Earnhardt Toyota

We have given excellent ratings to Earnhardt Toyota because of the ease in dealing with them in the purchase of our new Prius. From our salesman, Ron Wall, to meeting with the finance guy we had very p because of the ease in dealing with them in the purchase of our new Prius. From our salesman, Ron Wall, to meeting with the finance guy we had very professional, knowledgeable and friendly service. Thank You, Earnhardt Toyota. More

Nigel was not only an excellent salesman but also a wonderful person. He was very helpful and bent over backwards to make my car buying experience a fantastic one. He has graciously welcomed any questi wonderful person. He was very helpful and bent over backwards to make my car buying experience a fantastic one. He has graciously welcomed any questions or concerns that I've had. I would absolutely do business with Nigel again and would recommend him to my family and friends. The other people that we dealt with were also very friendly and helpful. More

when i went to trade in my car with a venza with my 2010 Odyssey, they never offer me the advertised price. instead of that they fooled me, increase the amount of venza and adjusted the odyssey price accord Odyssey, they never offer me the advertised price. instead of that they fooled me, increase the amount of venza and adjusted the odyssey price according to that. and cheated me in a way while trade in my car with Venza.after signing the the document i realize that they cheated, then I kept silent.. I think I will never ever Recomennd any body to that dealer More

Service was and staff were wonderful. Car was ready when you said it would be. Everyone is very friendly, and genuinely ready and willing to help , no matter what the service that is required on your car. you said it would be. Everyone is very friendly, and genuinely ready and willing to help , no matter what the service that is required on your car. More

Will not fix things clearly under warranty. CD player has been defective for two years but will not repair/replace because they can't 'replicate the problem' that happens every time we drive it. Wouldn' has been defective for two years but will not repair/replace because they can't 'replicate the problem' that happens every time we drive it. Wouldn't fix the automatic sliding door, and can't diagnose a problem with a shimmy in the steering column. Do not buy from this dealership if you expect support with warranty work. More

My biggest complaint is the lack of anyone returning calls when inquiring on financing and why my license plate has not be received yet. Purchased the vehicle towards the end of May and have yet to rece calls when inquiring on financing and why my license plate has not be received yet. Purchased the vehicle towards the end of May and have yet to receive my plate. My temporary plate was only good until 6/1/2011 and they took my information down so that the girl in the department that handles the plates will call me back. That was two weeks ago and no plate or callback. More

After researching auto safety reports and summaries prepared by different investigative organizations, my husband and I, armed with our research results, spent the last two weeks visiting different car prepared by different investigative organizations, my husband and I, armed with our research results, spent the last two weeks visiting different car dealers to check the vehicles which were reported as the top models for gas mileage and safety and other factors. The first dealer we visited was our Honda dealer , Earnhardt Honda by the I-10 & 101 Freeway in Avondale, Arizona. (We also have a 2006 Honda Civic.) We checked out Honda first because Honda was number one on our list. Then we checked nine other different car dealers as a result of our research. After checking out all of the top ten cars that we researched, we went back to our Honda dealer and purchased the 2012 Honda Civic EX for the following reasons: Honda had the best cars. Other car companies achieved the 40 mpg status in some of their cars; but, they lost points in their design. To achieve the engineering part, they sacrificed practicality. The interior design was so illogical in some cars. Maneuvering your body in some vehicles was difficult. Some were hard to drive. Most of these other cars were very uncomfortable. Some of the vehicles would present blind spots because of their design and make it very difficult for other cars on the road to notice their presence. If you came up on the lower side or in back of an SUV or bus for example, the drivers might not see you. We knew from past experience that Honda has excellent customer service. During our initial visit to our Honda dealership, Manuel Cabrera was the person who helped us. He was very knowledgeable about all the Honda vehicles. I mention this because at some of the other car dealers, some of the sales personnel did not know a lot about their company’s vehicles and were unable to answer some of our questions. Then, after visiting all the other dealers, we came back and Mr. Cabrera helped us again. The Honda Civic we choose was really “loaded” with a lot of new features we are very unfamiliar with (like the onboard navigation, etc.). He was very patient with us and very informative and we fell in love with this car!! Even after we bought the car, he contacted us to see how we were doing and how we thought the car was performing. He told us to contact him if we needed any further help whatsoever in learning all the new systems that were available in our new Civic. He would go over everything again if we wanted him to. He was very kind, very patient, and very well informed. Now we have two Honda Civics!!!!!!! We know our Honda’s will get the best maintenance and service as our Honda dealer is the best! S. Graves More

The sales staff was low key and informative. They did not The sales staff was low key and informative. They did not push anything on us and answered our questions without embellishment. We actually upgraded The sales staff was low key and informative. They did not push anything on us and answered our questions without embellishment. We actually upgraded from our intended model but that was at our initiative and not through urging by sales staff. Nigel was our initial contact but being involved with another customer he asked Jack to assist us. Jack provided us succinct information on the models and worked with us to get a financial package that met our needs. After our purchase Nigel went over the car with us and set up the Bluetooth. Cameron was the easiest finance person we have encountered and discussed the pros and cons of the warrenty options based on the terms of our contract and our needs. He did not push the optimun package and since Toyota offers options within the packages he noted those components that were or were not advantageous. We did not feel pressured at any time and enjoyed the cordial atomsphere and friendly staff at Earnhardt Toyota/Scion. More

this was the best new car buying experience that I have ever had and I have bought a few. the salesman(david bailey) was an exceptional representative and is definitely a big plus for earnhardt toyota. I w ever had and I have bought a few. the salesman(david bailey) was an exceptional representative and is definitely a big plus for earnhardt toyota. I would and will recommend him to my friends. thanks david and earnhardt toyota for a great buying experience. More

Steve was very friendly. He explained everything before the service was performed and afterwords as well. The service was done in a timely manner. Overall I was very satisfied with my experience. I will ce the service was performed and afterwords as well. The service was done in a timely manner. Overall I was very satisfied with my experience. I will certainly use your service again when the need arises. More