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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
284 Reviews

284 Reviews of Earnhardt Lexus - Service Center

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April 13, 2023

Good customer service and diagnostics to resolve my issues. Courteous and friendly Lindsey was great More

by Lchristensen58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Apr 14, 2023 -

Earnhardt Lexus responded

Thank you for being a valued member of the family! We look forward to delivering quality service again soon! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

April 08, 2023

We've worked with Rick Johnson for years and keep coming back because he takes such great care of us and our Lexus! More

by Tena P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Suhargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Earnhardt Lexus responded

Thank you for being a valued member of the Earnhardt Family, Tena, and for your wonderful rating! We look forward to working together for years to come! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

March 26, 2023

Rick Johnson is absolutely amazing! He makes working with the service department at Earnhardt such an outstanding experience! More

by dbader
Recommend Dealer
Yes
Employees Worked With
David Bader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Earnhardt Lexus responded

Welcome back and thank you for choosing us! Our team works hard to deliver excellent customer service and we're so glad Rick always makes sure you leave a satisfied customer. We look forward to working with you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

March 11, 2023

Very friendly and all the work needed was done in a reasonable amount of time More

by Aztom2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Mar 13, 2023 -

Earnhardt Lexus responded

Thank you for your stellar rating, Tom! We look forward to delivering another 5-star visit soon! Take care. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

March 10, 2023

I have always had great service at Earnhardt Lexus. This time I required a loaner to keep overnight as the fuel pump was being replaced on my car. The whole experience was yet another example of profes More

by Osylviac
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
Mar 13, 2023 -

Earnhardt Lexus responded

We love to hear our team delivered yet another excellent experience. We look forward to many more years together! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

March 07, 2023

Great service from Lindsey. Very efficient. In and out in an hour. She solved a radio issue that was plaguing me for years. More

by spacewalk50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Pierson
Mar 08, 2023 -

Earnhardt Lexus responded

Thank you for choosing us! We're so proud of Lindsey for ensuring you had an excellent experience. Visit us again soon! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

January 18, 2023

Lindsey and all the people I have worked with at Earnhardt Lexus have been great - professional, friendly, courteous. They offer a loaner car, also a Lexus, but I don't always need to be somewhere More

by vcookshiya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey, my service rep
Jan 19, 2023 -

Earnhardt Lexus responded

We take great pride in providing top-notch service and we're so happy to see that you receive just that. Thanks for both this 5-star review and your loyalty to us here. We're lucky to have you as part of the family and we can't wait to see you here at your next service visit. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

January 18, 2023

GREAT SERVICE AND GREAT STAFF! !! TREATED MY 2001 GS300 LIKE A 2023! THANKS RYAN &THE MECHANIC ON DUTY!! More

by Kroberson3rd31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan/ Service Dept.
Jan 19, 2023 -

Earnhardt Lexus responded

It's our pleasure! Glad Ryan and our service team took great care of you and your GS 300. We hope it's treating you well and we hope to continue to work together for years to come. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

December 30, 2022

Usually work with Tom- he was out so Ryan filled in. He was also great to work with! He had my loaner car ready for me, was professional, prompt, courteous and seemed to genuinely care. This is a great More

by Twohomes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Haase
Jan 03, 2023 -

Earnhardt Lexus responded

It's so great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Feel free to call or stop by if there is anything else we can do for you. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

November 07, 2022

As always my experience with servicing my car has exceeded expectations. On time, loaner car and washing my car. Great customer service by Tom and all staff. Thank you. More

by Barb7955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Earnhardt Lexus responded

Thank you for trusting Earnhardt Lexus, Barb! We're proud of our team for always taking care of you. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

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