Earnhardt Toyota
Mesa, AZ
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1,525 Reviews of Earnhardt Toyota
I had a great experience at this dealership from the moment I drove in. I actually was NOT attacked by salespeople before my car door was open. I was given the opportunity to look around and then was po moment I drove in. I actually was NOT attacked by salespeople before my car door was open. I was given the opportunity to look around and then was politely approached by a salesman, Adam Cytron. He listened to my needs and showed me vehicles that would fall in my price range. I didnt feel rushed or pressured. I feel he worked hard to get me the best deal possible. I am a satisfied customer. More
Mr. Halbwachs has always been my service manager since I purchased a 2007 FJ Cruiser from Earnhardt's Toyota. In every respect he has responded instantly to the immediate problem, and brought other potentia purchased a 2007 FJ Cruiser from Earnhardt's Toyota. In every respect he has responded instantly to the immediate problem, and brought other potential problems to my attention as they arose or a potential problem in the near future that should be watched. I spend good money for quality service, and have never been disappointed with Chuck's forthright honesty as well as Earnhardt's excellent service policy. The next vehicle I purchase will be a Toyota/Scion product. Thank you for all of your employees professional attention. Barry Woody. More
To start, the first courtesy driver was new and didnt know where he was going. Asked if I was going East (which I was) and he drove me. When the second driver picked me up; he pretty much blamed me that know where he was going. Asked if I was going East (which I was) and he drove me. When the second driver picked me up; he pretty much blamed me that the mornings driver took me home to what is HIS side of town and enforced this with "remeber who your driver is suposed to be next time". As for the tech or back yard mechanic, he stated I needed new wiper blades. I just had them changed the week before. He changed the spark plugs...except the one he said he couldn't get out. They had been changed 3-4000 miles earlier. And the new ONE he couldn't change - its on the front seat of my car - guess for me to change. Isn't that what we pay THEM for? Not sure if any of the other work was really needed now because my engine light is still on, and I didnt receive ANY of the replaced CUSTOMER PAYED for parts to verify. My brand new spark plugs are probably is the mechanics car now...except the lonley one he couldnt remove. Then to top it all off...they had the wrong address and phone number. I updated it when I dropped the truck off. Eight hours later they didnt have it updtaed. I present that to them when they handed me my receipt ... and guess what? NOT A ONE COULD FIGURE THE SYSTEM OUT TO UPDATE MY INFORMATION. WOW. Talk about unhelpful. More
I never leave this dealership with out understanding what was done to my car. All my questions are answered. If my car has any problems, they are fixed. I trust this dealership completely, and when it's time was done to my car. All my questions are answered. If my car has any problems, they are fixed. I trust this dealership completely, and when it's time, I plan on buying my next car here. More
Sal, Cameron and Marty are THE BEST!! They went out of their way to help me make the deal I needed for the car I wanted. I LOVE my new RAV4, and I'm grateful to have had such a good car buying experience their way to help me make the deal I needed for the car I wanted. I LOVE my new RAV4, and I'm grateful to have had such a good car buying experience (that hasn't always been the case with other car dealerships). Thanks, guys!! More
This is the third vehicle I have bought from Earnhardt Toyota. As usual they exceeded my expectations. The process was fairly painless, a member of the management team, Eddie made sure that was the case. Toyota. As usual they exceeded my expectations. The process was fairly painless, a member of the management team, Eddie made sure that was the case. I have dealt with him on all three purchases and trust him totally. The experience in finance was also awesome, Tom did a great job addressing my needs and presenting options. The first salesperson I dealt with was Joseph. He was very courteous, professional and knowledgeable. He was able to help me find the exact vehicle I wanted and made the process very smooth. When I came back two days later to complete the deal unfortunately he was out sick. Luckily Eddie was there to help out and get another salesperson, Sal to help with the rest of the process. I was amazed at the help and service I received from Sal. Not only was he very professional and knowledgeable, but he went above and beyond in helping me with a matter. He actually came to my work place the day after I purchased the vehicle and took care of a couple minor items that were not that big of a deal to me but were important to him. While going over my vehicle with a white glove, he discovered two small scratches I had overlooked. He insisted on taking it back to the dealership and getting the problem corrected. He then brought it back to me looking perfect. Thank you guys I will be sure to recommend you to anyone I can. More
Jeff Oswald has been very diligent in working to find a specific tacoma for me. I have a very specific list of details on the truck that I want. He has gone above and beyond in keeping me informed on th specific tacoma for me. I have a very specific list of details on the truck that I want. He has gone above and beyond in keeping me informed on the status of the vehicle. We have discussed other options as I am up in the air at the moment if I want the make I am loooking for or one that is on the lot. My sister is also in the market for a vehicle and I am also recommending her to go to Earnhardt and work with Jeff. I have not yet purchased the vehicle because I am undecided, but I plan to purchase sometime this month or early next month. More
Jake Pendic and Kenny Clayton were awesome! This was by far the smoothest hassle free new car purchase I have ever experienced. I came in and knew exactly what I was looking for, they didn't pressure me t far the smoothest hassle free new car purchase I have ever experienced. I came in and knew exactly what I was looking for, they didn't pressure me to upgrade or look at different vehicles, he gave me a no nonsense lowest out-the-door price possible, it was much lower than the dealership I had just haggled with for over 2 hours prior. I accepted the price, we filled out the paper work and a done deal. Jake even drove the truck to my house because it was at another dealership and picked up my trade-in vehicle that was still at home. AWESOME from start to finish. I highly recommend this dealership and especially these guys. More
As a customer in my 60's, I have had many car buying experiences, none close to as satisfying as this. From the moment my wife and I stepped on the lot, the experience just kept getting better. Dieter S experiences, none close to as satisfying as this. From the moment my wife and I stepped on the lot, the experience just kept getting better. Dieter Stranz and Troy Maxwell, the representatives with whom we worked, were helpful, patient and knowledgable. There was absolutely no high pressure or rush tactics, from the start all the way through the finance manager, Rick Staub, who was also very helpful. No one had to leave and go check with the boss on pricing. The price was the price. We went in with a price in mind, while not expecting to buy anything that day. We just intended to look, afterall, it was Christmas Eve that day. After my wife gave her general information, she went home, while I remained and continued to finalize things. Dieter not only assisted the entire transaction, but also showed me all features on the new vehicle, scheduled the first mainenance appointment for us, rode with me to my house where he got my wife's signatures on paperwork, and drove my trade in back to the dealership. If you want a great car dealership where they work with you, and really earn your business, look no further. More
I entered the car (2013 4Runner) I was looking for on truecar.com and received an email just a few hours later from George Martinez at Earnhardt's. He had located a vehicle still on the dock in L.A. whi truecar.com and received an email just a few hours later from George Martinez at Earnhardt's. He had located a vehicle still on the dock in L.A. which had all the options I wanted. The price he offered was lower than I had expected to pay even if I wanted to haggle with sales people. This is the third new 4Runner I've bought but the first from Earnhardt's and was the best and easiest buying experience by far. More