Back

EchoPark Automotive Los Angeles (Long Beach)

Signal Hill, CA

4.9
80 Reviews

2998 Cherry Ave

Signal Hill, CA

90755

Directions

By Type

80 Reviews of EchoPark Automotive Los Angeles (Long Beach)

October 30, 2021

Steve was very knowledgeable and helpful when it came to finding the right car and getting the financing done in a timely manner. It made the process very easy and stress free. More

by Zander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Sotelo
Nov 09, 2021 -

EchoPark Automotive Los Angeles (Long Beach) responded

We are so pleased you enjoyed your visit to EchoPark Automotive Los Angeles (Long Beach)! Thank you for taking the time to leave a review for us at EchoPark Automotive Los Angeles (Long Beach). We're happy we could meet your expectations!

October 29, 2021

Excellent and friendly service. Everyone was highly knowledgeable of the company and the services it provides. Great prices. Highly recommend. More

by sigloco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Sotelo
Nov 09, 2021 -

EchoPark Automotive Los Angeles (Long Beach) responded

We're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, EchoPark Automotive Los Angeles (Long Beach)

October 29, 2021

This place seems legit online, but there is something to desired about the staff. My associate was cordial in the beginning and nice on the test drive, but after my credit check and the questions I had abou More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kellan Schneider, Jaime M.
Oct 29, 2021 -

EchoPark Automotive Los Angeles (Long Beach) responded

Hello Kevin, I am very sorry the experience we provided was not up to your expectations. We strive to make sure all of our guests are taken care of and well informed about the vehicle they are interested in. Many of our vehicles are still covered by manufacturer warranty and we also include a 30 day coverage with each unit. We always strive to help arrange the best finance terms for our guests thru our national network of lenders such as Bank of America, Capital One, Ally, Chase and Wells Fargo. The vehicle of interest has not been repossessed in the past. As we discussed in showroom, when Carfax shows a “loan or lien reported” it means the prior owner had the vehicle financed. As with many vehicles, this unit does have an open manufacturer recall with no remedy currently available for a possible airbag detection system malfunction (“Audi has advised that customers can continue driving these vehicles). There are no malfunction errors present on this vehicle and it has also passed our full 190 point inspection. Safety is our top priority and we do not sell vehicles that do not meet our rigorous quality standards. Please let us know if we can assist in the future and provide you with a better experience.

October 28, 2021

Good sales and price is good too. I had wanted to buy a Good sales and price is good too. I had wanted to buy a Toyota Camry Hybrid, but ended up buying a Chevy VOLT. Pure electric goes 50+miles , good ch More

by Johnfu1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Robles
Nov 09, 2021 -

EchoPark Automotive Los Angeles (Long Beach) responded

Johnfu1985, thank you for your kind review! We are pleased to hear that in the end you were able to find the vehicle you wanted!

October 28, 2021

Not your traditional car dealership. Steve was fantastic! I've been purchasing cars for over 30 years and dreaded coming to dealerships - even yours. But after the experience we had at your business, my wife More

by Saldanad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Sotelo
Nov 09, 2021 -

EchoPark Automotive Los Angeles (Long Beach) responded

Saldanad, it's experiences like yours that really keep us motivated! Thank you for sharing your positive experience!

October 27, 2021

The vehicle purchased process was extremely efficient and fast; they expect our experience! 5star! Really quickly service; they are professionals and works for customer excellence! We really appreciated and More

by Pablo Pimentel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime M., Angel Robles, Alfredo Guevara
Nov 09, 2021 -

EchoPark Automotive Los Angeles (Long Beach) responded

Pablo Pimentel, thank you so much for your positive comments about EchoPark Automotive Los Angeles (Long Beach)!

October 27, 2021

Angel was perfect for me! He matched my energy and understood I knew what I wanted and made sure everything went smooth for me and I got a great deal!! More

by Mahinsweethouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Robles
Nov 09, 2021 -

EchoPark Automotive Los Angeles (Long Beach) responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 27, 2021

Echo Park was absolutely amazing. We drove nearly 45 minutes to come see the car we wanted and they waited for us and gave us all the time and attentiveness like we had walked in right after they opened More

by Karley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Robles
Nov 09, 2021 -

EchoPark Automotive Los Angeles (Long Beach) responded

Karley, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Los Angeles (Long Beach)!

October 26, 2021

Steve and the EchoPark automotive team was very helpful and I am very satisfied with everything they did to help. More

by maulitmitch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Sotelo, Alfredo Guevara
Nov 09, 2021 -

EchoPark Automotive Los Angeles (Long Beach) responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 19, 2021

Jaime was an incredible person to accommodate me for my needs in searching the right car for me, patient as well. More

by Dfranco1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime
Nov 09, 2021 -

EchoPark Automotive Los Angeles (Long Beach) responded

Thank you again for taking the time to let us know how we did. We appreciate your positive review about your recent experience with us! We hope to see you soon!

...
6