Earnhardt Toyota

Excellent service Visited the dealership to shop the 2015 Toyota RAV4 and met with Jack Shen. We discussed leasing and purchase options. Jack was thorough, patient, Visited the dealership to shop the 2015 Toyota RAV4 and met with Jack Shen. We discussed leasing and purchase options. Jack was thorough, patient, and understanding. NO HIGH PRESSURE sales tactics. Felt he had OUR interests at heart and not only the interest of Earnhardt Toyota. Pleasant experience. More

Unexpected great deal. Everybody has different experiences and mine is no different. After a frustrating and unpleasant trip at another dealer, Alex Martens, who I had met a Everybody has different experiences and mine is no different. After a frustrating and unpleasant trip at another dealer, Alex Martens, who I had met about a week earlier texted me to come in and see him, so I did. Eventually Brad Johnson joined in. When all was said and done, I ended up saving about 3 times what the other dealer offered and only had to put down about half as much, and, I also got the payments and term length I wanted. The funny thing about all this is the fact that the Corolla I purchased was the one I test drove at the other dealership earlier. (Earnhardt traded them a white one for it.) Funnier still is that the salesman at the other dealership called me the next morning to tell me about a white Corolla they had just received. My wife and I laughed, the salesman did not. Kudos to Alex and Brad for a making a great deal happen that I thought for sure would not. Alex also ended up delivering the car to us because we came to find out that he lived across the street from us. I also have to comment that while there, I managed to observe the other Earnhardt personnel and noticed them all treating the various customers in a courteous and friendly manner. Thank you, Alex, Brad and Earnhardt Toyota. More

Noise, delay, and heat I had to wait for a few hours for my service, which I expected. I brought along my laptop so I could work. Finding a place that was not insanely noisy I had to wait for a few hours for my service, which I expected. I brought along my laptop so I could work. Finding a place that was not insanely noisy was impossible. They had three large televisions running with competing stations, "music" (I use the term loosely) playing over that. Several staff were so lacking in any useful activity to keep them busy that they gathered in groups to chat it up (their attitude behind the backs of customers was enlightening!). I tried working at the tables outdoors, but they had the "music" blaring even louder out there. Every person I spoke with claimed that this was "better than it used to be," that they "didn't like it either," but that they were forced by the company to do it. This is supposed to be a place of business. I don't appreciate being told what to watch or listen to. The loudspeakers should not be used to keep under-utilized staff happy when they're not busy, and the noise shouldn't compete with the business. After my car was done, it was left to sit for an unacceptable time in the sun before I was notified that it was finished (I know based on how hot the interior was when I opened the doors. None of the three girls at the cashier's desk knew the e-mail address of corporate for me to write a review. More

Mike Mead is Awesome! I just bought a 2015 Tundra Limited from Mike Mead and he is awesome. I went in looking for a fight and off the starting line Mike gave me a fare pric I just bought a 2015 Tundra Limited from Mike Mead and he is awesome. I went in looking for a fight and off the starting line Mike gave me a fare price. He gave me a fare deal on my trade-in and new truck. I am an engineer and went in with all the numbers, Mike nailed them right up front. Ask for him next time you visit a Toyota. This guy is fare. More

Happy Camper Excellent sales staff, Thanks Robert Mirrer and Bruce Smith for going the extra mile in making my buying experience pleasant.. Robert L San Tan Va Excellent sales staff, Thanks Robert Mirrer and Bruce Smith for going the extra mile in making my buying experience pleasant.. Robert L San Tan Valley AZ More

Great Service I recently had my 2007 Sienna serviced in preparation for a trip to Canada including new tires. My wife and I had a great time. The Sienna performed w I recently had my 2007 Sienna serviced in preparation for a trip to Canada including new tires. My wife and I had a great time. The Sienna performed without any problems traveling almost 3700 miles. The Service Adviser; Chuck Halbwachs, and the service team made sure everything was working good by checking everything, doing repairs, and adjustments where needed. Thanks, Patrick Crawford More

My husband and I bought our last Toyota Avalon at Earnhardt and had a good experience so when we were thinking of getting a new Avalon, of course, we thought of Earnhardt. Coincidentally, Jeff Paul Earnhardt and had a good experience so when we were thinking of getting a new Avalon, of course, we thought of Earnhardt. Coincidentally, Jeff Paul called us about possibly trading in our 2008. Since Earnhardt is in Phoenix and we live in Tucson, we did all of the dealing over the phone and internet. We were quoted a price and the people at Earnhardt stuck to it to the letter. They made it as convenient as they could and we really appreciate that they stayed with their quote. No one in Tucson could beat their deal so we, once again, went to Phoenix, finalized the paperwork and left feeling satisfied with the experience. I have already recommended them to a couple of our friends. Thanks Jeff!! You were awesome. More

We had the pleasure of working with Jeff Paul a few nights ago as we test drove vehicles at Earnhardt Toyota Scion. Jeff was very accommodating and understanding of our financial situation. He stayed w nights ago as we test drove vehicles at Earnhardt Toyota Scion. Jeff was very accommodating and understanding of our financial situation. He stayed well after hours to make sure that we had everything that we needed and showed interest in our questions and concerns. We were able to get the car that we wanted for a great deal, with no hassle and excellent service! More

My husband and I were very impressed with Nigel Narain's professionalism and friendliness. Very accommodating and personable. We would definitely come back and work with Nigel and Earnhardt Toyot Narain's professionalism and friendliness. Very accommodating and personable. We would definitely come back and work with Nigel and Earnhardt Toyota. More

Dealer was very high pressure! I don't mind that to much, but when I ask a dealer for their best price I expect that the first time, not after 45 mins. of fooling around with them. They have a slogan much, but when I ask a dealer for their best price I expect that the first time, not after 45 mins. of fooling around with them. They have a slogan "No Bull", as far as I am concerned that was all we got was Bull! While we where at Earnhardt's I called Big Two Toyota in Chandler and got a better price in 5 mins. from their internet manager. We lift Earnhardt's and drove to Big Two, picked the car we wanted and drove home. No fuss, no hassle, NO BULL! More