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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
291 Reviews

291 Reviews of Earnhardt Lexus - Service Center

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February 19, 2025

Michael and the dealership are no must no fuss. They get you in pronto, they assess what you actually need versus an upsell, and if something comes along, that’s out of the norm it’s carefully expl More

by Energy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Earnhardt Lexus responded

We’re thrilled to hear you had such a positive experience with Michael and the team. Our goal is to provide honest and efficient service, so your feedback means a lot. We appreciate your support and hope your car continues to run great for years to come! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 18, 2025

Lyndsey is a very cordial, friendly person who is very professional and knowledgeable. I enjoy working with her every time. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Earnhardt Lexus responded

Thank you, Dan! We're happy to hear your visit with Lyndsey went seamless! We look forward to ensuring stellar service again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 18, 2025

Excellent service & Lexus provides loaner car when needed! Highly recommend Tom for your service needs. More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Earnhardt Lexus responded

Thanks for the fantastic review, Mel! We're thrilled to hear you had an excellent experience and that Tom took great care of you. We appreciate your recommendation and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 15, 2025

My experience at Earnhardt Lexus has been simply excellent from purchase to service. I highly recommend their team of top professionals. More

by Lmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Hills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Earnhardt Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a great experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 06, 2025

Great service, easy breezy, it’s a pleasure to stop in, Thank you Tom Miller More

by TerraceView
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Earnhardt Lexus responded

We’re thrilled to hear you had a great experience with us. Our team works hard to make every visit enjoyable, and your kind words mean a lot. We look forward to welcoming you back soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 05, 2025

Tom is great - careful to explain everything and very efficient. He ensured I was kept informed throughout. I will definitely return! More

by Pauline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Earnhardt Lexus responded

Pauline, we’re thrilled to hear about your positive experience with Tom! Keeping our customers informed and satisfied is our top priority. We look forward to welcoming you back soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 05, 2025

We purchased our Lexus from this dealership and have been very pleased. Despite the long drive, we chose to come back to have our car serviced at this dealership vs one of the other nearby Lexus dealerships More

by cjinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Earnhardt Lexus responded

We're thrilled to hear about your positive experience with us, especially after your long drive. Tom will be delighted to know he made an impact. We look forward to welcoming you back for your next service! Regards, Bull Earnhardt Owner bull@earnhardt.com

January 14, 2025

Great company, great service, Rick Johnson, always great. No complaints here. Ok, then, 3 more words. More

by lee2253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Earnhardt Lexus responded

Thanks, Lee! We're thrilled to hear you had a great experience. Rick is indeed a star on our team. Your support means a lot to us! Regards, Bull Earnhardt Owner bull@earnhardt.com

January 13, 2025

Rick Johnson is one of the finest auto service center managers I have worked with. His customer service is not only professional, but I leave the dealership with personal information to apply to my ownin More

by bobmerwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Earnhardt Lexus responded

Thank you, Bob! We’re thrilled to hear about your positive experience with Rick. Our team strives to provide exceptional service and valuable insights to our customers. Your feedback motivates us to keep up the great work! We look forward to seeing you again soon. Regards, Bull Earnhardt Owner bull@earnhardt.com

January 10, 2025

Michael Herrera is the best service consultant. He helped me with my RX350L maintenance. I appreciated his help and will definitely recommend him and EarnHard Lexus to friends and family. More

by Uyen Brianna Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Earnhardt Lexus responded

Thank you for your fantastic review! We're thrilled to hear that Michael provided you with excellent service for your RX350L maintenance. Your recommendations mean a lot to us. We look forward to seeing you and your friends and family at Earnhardt Lexus again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

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