first time car buyers. :) More

by Claire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnston
Sep 17, 2021 -

EchoPark Automotive Plano responded

awwww thanks! We love this place too! Thanks for the 5 stars!!!

June 12, 2021

The customer service is great and the car prices are affordable. I love being able to test drive the car and we were able to get the car at a good price and good interest rates. More

by angeltwin75xox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnston
Sep 17, 2021 -

EchoPark Automotive Plano responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 12, 2021

If you want to buy a car,just come here.Windi is so nice to us and very patient and professional of course.Come here. More

by d.yaowei
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Windi Denney
Sep 17, 2021 -

EchoPark Automotive Plano responded

Hi D.yaowei, we are very happy to have provided you with such a positive experience!

June 12, 2021

I do not think he’s dishonest but his communication did not come across as clear. I am not returning back. Not a good fit. More

by Numbers
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alonzo Ellis
Sep 17, 2021 -

EchoPark Automotive Plano responded

Numbers, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

Sep 17, 2021 -

Numbers responded

Another negative aspect is they run your credit multiple times. If you can avoid using their financing then you can avoid it. First impressions are everything and I will not be returning.

June 12, 2021

He was awesome!! Quick and very friendly! I would definitely recommend others. It’s very important to have excellent customer service and to make your customer happy More

by Nadejdajackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnston
Sep 17, 2021 -

EchoPark Automotive Plano responded

Nadejdajackson, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Dallas (Plano)!

June 12, 2021

Very nice pricing and Mark was not pushy. Very helpful and seemed sincere. This was a different experience from what we have had at several places in the past. Very good. More

by Shaneseward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnston
Sep 17, 2021 -

EchoPark Automotive Plano responded

Shaneseward, we strive for 100% satisfaction, and it is great to see you had such a positive experience at EchoPark Automotive Dallas (Plano).

June 11, 2021

Mark was great! Very friendly, quick and efficient service and was not pushy at all. Will definitely recommend both Echo park and Mark to friends and family. More

by ericposas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnston
Sep 17, 2021 -

EchoPark Automotive Plano responded

Mark is such a great and easy going guy that he makes car buying great! Thanks for the 5 stars!

June 11, 2021

Good service. If you want to buy a var,come here. It'll save your money and time. Our sales Windi is very helpful. Recommended to everyone. More

by 550
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Windi Denney
Sep 17, 2021 -

EchoPark Automotive Plano responded

550, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Dallas (Plano)!

June 11, 2021

Michael was literally so so kind and helpful!! Extremely grateful for his help, kindness, and patience. This was my first car purchase as an adult and I am so glad I came here and was able to work with this More

by Savannah94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gutierrez
Sep 17, 2021 -

EchoPark Automotive Plano responded

Michael is definitely a good one! We are so glad that you had a 5 star experience!! Thank you!

June 11, 2021

I came in knowing what I wanted and Mark was very professional and provided detail information while not trying to push me towards anything else. The entire process was straight forward and to the po More

by cdavis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo , Mark Johnston
Sep 17, 2021 -

EchoPark Automotive Plano responded

Hi Cdavis, thank you so much for your positive comments about EchoPark Automotive Dallas (Plano)!

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