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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
279 Reviews

279 Reviews of Earnhardt Lexus - Service Center

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July 19, 2023

I really like the service and attention to detail provided by Armin Botic. He takes the time to listen to my concerns and he follows up with results and guidance! 5-Stars More

by padler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armin Boltic
Jul 20, 2023 -

Earnhardt Lexus responded

We appreciate you sharing your experience and recommendation. We're so lucky to have Armin on our team and thrilled he delivered an excellent service visit. Thank you for your stars! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

July 14, 2023

The service and attention to detail is outstanding. Every single person we interacted with was top notch More

by Susan Westra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armin 5 stars!
Jul 18, 2023 -

Earnhardt Lexus responded

Thank you for choosing us, Susan! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

July 14, 2023

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last s More

by Jim5737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Earnhardt Lexus responded

We love to hear your service visit went seamlessly, Jim! Thank you for trusting us with your Lexus, we hope it's running like new! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

May 21, 2023

Great service! I had my windshield replaced and having a loaner car was so helpful! More

by Dione Cozens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hasse
May 23, 2023 -

Earnhardt Lexus responded

We're happy to hear your experience went seamlessly, Dione. Don't hesitate to reach out if there's anything else we can assist with. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

April 29, 2023

Always a top tier experience, from shopping to purchase, through finance and service. Excellent communication but not overbearing. Ryan is courteous and professional. Although we live in Tucson, we will con More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hasse
May 02, 2023 -

Earnhardt Lexus responded

Thank you for being a valued member of the familyBarbara! We look forward to delivering quality service for years to come! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

April 13, 2023

Good customer service and diagnostics to resolve my issues. Courteous and friendly Lindsey was great More

by Lchristensen58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Apr 14, 2023 -

Earnhardt Lexus responded

Thank you for being a valued member of the family! We look forward to delivering quality service again soon! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

April 08, 2023

We've worked with Rick Johnson for years and keep coming back because he takes such great care of us and our Lexus! More

by Tena P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Suhargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Earnhardt Lexus responded

Thank you for being a valued member of the Earnhardt Family, Tena, and for your wonderful rating! We look forward to working together for years to come! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

March 26, 2023

Rick Johnson is absolutely amazing! He makes working with the service department at Earnhardt such an outstanding experience! More

by dbader
Recommend Dealer
Yes
Employees Worked With
David Bader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Earnhardt Lexus responded

Welcome back and thank you for choosing us! Our team works hard to deliver excellent customer service and we're so glad Rick always makes sure you leave a satisfied customer. We look forward to working with you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

March 11, 2023

Very friendly and all the work needed was done in a reasonable amount of time More

by Aztom2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Mar 13, 2023 -

Earnhardt Lexus responded

Thank you for your stellar rating, Tom! We look forward to delivering another 5-star visit soon! Take care. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

March 10, 2023

I have always had great service at Earnhardt Lexus. This time I required a loaner to keep overnight as the fuel pump was being replaced on my car. The whole experience was yet another example of profes More

by Osylviac
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
Mar 13, 2023 -

Earnhardt Lexus responded

We love to hear our team delivered yet another excellent experience. We look forward to many more years together! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

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