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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
279 Reviews

279 Reviews of Earnhardt Lexus - Service Center

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December 27, 2023

Great service! Thank you Michael for your help getting the repairs done on schedule and on budget. More

by jwopnford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Earnhardt Lexus responded

Thank you for your kind words! We're thrilled to hear that Michael provided you with great service and ensured your repairs were done on schedule and on budget. We appreciate your feedback and look forward to serving you again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

December 16, 2023

Fast, efficient, communicative and friendly. Also nice lunch counter. And restrooms. Thank you for the great service. More

by Karen G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Earnhardt Lexus responded

Hi Karen! Thank you so much for your kind words. We're thrilled to hear that you found our service fast, efficient, and friendly. We're also glad that you enjoyed our lunch counter and restrooms. Your feedback means a lot to us. We look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

December 08, 2023

They went out their way to help me out was leaving for vacation and was leaving on Sunday morning and they had a person pick up my vehicle on Monday for service it needed. Thanks to the Earnhardt team wel More

by Dobsonlivestock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Earnhardt Lexus responded

Hi Dobson, thank you for taking the time to leave us such a positive review! We're thrilled to hear that our team went above and beyond to assist you before your vacation. Your kind words are truly appreciated. We hope to serve you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

December 04, 2023

Professional service, Tom Miller is our service advisor, He got everything done in timely manner , explained everything clearly. Even we live far away from this dealer but always bring our cars to have it s More

by Choang9694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Earnhardt Lexus responded

Hi Choang9694, thank you so much for your kind words and for choosing our dealership for your car servicing needs. We're thrilled to hear that Tom provided you with professional and efficient service. We appreciate your loyalty and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

December 01, 2023

Our service advisor Tom Miller provided excellent and caring service. He provided us with a loaner car which is exceptional and greatly appreciated. It’s a pleasure to do business at this dealership! More

by cathii.kn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Earnhardt Lexus responded

Hi Cathii! Thank you so much for your kind words. We're thrilled to hear that Tom provided you with excellent and caring service, as well as a loaner car. We appreciate your business and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

November 19, 2023

Received excellent service. ..every detail of our first scheduled service visit was handled professionally. I appreciated the personal attention provided by Richard Vasquez. More

by terryongaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Earnhardt Lexus responded

Hi Terry, thank you for your kind words! We're thrilled to hear that you had an excellent experience with Richard during your first service visit. We pride ourselves on providing professional and personalized attention to every detail. We appreciate your feedback and hope to serve you again soon. Regards, Bull Earnhardt Owner bull@earnhardt.com

October 26, 2023

Awesome service. Rick knows his stuff! Everything done to perfection! I would recommend to anyone. More

by Bofuller07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Earnhardt Lexus responded

Rick is awesome and it's no surprise that he takes great care of you. We'll be sure to share this 5-star review with him and we can't wait to see you here at your next service visit. Hope all is well. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

October 14, 2023

Armin is a pleasant service rep. My car was ready when promised, and the service was great. Too bad the loaner car had food all over it and very low on fuel. More

by M J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armin Boltic
Oct 17, 2023 -

Earnhardt Lexus responded

Thank you, MK! We strive to deliver quality service and we're so proud of Armin & our team for taking care of you. Don't hesitate to reach out if there's anything else we can help with! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

September 27, 2023

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last s More

by Jim5737
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Earnhardt Lexus responded

It's wonderful to hear Rick and our team have delivered quality service, Jim. Thank you for trusting Earnhardt Lexus! We look forward to many more 5-star visits in the future! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

Sep 29, 2023 -

Jim5737 responded

Thank You very much!!!

September 20, 2023

I live in Phoenix & Tucson, Earnhardt is the only dealership I will let touch my Lexus. What started as a great relationship with Earnhardt in 2008, located on McDowell & subsequently moved to Camelb More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Earnhardt Lexus responded

Thanks, Janet! Our team works hard to deliver exceptional service and we're thrilled to hear you're always taken care of. We look forward to many more years together! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

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