Eau Claire Chrysler Dodge Jeep Ram - Service Center

Misdiagnosed the problem. Put a $1000 starter in and it still left us stranded. If they would have bench tested the starter they would have found it was good. We fixed it ou Put a $1000 starter in and it still left us stranded. If they would have bench tested the starter they would have found it was good. We fixed it ourselves when we found a loose ground wire. Also did partially fix our steering wheel buttons, but didn't fix the Cruze control, which was mentioned from the beginning. Then tried to charge us to diagnose the Cruze problem the second time, when they should have done it to begin with. Not impressed, probably won't be back. More

The entire staff that was working that day [Friday] were extremely kind respectful and knowledgeable. extremely kind respectful and knowledgeable. More

Andrew was a great help listening to my concerns that were not previously resolved. He did a great job staying in communications. He also apologized for the issues not being identified/corrected earlier. were not previously resolved. He did a great job staying in communications. He also apologized for the issues not being identified/corrected earlier. Lastly, I had been told I would have to utilize the shuttle but, Andrew went above & beyond getting me a loaner with a full tank of gas. Way to go Team!!!! Just a suggestion though, with the quick oil change, they really should pay closer attention to the 20 point inspection. Make sure oil sensor is reset, check tires, fluids, lights etc…That was all corrected with the PTU sensor. More

Nice people. Nice waiting room and not too long of a wait but the price was really high. Nice waiting room and not too long of a wait but the price was really high. More

Always friendly and helpful. They were very fast with my recall and informative on what needed to be done They were very fast with my recall and informative on what needed to be done More

Got me in quickly when I reported the issue. The service was friendly and efficient. The service was friendly and efficient. More

Everyone super friendly and very helpful. Communication is great between calls and texts to keep me updated Communication is great between calls and texts to keep me updated More

Very friendly staff as well as excellent root beer. I will be returning to this location! I will be returning to this location! More

Thank you for taking such good care of my daughter and her 2 young children as she was stranded on the expressway during rush hour. Very professional, speedy service and excellent diagnosis. They e and her 2 young children as she was stranded on the expressway during rush hour. Very professional, speedy service and excellent diagnosis. They even took care of the towing logistics to get the vehicle on your lot. We would certainly consider your Dealership to replace our current model if you had one affordable. My daughter is a full time working single mother with 2 active toddlers generating a limited income in, as I am certain you are aware, a very difficult economy. Thank you again. More

Shop was great was able to get my truck in quick and back timely but had a bit of an issue getting updates from the Service writers timely but had a bit of an issue getting updates from the Service writers More