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Earnhardt Toyota

Mesa, AZ

4.9
1,571 Reviews

6136 E Auto Loop Ave

Mesa, AZ

85206

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1,571 Reviews of Earnhardt Toyota

March 28, 2024

Needed new batteries for 2012 Prius c hybrid…… ouch $…. appreciated the honest feedback and understanding my preference to repair car vs buy another vehicle. I like Earnhardt and would recommend to othe More

by nurseconsult
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon in service
Apr 01, 2024 -

Earnhardt Toyota responded

Hi nurseconsult, thank you for taking the time to share your positive experience at Earnhardt Toyota. We're glad to hear that Devon provided you with excellent service and that you felt valued as a customer. We appreciate your recommendation and look forward to serving you again in the future. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

March 25, 2024

I would definitely recommend this dealer to anybody and I knew that was looking to buy a new Toyota. More

by Knoway1@cox.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Lopez
Mar 25, 2024 -

Earnhardt Toyota responded

Thank you for your stellar rating! We love to hear our team delivered an excellent shopping experience. We appreciate your recommendation and look forward to serving you again in the future! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

March 25, 2024

Pretty fast. Left my windshield a mess after writing a code on it Didn’t get a car wash More

by sheryl.wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t r remember
Mar 27, 2024 -

Earnhardt Toyota responded

Sheryl, While pleased to see you received prompt service, we're disappointed your vehicle wasn't returned to you in the best condition. We will be addressing our team about this and making sure they wipe off the code on your windshield before returning your vehicle to you in the future. We appreciate you bringing this to our attention and we hope your Toyota is treating you well. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

March 25, 2024

New CV Boots were getting to be needed but were unavailable anywhere in the USA for more than several months. Dealership kept an order for them and notified me promptly when they arrived. Work comp More

by minivanmamma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 26, 2024 -

Earnhardt Toyota responded

Hi minivanmamma, thank you for sharing your positive experience with us! We're glad we could assist you and improve your car's performance. It's great to hear that Brandon provided excellent service and that our shuttle service was helpful. We appreciate your feedback! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

March 24, 2024

I drive a high mileage 4Runner and try to keep it properly serviced to keep it running. I currently have over 264,000 miles on the truck. My Assistant Service Manager, Steven Kessler, always keeps me More

by joemot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Kessler, Tanner Val
Mar 25, 2024 -

Earnhardt Toyota responded

Joe, thank you for sharing your positive experience with our service and parts department at Earnhardt Toyota. We're thrilled to hear that Steven, Tanner, and Ron provided you with exceptional service and reliable parts for your 4Runner. We truly appreciate your loyalty and look forward to serving you again. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

March 23, 2024

I am satisfied with the level of service that I have been receiving from this dealership. More

by 1abukhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin and Nick
Mar 25, 2024 -

Earnhardt Toyota responded

Hi 1abukhar, thank you for taking the time to share your positive experience with us. We are thrilled to hear that you are satisfied with the service you have received at our dealership. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

March 22, 2024

they figured out what was needed, and gave me the price to fix it and they fixed it within 3 day period, rented me a car at a very fair price for the 3 days,, it appears they got the problem fixed More

by pfost45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
stephonie was the person that took care of me. she did a good job
Mar 25, 2024 -

Earnhardt Toyota responded

Hi pfost45, thank you for sharing your positive experience with us! We're glad to hear that we could quickly address your needs and provide a fair solution. Customer satisfaction is our top priority, and we appreciate your feedback. Let us know if there's anything else we can assist you with. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

March 21, 2024

Allen and Matt were a huge help. And upper management took care of me as well. Noticed the smallest little tear on of the seats and the guys told me to bring it back and they would t More

by adrian martinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt and Allen
Mar 22, 2024 -

Earnhardt Toyota responded

Adrian, we're thrilled to hear that Allen, Matt, and our team took such great care of you during your recent visit to Earnhardt Toyota. Providing excellent customer service is our top priority, and we're glad you felt valued throughout the process. Thank you for choosing us! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com

March 21, 2024

My service experience with Stephanie has been great. She gets me in at my convenience for service on my Rav4 an on my way quickly after. No complaints thus far. Thanks Stephanie appreciate you !!!! More

by Me !
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Mar 22, 2024 -

Earnhardt Toyota responded

Thank you for taking the time to share your positive experience with Stephanie! We're thrilled to hear that she provided convenient and efficient service for your RAV4. We appreciate your feedback and look forward to serving you again in the future! Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

March 21, 2024

Joe explained the repairs and offered rental car for my convenience. I trust the work is done correctly so I feel safe and my vehicle lasts. More

by Polly0401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 22, 2024 -

Earnhardt Toyota responded

Hi Polly, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Joe provided excellent service and made sure you felt safe and secure with the repairs. We appreciate your trust in our team and look forward to serving you again in the future. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com

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