Earnhardt Mazda
Scottsdale, AZ
160 Reviews of Earnhardt Mazda
Relaxed, enjoyable experience---they work on your behalf Initially spoke with Gary Johnson on the phone--no high pressure tactics. I dealt with Butch Shearer at the dealership. He made me feel completely at Initially spoke with Gary Johnson on the phone--no high pressure tactics. I dealt with Butch Shearer at the dealership. He made me feel completely at ease during the whole process. No tag team wise guys like I have experienced before elsewhere. Butch clearly and concisely explained vehicle controls and options. He reviewed the paperwork with me to make it understandable. The two gentlemen worked to give me a great deal on both my trade-in and the new vehicle. This is my second lease at Earnhardt and I would definitely recommend them to anyone wanting a new car. More
New CX 5 Purchase with Butch & Natasha Exemplary interaction from start to finish. Butch Shearer & Natasha Donlinger was well beyond expectations. No HIGH PRESSURE sales tactics, great pers Exemplary interaction from start to finish. Butch Shearer & Natasha Donlinger was well beyond expectations. No HIGH PRESSURE sales tactics, great personal attention and no pressure environment. All staff, even those not involved, participated in making certain our needs were met, they were cordial and professional. We are very pleased with the entire process and timeliness involved with the purchase of our new vehicle. We wish previous purchases could have been as pleasant. The fact that Butch took us around the shop and introduced us to Earnhardt Partners we would interact with made for great service. And finally, the comprehensive orientation to the Vehicle and the new technology based functions was exceptional! Thanks again, to Butch - a real Pro! I've been a Quality Performance Professional in Health Care and Life Safety for the Federal Government. Your approach to Sales & Customer Service are first rate. I would certainly think your organization would be one to consider a Baldrige Award for excellence in bench marked pratices. More
Honest, Friendly Sales We went in to purchase a CX-5, armed with competitive pricing and all the info and ready to play hard ball to get the price we were willing to pay. Bi We went in to purchase a CX-5, armed with competitive pricing and all the info and ready to play hard ball to get the price we were willing to pay. Bill joined us on the lot, gave us a walkaround of the car, then got us on the road for a test drive. He patiently explained all of the features, all with no pressure. Then he introduced us to Gary and we presented our offer, ready to haggle and fight. Gary came back quickly with a number very close to ours, and with zero pressure and no hassle, we had a deal on the care we wanted. This is by far the most pleasant car buying experience I've ever had. Highly recommend this dealership and these guys for their honest dealings, friendly personalities, and commitment to customer service. More
Will buy again! I'm one of those customers who will do their research and shop around (online/text/phone) first before heading in to buy something. Yes, I'm one of th I'm one of those customers who will do their research and shop around (online/text/phone) first before heading in to buy something. Yes, I'm one of the millennial-- most of us will not drive around the valley looking for deals especially in the digital/social media age. I've decided to go with Earnhard Mazda of Scottsdale after doing my research and shopping around. I bought a new car from them today (3/12/2017). The overall buying process was SUPERB!. I got the the BEST DEAL in the COUNTY on the car and everything they said via text/email/phone are TRUE. It's my first time buying a NEW car. I don't know how many dealers will tell you that they will get "this incentive if a customer will finance through a particular bank". I'm the "saying it like it is type" so there's nothing i like better when a seller is upfront with you from the get go. I would recommend Earnhardt Mazda of Scottsdale if you are looking to buy a Mazda. If you are there ask for Alisha :) She was very helpful to me. If you have any problem what so ever (if any) talk to Gary Johnson. Yes.. His name is Gary Johnson, Sales Manager of Earnhardt Mazda of Scottsdale. A happy customer will be a repeat customer! I'll be back for another Mazda on December 2017! More
Excellent Service on a Test Drive I went to Earnhardt Mazda in North Scottsdale on March 11, 2017, to look at the new 2017 Mazda 6 sedan and take a test drive. I was greeted by Alisha I went to Earnhardt Mazda in North Scottsdale on March 11, 2017, to look at the new 2017 Mazda 6 sedan and take a test drive. I was greeted by Alisha Eastridge in the parking lot and she directed me right to the car I was looking at. She was very knowledgable about the vehicle and went over the options on the car and standard equipment. We then looked at a few cars with the options I would be interested in, then took a test drive. Again, I was very impressed with Alisha's knowledge of the vehicle and her friendly nature. After the test drive she introduced me to Gary Johnson, who was a very likable guy and I didn't feel pressured to do a deal that day, as I explained my situation and where I was in the car buying process. I left my contact info and said farewell, but I had a good feeling as I left. More
Professional I contacted this dealership once I received notice that the terms of my deal were changing with a different dealership. I explained my entire situatio I contacted this dealership once I received notice that the terms of my deal were changing with a different dealership. I explained my entire situation and Ryan was willing to listen and even give advice for my situation. Incredibly long story short, the other dealer didn't want me coming to Earnhardt so they did everything they could to keep me in that vehicle, even though it meant them loosing more money. I can say in all honesty that when it comes time to get a new Mazda, Earnhardt is where I'm going and Ryan is the person I'm talking to! More
CX-3 Purchase Dealt with Butch on my recent CX-3 purchase. What a great experience! Started looking with other dealers, so I was well informed on pricing and opti Dealt with Butch on my recent CX-3 purchase. What a great experience! Started looking with other dealers, so I was well informed on pricing and options. Butch at Earnhardt's made me a great deal on a great car while making feel like a guest at the dealer. Earnhardt's Mazda has earned my business! Thanks!! More
Wonderful experience Bill was very knowledgeable and easy to work with. This is the best dealership that I have ever worked with. Everyone in all of the departments was fr Bill was very knowledgeable and easy to work with. This is the best dealership that I have ever worked with. Everyone in all of the departments was friendly and professional. I love my new car! Thank you! I would highly recommend Earnhardt Mazda. More
Best cay buying experience ever! This was my third Mazda purchase at Earnhardt Mazda, and I absolutely LOVE this dealership! Bill Lon eyed is as knowledgeable and helpful as can be a This was my third Mazda purchase at Earnhardt Mazda, and I absolutely LOVE this dealership! Bill Lon eyed is as knowledgeable and helpful as can be and he was very patient with my questions. Great info and advice and no games or high-pressure tactics. Once I decided on my car, Gary made the numbers work to my total satisfaction, and Natasha handled paperwork quickly and was delightful while going through that process. Joel helped be move my personal items from my trade in and was pleasant and efficient. Everyone at Earnhardt is friendly and makes the process as enjoyable as it can be. Just a great team with a great product. I wouldn't shop anywhere else! Thanks everyone!! More
Very professional salespeople and a great experience all aro Fantastic experience all around purchasing my first car. All the salespeople were really helpful and nice. Very low pressure and low key environment. Fantastic experience all around purchasing my first car. All the salespeople were really helpful and nice. Very low pressure and low key environment. Highly recommending this dealership to friends and family. Butch and Ryan provided great service and I drove off the dealership with an extremely great experience all around. More