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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
280 Reviews

280 Reviews of Earnhardt Lexus - Service Center

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December 10, 2024

I always take my Lexus to Earnhardt Lexus for maintenance, oil, changes, etc. Tom , My service writer is always kind, communicative and takes excellent care of me. More

by JBinAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Earnhardt Lexus responded

Thanks for your fantastic review! We’re thrilled to hear about your positive experiences with Tom and our service team. Your trust in us for your Lexus maintenance means a lot. We look forward to continuing to provide you with top-notch service! Regards, Bull Earnhardt Owner bull@earnhardt.com

November 15, 2024

Great service with Tom Miller. Communication and explanations are always complete, a pleasure to work with him. More

by janice
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Earnhardt Lexus responded

Janice, thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Tom. Communication is key for us, and it's great to know he made a lasting impression. We appreciate your support and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

November 08, 2024

I have always appreciated meeting with Richard to review the service on my 2010 Lexus ES350. He is friendly, attentive and professional. I give him a lot of credit for his guidance on the service that has More

by Mr. Rivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Earnhardt Lexus responded

Thanks for the fantastic feedback, Mr. Rivas! We're thrilled to hear that Richard has made such a positive impact on your experience. It's great to know your Lexus is running like new after all those miles. We appreciate your loyalty and support over the years! Regards, Bull Earnhardt Owner bull@earnhardt.com

November 02, 2024

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last More

by Jim5737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Earnhardt Lexus responded

Thanks for the fantastic feedback, Jim! We're thrilled to hear about your positive experience with Rick and our service team. It's great to know you found our loaner program and showroom convenient. We appreciate your support and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

November 01, 2024

Reliable service, appointments easy to make, on time and convenient loaner for those of us who have to wait More

by jantravlz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Southern
Nov 04, 2024 -

Earnhardt Lexus responded

Thanks for the great feedback, Jan! We're glad you found our service reliable and convenient. We always aim to make your experience as smooth as possible. If you have any suggestions for improvement, we’d love to hear them! Regards, Bull Earnhardt Owner bull@earnhardt.com

October 27, 2024

Tom always takes good care of us. He communicates well and knows what is needed. More

by joyannemee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Earnhardt Lexus responded

We're thrilled to hear about your positive experience with Tom. His dedication to great communication and understanding your needs truly sets our team apart. We appreciate your support and look forward to continuing to provide excellent service! Regards, Bull Earnhardt Owner bull@earnhardt.com

October 21, 2024

Michael Herrera was very professional and at the same time was so laid back and cool to talk too. We spoke about sports,family and cars and he just made me feel like a friend. More

by Mgrady28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Earnhardt Lexus responded

We're thrilled to hear about your positive experience with Michael. Building connections and making our clients feel at home is what we strive for. Your feedback means a lot to us! Regards, Bull Earnhardt Owner bull@earnhardt.com

October 19, 2024

Our service advisor, Rick Johnson, has never made me feel as if he was trying to sell us any services that we didn’t need; he has provided excellent service and given us options to save money. All of our se More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Earnhardt Lexus responded

Thank you for the fantastic feedback, John! We're thrilled to hear about your positive experience with Rick and our team. It’s great to know you appreciate the quality service and options we provide. We value your loyalty and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

October 17, 2024

Second service smooth and professional. Richard Vasquez ditto. All was done promptly and car returned sparkling clean. Perfect tens for all. More

by rmccrawhelms
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Earnhardt Lexus responded

Thanks for the fantastic review! We're thrilled to hear about your positive experience with our team and Richard. Your satisfaction means a lot to us, and we look forward to keeping your car sparkling clean in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

September 29, 2024

Awesome interpersonal skills and professionalism with a hassle-free experience. I came here a few times, however the latest was for some minor work. More

by LWJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Earnhardt Lexus responded

Thank you for your fantastic review! We're thrilled to hear you enjoyed your experience and appreciated our team's professionalism. We look forward to seeing you again for any future needs! Regards, Bull Earnhardt Owner bull@earnhardt.com

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