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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
270 Reviews

270 Reviews of Earnhardt Lexus - Service Center

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March 10, 2023

I have always had great service at Earnhardt Lexus. This time I required a loaner to keep overnight as the fuel pump was being replaced on my car. The whole experience was yet another example of profes More

by Osylviac
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
Mar 13, 2023 -

Earnhardt Lexus responded

We love to hear our team delivered yet another excellent experience. We look forward to many more years together! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

March 07, 2023

Great service from Lindsey. Very efficient. In and out in an hour. She solved a radio issue that was plaguing me for years. More

by spacewalk50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Pierson
Mar 08, 2023 -

Earnhardt Lexus responded

Thank you for choosing us! We're so proud of Lindsey for ensuring you had an excellent experience. Visit us again soon! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

January 18, 2023

Lindsey and all the people I have worked with at Earnhardt Lexus have been great - professional, friendly, courteous. They offer a loaner car, also a Lexus, but I don't always need to be somewhere More

by vcookshiya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey, my service rep
Jan 19, 2023 -

Earnhardt Lexus responded

We take great pride in providing top-notch service and we're so happy to see that you receive just that. Thanks for both this 5-star review and your loyalty to us here. We're lucky to have you as part of the family and we can't wait to see you here at your next service visit. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

January 18, 2023

GREAT SERVICE AND GREAT STAFF! !! TREATED MY 2001 GS300 LIKE A 2023! THANKS RYAN &THE MECHANIC ON DUTY!! More

by Kroberson3rd31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan/ Service Dept.
Jan 19, 2023 -

Earnhardt Lexus responded

It's our pleasure! Glad Ryan and our service team took great care of you and your GS 300. We hope it's treating you well and we hope to continue to work together for years to come. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

December 30, 2022

Usually work with Tom- he was out so Ryan filled in. He was also great to work with! He had my loaner car ready for me, was professional, prompt, courteous and seemed to genuinely care. This is a great More

by Twohomes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Haase
Jan 03, 2023 -

Earnhardt Lexus responded

It's so great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Feel free to call or stop by if there is anything else we can do for you. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

November 07, 2022

As always my experience with servicing my car has exceeded expectations. On time, loaner car and washing my car. Great customer service by Tom and all staff. Thank you. More

by Barb7955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Earnhardt Lexus responded

Thank you for trusting Earnhardt Lexus, Barb! We're proud of our team for always taking care of you. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

November 01, 2022

Armin was very professional and kept me informed of the progress. Service was great and prompt. More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armin
Nov 02, 2022 -

Earnhardt Lexus responded

We are ecstatic to hear that you had an enjoyable service experience here at Earnhardt Lexus, Mary. Can't wait to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

October 26, 2022

Working with Lindsey was a pleasure. She is professional, returned my calls and kept me informed throughout the process. Thank you, More

by lz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Pierson
Oct 26, 2022 -

Earnhardt Lexus responded

Thank you for your stars! We're so lucky to have Lindsey on our team & we're glad she ensured an excellent experience. We look forward to working with you again. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

October 14, 2022

Excellent fast and professional in all service. Richard went above and beyond. Your requirement for more than 15 words excessive More

by gcch212
Customer Service
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
Oct 17, 2022 -

Earnhardt Lexus responded

Richard is awesome and it's no surprise that he provided you with an amazing visit! Hope to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

Oct 17, 2022 -

gcch212 responded

Attention to detail no matter what service, is the company that wins. So keep up the focus to excel.

October 14, 2022

The dealership treated customers very well, including a free loaner vehicle. Service was prompt and I’m happy with the work. More

by pl86121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hasse
Oct 17, 2022 -

Earnhardt Lexus responded

We are ecstatic to hear that you had an enjoyable service experience here at Earnhardt Lexus. Can't wait to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

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