Eau Claire Nissan - Service Center

My experience was very good. I was taken care of promptly and with a smile!! Thank you! I was taken care of promptly and with a smile!! Thank you! More

Not everything was explained and they had to call me asking me if I still wanted a alignment done after they said that it needed to be done asking me if I still wanted a alignment done after they said that it needed to be done More

Efficient, Good service but drove 20 miles after appointment and the tire low pressure light went on. I called the dealership to voice my concern, wondering if they had checked the pressure on the t appointment and the tire low pressure light went on. I called the dealership to voice my concern, wondering if they had checked the pressure on the tires after they had rotated. I was told they are supposed to but whether they did or not is not known. Disappointing as I had to deal with that issue when returning home. More

Great service was done on my 2019 Nissan…. thank you very much for the great work!! thank you very much for the great work!! More

They were very helpful and scheduled my car issue right away. Replaced battery and waiting on back ordered part away. Replaced battery and waiting on back ordered part More

Excellent job, Brian did an excellent sales demo on all features of the vehicle, and I think I received a fair price on my trade-in. features of the vehicle, and I think I received a fair price on my trade-in. More

Staff were pleasant and service completed efficiently. I requested battery replacement for one fob but they did both and would not adjust bill accordingly. When asked for credit said it could be applied n I requested battery replacement for one fob but they did both and would not adjust bill accordingly. When asked for credit said it could be applied next time but with an EV few services are routinely needed. I had just replaced the battery on one fob so this was totally unnecessary-waste of a battery and extra cost. Next time fob battery needs to be changed I will go to dealer to get my credit but after that is used, will go elsewhere. I also wonder if I will ever get the credit? I also had a coupon from Nissan which service staff were unfamiliar with so first, I had to show the coupon and second, forward it to get the discount. More

Friendly, efficient service. Everything went smoothly. Work was completed in less time than expected. Thank you. Everything went smoothly. Work was completed in less time than expected. Thank you. More

Consumer beware. My vehicle was brought in for an oil change, tire rotation, a recall, and to assess why the heater was not working. They were informed I had a "servi My vehicle was brought in for an oil change, tire rotation, a recall, and to assess why the heater was not working. They were informed I had a "service engine soon" light on as well. I was told at the service counter that there would be a $225 charge to determine why the light was on in addition to $169 to assess/diagnose the heating situation. I informed them that the light had been on for quite some time and the vehicle had been running well during that time so to skip the diagnostics for the light. My bill totaled $330.63. Of great concern was the additional $49.53 of misc charges which encompassed $1.93 for a records disposal fee, $25.00 for shop supplies, and $22.60 for an environmental recycling fee (not including tax). In summary, my oil/filter change and tire rotation totaled $94.96 without tax. Please be aware that they tack on an addition $49.53 for misc charges for every customer regardless of what services were completed. Furthermore, the "service engine soon" light will remain on, even if it is simply a notification that the vehicle is due for this service. More

Laura is great, very helpful and kind! I was early but got my car right in! I was early but got my car right in! More