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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
279 Reviews
Call Service Center (480) 990-7000

279 Reviews of Earnhardt Lexus - Service Center

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February 23, 2024

Richard is efficient and professional. He respects me as a customer and I know he looks out for my best interest. That is important to me, that I trust my service advisor! More

by imchampn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Earnhardt Lexus responded

Hi imchampn, thank you for sharing your positive experience with Richard! We're thrilled to hear that he provided you with efficient and professional service. Building trust with our customers is a top priority for us, and we're glad to hear that Richard has earned your trust. We appreciate your feedback! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 16, 2024

Great service and facility. We love bringing our RX350 for service at Earnhard Lexus, service gets done as promised and on time. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Earnhardt Lexus responded

Thank you for trusting us with your Lexus, Will! We look forward to keeping it running like new! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 11, 2024

Richard was friendly and informative as to the services to be done on our RX350. The work was completed quickly and efficiently. We appreciate everyone in the Service Department for their efficiency. More

by chigirl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Earnhardt Lexus responded

Hi Chigirl1, thank you for taking the time to share your positive experience with us! We're glad to hear that Richard and our team provided friendly and efficient service for your RX350. If you have any more feedback or need assistance in the future, feel free to reach out! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 10, 2024

I’ve been going to Earnhardt Lexus for more than a decade for service on my 2002 430LS sedan. The fact that I keep coming back and that my Lexus is still in prime condition is a testament to Earnhardt’s exc More

by Sspanglerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Earnhardt Lexus responded

Hi Sspanglerjr, thank you so much for your kind words and loyalty. We're thrilled to hear that you've been consistently satisfied with our service for over a decade. Ensuring top-notch service and exceptional customer experience is our utmost priority. We truly appreciate your support and look forward to serving you for many more years to come. Regards, Bull Earnhardt Owner bull@earnhardt.com

February 08, 2024

Customer waiting area is clean, inviting and comfortable. Beautiful loaner cars but wish they provided shuttle service also for nearby drop off. More

by Rubygal38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Earnhardt Lexus responded

Hi Ruby, thank you for your positive review! We appreciate your feedback and will definitely consider your suggestion. We strive to create a comfortable environment for our customers and are glad to hear you enjoyed our loaner cars. Have a great day! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 08, 2024

Service drive and front of house were very well kept and clean. All staff were friendly and welcoming. More

by gerrykeyser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Southern
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Feb 09, 2024 -

Earnhardt Lexus responded

Thank you, Gerry, for your kind words! We take great pride in maintaining a clean and welcoming environment for our valued customers. It's wonderful to hear that our team made you feel at home. We look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 01, 2024

Always treated well at Earnhardt Lexus. Ken in sales and Lindsey in service, take good care of me. Highly recommend. More

by Jeff Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Pahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Earnhardt Lexus responded

Hi Jeff, thank you for your kind words! We're thrilled to hear that Ken and Lindsey provided excellent service. We appreciate your recommendation and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

January 21, 2024

Friendly staff easy to do business with, conveniently located and express genuine compassion for the customers. More

by aznemo48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Earnhardt Lexus responded

Hi Aznemo48, thank you for your kind words! We're thrilled to hear that our staff made your experience easy and convenient. Providing excellent service for our customers is what we strive for. We appreciate your support and look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

January 13, 2024

Richard has always been prompt, professional and ready when we arrive for service. He is also knowledgeable of the features for our model. We would recommend him as a trustworthy service advisor. More

by douglashome1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Earnhardt Lexus responded

Hi Douglas, thank you for your kind words about Richard! We're glad to hear that he's provided nothing but stellar service. We appreciate your recommendation and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

December 31, 2023

New to town and just had my Lexus service performed here. Friendly staff and very efficient with my service appointment. Beautiful and comfortable showroom. More

by gdcarter258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Earnhardt Lexus responded

Hi gdcarter258, thank you for choosing us for your Lexus service! We're glad to hear that you found our staff friendly and our service efficient. We strive to provide a beautiful and comfortable showroom experience. We look forward to serving you again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

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