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Eau Claire Nissan - Service Center

Eau Claire, WI

4.4
245 Reviews

245 Reviews of Eau Claire Nissan - Service Center

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August 28, 2024

$250 diagnostic fee is crazy. I can go to my local mechanic and no diagnostic fee is charged. Service writer was great but overall if my vehicle can be fixed at my local non deale More

by drfrench
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Nunez
Aug 29, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to leave your review. We understand that the diagnostic fee can seem higher compared to other options, and we appreciate your perspective. Our diagnostic fee covers the cost of our specialized tools and the expertise of our technicians, which helps ensure that we provide accurate and thorough assessments. Please call our Service Manager, Ed, he would be happy to discuss pricing and estimates to better fit your needs. 715-727-8450. Thank you again for your business.

August 24, 2024

The inspection was quick and I got my car back. They got my vehicle right in. More

by buffcold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

August 21, 2024

Great service, very friendly, knowledgeable. Service took care of the issue that my SUV had More

by BRIANNAKLU07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rachick , Laura Nunez
Aug 24, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

August 19, 2024

Were very pleasant some what informative nice people too work with I would recalls to anyone looking for a vehicle. More

by garthtopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Nunez
Aug 24, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

August 16, 2024

Laura did an amazing job ! She has been in the service department in the Nissan service area for many years and has helped me with all the Nissan vehicles I have bought thro More

by STICKFIGHTER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
Aug 17, 2024 -

Eau Claire Nissan responded

We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

August 15, 2024

most expensive oil change ever seen--going elsewhere next time. Guess we should've paid closer attention to the cost but who would have thought $130 for a standard oil change? So many other places at half th More

by MATTHEW77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
August 13, 2024

Friendly, knowledgeable upfront service. Timely communication. Dependable service. I would definitely recommend to other drivers. More

by mclain9grand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
Aug 17, 2024 -

Eau Claire Nissan responded

We're delighted to know that you enjoyed your experience with us and that we met your expectations. Thank you for taking the time to share your feedback, and we can't wait to welcome you back again!

August 04, 2024

Didn't give me a feeling of trust. When I left the last service center when they have finished work, I got a good report on what the overall status of my Nissan and what my next serv More

by chasgoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Derleth
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Nunez
Aug 07, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to leave your review. I would love the opportunity to hear more details regarding your visit. Please give me a call at 715.727.8090 - Asher, Business Development Director.

August 01, 2024

The people and the service they provided was good. I don't like getting bombarded with so many emails text messages, and phone calls. More

by jim.brophy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
Aug 07, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can limit the amount of follow ups we can do, not a problem at all! We can't wait to see you again soon!

August 01, 2024

Great dealership from purchasing thru servicing. Everyone was so knowledgeable and helpful. They were there to help me find a vehicle that matched my needs. Wonderful experience!! More

by jmkd2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
Aug 07, 2024 -

Eau Claire Nissan responded

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

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