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Earnhardt Toyota

Mesa, AZ

4.9
1,571 Reviews

6136 E Auto Loop Ave

Mesa, AZ

85206

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1,571 Reviews of Earnhardt Toyota

March 18, 2024

My service representative was kind and informative. He made sure that I understood all that my car needed. More

by monetamack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I wish I could remember his name because he was great.
Mar 19, 2024 -

Earnhardt Toyota responded

Thank you for sharing your positive experience, Moneta! We're thrilled to hear that our service representative was able to provide you with excellent customer service and ensure that your car's needs were fully explained. We appreciate your feedback and look forward to serving you again in the future! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

March 17, 2024

Very helpful and pleasant to work with. They even got my truck done early so I could go about my other chores More

by Ally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember who I was working with
Mar 19, 2024 -

Earnhardt Toyota responded

Ally, thank you for your kind words! We strive to provide efficient and friendly service to all our customers. We are thrilled to hear that we were able to accommodate your schedule and get your truck done early. We appreciate your feedback and hope to work with you again in the future. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

March 17, 2024

Great dealership! Mike Waters was friendly, helpful and kept in touch. Made it a great car purchasing experience. More

by rglinaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Waters
Mar 19, 2024 -

Earnhardt Toyota responded

Hi rglinaz, thank you so much for your positive feedback! We're thrilled to hear that Mike provided you with a great car purchasing experience. We appreciate your business and hope to see you again in the future. If you have any questions or need further assistance, feel free to reach out. Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

March 14, 2024

Very helpful and was a very smooth purchase. We used the Costco auto program and highly recommend buying a vehicle using this program More

by Jason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Vickery
Mar 15, 2024 -

Earnhardt Toyota responded

Thank you for your stars and recommendation, Jason! We're thrilled our team helped you find an awesome new Toyota. Welcome to the family! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

March 13, 2024

Drop was quick and easy. Kyle the service rep was attentive and informative. Vehicle was ready on time. Outstanding service experience. More

by geoericwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 15, 2024 -

Earnhardt Toyota responded

Hi Geoericwoods, thank you for sharing your positive experience with us! We're thrilled to hear that Kyle provided excellent service and that your vehicle was ready on time. We appreciate your feedback and look forward to serving you again in the future. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

March 12, 2024

Never have a problem when I go for maintenance service. Fast and efficient great service. More

by Matera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 13, 2024 -

Earnhardt Toyota responded

Hi Matera! Thank you for taking the time to share your experience with us. We are thrilled to hear that your maintenance visit was fast and efficient. Your feedback is truly appreciated and we look forward to serving you again in the future! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

March 09, 2024

The process was seemless and easy to work with. Everything seemed to work out quickly. More

by Riosc83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
Mar 12, 2024 -

Earnhardt Toyota responded

Hi Riosc83, thank you for your positive feedback! We're thrilled to hear that you found the process seamless and easy to work with. Our team works hard to ensure a quick and efficient experience for our customers. We appreciate your support and look forward to serving you again soon! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

March 08, 2024

Great service along with great people! ! From making the appointment to the shuttle driver, it is always a pleasant experience. More

by tsrussell53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and Ed. When I made the appointment, I don't remember her name, but she was very helpful.
Mar 12, 2024 -

Earnhardt Toyota responded

Thank you for your excellent rating! We're so proud of our team for ensuring you left a happy customer. We look forward to delivering quality service again in the future. Happy driving! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

March 07, 2024

I bought my car here and service my care here. Earnhardt in Mesa is the best. Bruce Smith is tops in explaining what I need serviced and why. Thanks Earnhardt for keeping me safe on the road. More

by joanemalm
Recommend Dealer
Yes
Employees Worked With
Bruce Smith
Mar 08, 2024 -

Earnhardt Toyota responded

Joan, thank you for sharing your positive experience with us! We're thrilled to hear that our team, especially Bruce, provided you with excellent service. We're always here to help keep you safe on the road. Thank you for choosing Earnhardt Toyota! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

March 06, 2024

I generally get very good service from Earnhardt Toyota, and yesterday was no exception. However, the only thing that kept me from giving five stars was a missed customer service opportunity by my service a More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe (service) and Bob (shuttle driver).
Mar 07, 2024 -

Earnhardt Toyota responded

John, Thank you so much for both your business and your feedback. While sometimes services take longer than expected, it is common courtesy to inform our guests when this is the case. This is definitely a learning opportunity and something we will be sure to address with our service team. We appreciate you bringing this to our attention and we look forward to providing you with more prompt service and better communication at your next visit. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

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