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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
299 Reviews

299 Reviews of Earnhardt Lexus - Service Center

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April 24, 2025

Rick Johnson is one of the most knowledgeable service technicians I have had the pleasure of working with. Can't go wrong with him as your sevice technician for your Lexus. More

by jpstamas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suk Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Earnhardt Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Rick provided you with such knowledgeable service. Our team takes pride in delivering exceptional experiences, and it’s great to know we hit the mark with you. We appreciate your support! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 19, 2025

Tom Miller has been my Service Advisor for more than 10 years now. Tom IS the reason I keep coming back to this Lexus dealership for all of my car's service needs. He is honest, let's me know exactly wha More

by Saldrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Earnhardt Lexus responded

Saldrin, we’re thrilled to hear about your positive experience with Tom! His dedication to providing honest and prompt service truly makes a difference. Thank you for being a valued customer and for recognizing the hard work of our team at Earnhardt Lexus! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 05, 2025

Rick takes the very best care of me and my vehicle. He's just the best, a pleasure to deal with & I trust him to keep me rolling. I guess I'll always have to own a Lexus so that Rick & Earnhardt will More

by bunky47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Earnhardt Lexus responded

We’re thrilled to hear about your positive experience with Rick! Your trust in our team means everything to us. We’re committed to providing top-notch service and keeping you rolling smoothly. Thank you for being a loyal Lexus owner! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 02, 2025

Best service you will ever find! The highest level of integrity and quality of work! More

by Stefanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Earnhardt Lexus responded

Stefanie, thank you for your fantastic feedback! We're thrilled to hear that you experienced our commitment to integrity and quality. Your support means the world to us, and we look forward to continuing to provide you with top-notch service! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 29, 2025

Lindsey is an outstanding representative of your dealerships service and Earnhardt reputation. Friendly, kind person who attends to every detail with a smile. Great job Lindsey! See you next time More

by Curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Earnhardt Lexus responded

Curtis, thank you for the fantastic review! We're thrilled to hear about your positive experience with Lindsey. Our team takes pride in providing top-notch service, and it’s great to know it made an impact. We look forward to seeing you next time! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 22, 2025

Mike was very helpful and got me in and out quickly with a reserve car. More

by Ret Ride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 24, 2025 -

Earnhardt Lexus responded

Thanks for the great feedback! We're thrilled to hear Mike provided you with quick and helpful service. We aim to make your experience seamless, and it sounds like he hit the mark. Looking forward to seeing you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 13, 2025

The Earnhardt Lexus service experience was awesome! Michael was a great communicator and managed our service very well. More

by Rx350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Earnhardt Lexus responded

Thanks for the fantastic feedback! We’re thrilled to hear you had an awesome service experience with Michael. Our team is dedicated to providing top-notch communication and care. We look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 09, 2025

M. Herrera / has been excellent every time we come in for service The entire service dept is very professional More

by cmkthescienceguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Earnhardt Lexus responded

Thanks for the fantastic review! We're thrilled to hear that M. Herrera and our service team consistently provide excellent experiences. Your support means a lot to us, and we look forward to seeing you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 19, 2025

Michael and the dealership are no must no fuss. They get you in pronto, they assess what you actually need versus an upsell, and if something comes along, that’s out of the norm it’s carefully expl More

by Energy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Earnhardt Lexus responded

We’re thrilled to hear you had such a positive experience with Michael and the team. Our goal is to provide honest and efficient service, so your feedback means a lot. We appreciate your support and hope your car continues to run great for years to come! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 18, 2025

Lyndsey is a very cordial, friendly person who is very professional and knowledgeable. I enjoy working with her every time. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Earnhardt Lexus responded

Thank you, Dan! We're happy to hear your visit with Lyndsey went seamless! We look forward to ensuring stellar service again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

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