Eau Claire Chrysler Dodge Jeep Ram

Communication while my vehicle was in the shop was great. When I picked it up, Ryan explained what had been done, and asked if I had any other concerns. When I picked it up, Ryan explained what had been done, and asked if I had any other concerns. More

I feel that Nate Razim is probably the best in his dept ! !!!! He arranged and made calls to have me picked up after repairs were completed. He treated me as though I was the only customer in the receiving !!!! He arranged and made calls to have me picked up after repairs were completed. He treated me as though I was the only customer in the receiving dept. where I brought my car !! Made me feel so special and made my day with his smile and his knowledge about my problem. And I have been a customer for over 30 years !! Thank you Nate More

Very informative on what was going on it was nice to see the progress on a tv screen and very thorough the progress on a tv screen and very thorough More

Horrible stay away! !! They don’t return calls, customer service is horrendous! Managers won’t call you back after you left a voicemail. I’m talking about weeks!!! Even w !! They don’t return calls, customer service is horrendous! Managers won’t call you back after you left a voicemail. I’m talking about weeks!!! Even when the answering machine says they will call back same day. It took me complaining to get them to do something which also meant having to consistently call and leave voicemails. Kept my car for almost a week and gave a rental but don’t have time to find the issue with your vehicle. so it just sits around. Mind you all the issues I have had is my VERY FIRST experience with this dealership!!! They should not be in the service industry with this behavior they exhibited! Pam was the only amazing person out of all of this who really tried to make things better for me and went above and beyond to get someone to reach out to me. She is the reason I have them a second chance. More

I brought my truck in for service on a different day than my appointment. Nate was able to get me squeezed in. I appreciated the courtesy ride, so I didn't have to spend all day at the dealership or pay for my appointment. Nate was able to get me squeezed in. I appreciated the courtesy ride, so I didn't have to spend all day at the dealership or pay for an Uber. The work was done the same day. There was good communication on what needed to be done and the cost. More

I do not have 15 words to say, I just want to answer your questions questions More

Excellent service, quick, thorough, and very professional at reasonable prices. They are always very polite and accommodating of whatever your vehicle needs for services. at reasonable prices. They are always very polite and accommodating of whatever your vehicle needs for services. More

I think I was over charged. It was $147 for an oil change and tire rotation. It was $147 for an oil change and tire rotation. More

Excellent service Car was done on time and a clear explanation of what was done Thank you explanation of what was done Thank you More

Great people to work with. Nicely done folks, nicely done! Liking the headache rack a lot. Nicely done folks, nicely done! Liking the headache rack a lot. More