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Eau Claire Nissan

Eau Claire, WI

4.5
329 Reviews
Eau Claire Nissan is proud to be part of ONE Automotive Group, your Eau Claire and Chippewa Falls are dealership family serving the community for over 40 years. Locally owned and operated we built our business to better serve the Chippewa Valley, which means we get to be our own ONEderful selves and build our business around what matters most: the people around us. For us it’s much more than a car deal, automobile lease or a repair order. It’s about supporting, celebrating, and championing our great community. Whether shopping for a new or used vehicle, leasing or financing, servicing, seeking collision repairs or just talking “shop,” consider us your ONE and only for automotive. As you may know, we’re a Nissan dealership that also features pre-owned vehicles and a full-service department. We specialize in helping individuals find their next vehicle. Our dedicated auto-financing experts help smooth the process. Whether you’re interested in a new or used vehicle, we’ll help you find it, and then we’ll help you keep it running for years to come. We proudly serve drivers like you from Eau Claire, Chippewa Falls, La Crosse, Minneapolis MN, and everywhere in between. We’re humbled for the opportunity to welcome you to Eau Claire Nissan and the ONE Automotive Group family.
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3214 Mall Dr

Eau Claire, WI

54701

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Showing 329 reviews

June 30, 2024

They worked really hard to make sure I was about to get in a car More

by wildkrazy_erick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Kyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Johnsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Eder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Houston Dorn
Jul 01, 2024 -

Eau Claire Nissan responded

Thank you for your 5-star review! We are happy that your experience was ONEderful!

June 30, 2024

After 2 visits with Nissan, I am pleased with the communication, but the issue I was there for, they were unable to fix. To me this is an issue that causes me frustration and not being comfortable d More

by sharrylarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to leave us some feedback. Please reach out to our Service Manager, Ed. His direct line is 715-727-8450.

June 28, 2024

Nikki was great, very helpful. You're shuttle driver, a woman whose name I didn't get was also great, super nice. Thank you all. More

by hohenstein99
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Eau Claire Nissan responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and can't wait to work with you again.

June 28, 2024

Girl on the was not very knowledgeable. Had several conversations with her and didn’t remember previous conversations. I needed new key fob and had to pay full price for a new one that was More

by DMILNTHORPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Nunez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to leave feedback, we are sorry we missed. When you have a moment, would you give our Service Manager, Ed, a call. He would like to look into the details behind the scenes on this. 715-727-8450

June 28, 2024

The problem was assessed promptly. It think was a bit expensive for the situation. The staff was friendly, and I appreciate the car service. More

by mkschotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Eau Claire Nissan responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and can't wait to work with you again.

June 26, 2024

Didn’t clarify how bad the issue was. Took it to a local shop and had them inspect and repair for a fraction of the cost. I dont think Ill be back to this dealer ever. More

by steven.moore31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Nunez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Eau Claire Nissan responded

Steven, thank you for taking the time to share your experience. Please give our Business Development Director a call. His name is Asher and he would like to go over some details with you. He can be reached at 715-727-8090

June 26, 2024

Great service and good attention, Rep welcomes me and explained me the service details. Good feedback on future checks needed. More

by AVILA_RAMIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Eau Claire Nissan responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and can't wait to work with you again.

June 25, 2024

The 6/24/24 service well in terms of warranty coverage & price. Hopefully this will last much longer than 6 months. More

by PCLYNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Eau Claire Nissan responded

Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a fantastic experience with us.

June 20, 2024

Did an excellent job detailing, oil change and rotating tires. Was done in a day. More

by JOBRIEN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Eau Claire Nissan responded

Thank you! We are happy that your experience was ONEderful!

June 20, 2024

Laura does a great job greeting us and taking care of all our Nissan Muranos! More

by beccaness01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Johnsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Houston Dorn
Jun 21, 2024 -

Eau Claire Nissan responded

We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

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