Earnhardt Lexus - Service Center

I have been coming here for a few years now to get regular maintenance on my GX and have had a pleasant experience every time. My service advisor Lindsey P has been a delight to work with, and is alwa regular maintenance on my GX and have had a pleasant experience every time. My service advisor Lindsey P has been a delight to work with, and is always friendly and welcoming. She has a good knowledge of what is happening to the car, and if she doesn’t have an answer to a question I have, she has no problem asking a service tech and getting back to me with an answer. I recently had some major mechanical problems with my truck and she went out of her way to make sure that everything was taken care of and that my experience was extraordinary. They give out loaners if you are getting maintenance done, and this really saves you a headache and gives you peace of mind that if it does take longer than expected, (such as in my case) you’re not out of a car. All in all Earnhardt Lexus has been great, of course they are the dealer and are sometimes more expensive than a corner shop, but they make your experience over the top and do everything they can do accommodate your needs. More

Service was excellent and Lindsey Pierson did a great Job always helpful. everybody is always helpful always helpful. everybody is always helpful More

I always get great service at Earnhardt. They listen to the problems carefully and make sure everything is addressed before returning the car, unlike many dealerships. Service is quick and They listen to the problems carefully and make sure everything is addressed before returning the car, unlike many dealerships. Service is quick and thorough. Also, their parts department is helpful in finding exactly what I have needed always careful to search for the exact model year and trim level of the vehicles. More

Enjoy working with Rick. He's always on top of the service and available when needed. He's always on top of the service and available when needed. More

Excellent service from beginning to end. I live 4 hours away from the dealership and Michael was wonderful rescheduling my appointment when needed. He was polite, professional and helpful! S I live 4 hours away from the dealership and Michael was wonderful rescheduling my appointment when needed. He was polite, professional and helpful! So nice! He should be the supervisor to teach all employees how to serve their customers with excellence. More

Michael is an excellent service advisor. He takes the time to explain the service you need and he provides excellent customer service! He takes the time to explain the service you need and he provides excellent customer service! More

Richard Vasquez is our Service Consultant. He is GREAT‼️. He is always a couple of steps ahead of ant service issue on my 2022 RX and my 2005 SC430. He gives best in class service. I trust hi He is GREAT‼️. He is always a couple of steps ahead of ant service issue on my 2022 RX and my 2005 SC430. He gives best in class service. I trust him and really value his opinion. Richard is the best service consultant we have ever worked with in over fifty years of owning cars. More

Been going to Earnhardt Lexus to service my vehicles for the past 4 years and their service is top notch. They go above and beyond and have always taken care of me, I live 40 minutes away now and still get the past 4 years and their service is top notch. They go above and beyond and have always taken care of me, I live 40 minutes away now and still get my car serviced at Earnhardt Lexus. More

Service Service Service No Excuses, No pretentiousness, I have another Scottsdale dealership that is less than 6 miles away, I drive to Earnhardt Lexus for a reason. Customer service is d pretentiousness, I have another Scottsdale dealership that is less than 6 miles away, I drive to Earnhardt Lexus for a reason. Customer service is derived from the overall experience. It starts from when you enter the building how you’re treated and the follow up it also matters who the dealership is associated with For outside vendors. In this case windshield replacement. They use the same vendor with the same quality for a long time. My model Lexus is not made anymore. F models are rare, Trust is Paramount. In my eyes, I am a loyal customer. Five stars five diamonds, no matter what I would give these guys a chance to earn your business they have mine. More

I was there this week for 6 months service visit. Those guys go out of their way to make sure you are satisfied. I bought my car with Leo (if you are looking for a new/used car, look for him), he pro Those guys go out of their way to make sure you are satisfied. I bought my car with Leo (if you are looking for a new/used car, look for him), he provides outstanding customer assistance/support. Shout out to Doug. Always a pleasure to stop by and say hello to him. Richard (service dept.) is very helpful and willing to go the extra mile. They are a great team! More