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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
291 Reviews
Call Service Center (480) 990-7000

291 Reviews of Earnhardt Lexus - Service Center

Sort by
March 02, 2024

Always easy and Rick is great to work with. I love bringing my Lexus to Earnhard. They do a perfect job every time. More

by lynnpugzies
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Earnhardt Lexus responded

Hi Lynn, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you find our service easy and Rick to be great to work with. We appreciate your loyalty and look forward to continuing to provide you with top-notch service for your Lexus. Regards, Bull Earnhardt Owner bull@earnhardt.com

February 28, 2024

Always great service. Tom’s been my service writer for over 20 years. Highly recommend. More

by jpanter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Earnhardt Lexus responded

Hi jpanter! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Tom has provided you with great service for over 20 years. We truly appreciate your recommendation and look forward to serving you for years to come! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 23, 2024

Richard is efficient and professional. He respects me as a customer and I know he looks out for my best interest. That is important to me, that I trust my service advisor! More

by imchampn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Earnhardt Lexus responded

Hi imchampn, thank you for sharing your positive experience with Richard! We're thrilled to hear that he provided you with efficient and professional service. Building trust with our customers is a top priority for us, and we're glad to hear that Richard has earned your trust. We appreciate your feedback! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 16, 2024

Great service and facility. We love bringing our RX350 for service at Earnhard Lexus, service gets done as promised and on time. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Earnhardt Lexus responded

Thank you for trusting us with your Lexus, Will! We look forward to keeping it running like new! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 11, 2024

Richard was friendly and informative as to the services to be done on our RX350. The work was completed quickly and efficiently. We appreciate everyone in the Service Department for their efficiency. More

by chigirl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Earnhardt Lexus responded

Hi Chigirl1, thank you for taking the time to share your positive experience with us! We're glad to hear that Richard and our team provided friendly and efficient service for your RX350. If you have any more feedback or need assistance in the future, feel free to reach out! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 10, 2024

I’ve been going to Earnhardt Lexus for more than a decade for service on my 2002 430LS sedan. The fact that I keep coming back and that my Lexus is still in prime condition is a testament to Earnhardt’s exc More

by Sspanglerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Earnhardt Lexus responded

Hi Sspanglerjr, thank you so much for your kind words and loyalty. We're thrilled to hear that you've been consistently satisfied with our service for over a decade. Ensuring top-notch service and exceptional customer experience is our utmost priority. We truly appreciate your support and look forward to serving you for many more years to come. Regards, Bull Earnhardt Owner bull@earnhardt.com

February 08, 2024

Customer waiting area is clean, inviting and comfortable. Beautiful loaner cars but wish they provided shuttle service also for nearby drop off. More

by Rubygal38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Earnhardt Lexus responded

Hi Ruby, thank you for your positive review! We appreciate your feedback and will definitely consider your suggestion. We strive to create a comfortable environment for our customers and are glad to hear you enjoyed our loaner cars. Have a great day! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 08, 2024

Service drive and front of house were very well kept and clean. All staff were friendly and welcoming. More

by gerrykeyser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Southern
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Feb 09, 2024 -

Earnhardt Lexus responded

Thank you, Gerry, for your kind words! We take great pride in maintaining a clean and welcoming environment for our valued customers. It's wonderful to hear that our team made you feel at home. We look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 01, 2024

Always treated well at Earnhardt Lexus. Ken in sales and Lindsey in service, take good care of me. Highly recommend. More

by Jeff Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Pahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Earnhardt Lexus responded

Hi Jeff, thank you for your kind words! We're thrilled to hear that Ken and Lindsey provided excellent service. We appreciate your recommendation and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

January 21, 2024

Friendly staff easy to do business with, conveniently located and express genuine compassion for the customers. More

by aznemo48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Earnhardt Lexus responded

Hi Aznemo48, thank you for your kind words! We're thrilled to hear that our staff made your experience easy and convenient. Providing excellent service for our customers is what we strive for. We appreciate your support and look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

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