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EchoPark Automotive Plano

Plano, TX

4.9
358 Reviews

4400 W Plano Pkwy

Plano, TX

75093

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358 Reviews of EchoPark Automotive Plano

February 22, 2022

Helpful staff at this dealer! Windi was very friendly and did a great job helping us with our trade in and buying our car, the place is really clean and atmosphere is great. More

by Joseph Herrera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Windi Denney
February 22, 2022

I am glad I stuck this buying process out. About an hour in I was hesitant, based on MY situation, being upside-down on my current Lease. Mark was very attentive and helpful, and brought Scot More

by justind205
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Mark Johnston
February 19, 2022

Friendly, polite, helpful, great knowledge, great detailed explanations, clean and modern, organized, very easy process, love the refreshments! Thank you Mark! More

by Tiffany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin/ and Maria, Mark Johnston
February 19, 2022

After our car died, we found out that buying a vehicle during the rona was not fun. EchoPark made the experience of buying our new car fast and pleasant. More

by Ryan C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnston
February 19, 2022

Mark was professional. The vehicle that we purchased was clean, parked out front and ready for the test drive. Also, he did one more search to see if there was new inven More

by Thekeehns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnston
February 13, 2022

Great Experience! Lots of easy to see inventory. Staff was very attentive and polite. They were very upfront about the process and pricing. Vehicle was priced great! Would highly recommend!! More

by danielle.rice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnston
Feb 19, 2022 -

EchoPark Automotive Plano responded

Thanks so much for taking the time to tell us how amazing everyone is!

February 10, 2022

Windi Denney was wonderful. She was very professional, courteous, and very patient answering all my questions. I have never had a representative do a better job than she did. She definitely a keeper. I’m More

by plm2280
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Windi Denney
Feb 19, 2022 -

EchoPark Automotive Plano responded

Windi I fabulous and I am so glad that you were able to experience that! Thank you!

Feb 19, 2022 -

plm2280 responded

You’re very welcome.

February 08, 2022

Mark was very courteous, knowledgeable, and professional. Mark made our experience enjoyable. I feel that he is a great asset to your company. More

by Sharon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnston
Feb 19, 2022 -

EchoPark Automotive Plano responded

Thanks so much for all of the stars!

January 31, 2022

Second vehicle I purchased from here and I am still waiting for my trade in to be paid off after 3 months. More

by Andrejudkins
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travielle Ross
Feb 19, 2022 -

EchoPark Automotive Plano responded

Pay off given to us at time of purchase was not the lienholder that the vehicle was refinanced to. All of our paperwork that was signed by the guest showed a different lienholder, Once the guest provided us with the correct lienholder we were able to get the one that actually held the loan paid off. I have also provided proof of this to Dealer Rater.

January 28, 2022

We were pleased with the straight forward approach and pricing. It was the fastest car deal we’ve ever experienced! More

by HollyA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnston
Feb 03, 2022 -

EchoPark Automotive Plano responded

Thanks for taking the time to let us know how we did! It means a lot!

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