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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
284 Reviews

284 Reviews of Earnhardt Lexus - Service Center

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January 14, 2025

Great company, great service, Rick Johnson, always great. No complaints here. Ok, then, 3 more words. More

by lee2253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Earnhardt Lexus responded

Thanks, Lee! We're thrilled to hear you had a great experience. Rick is indeed a star on our team. Your support means a lot to us! Regards, Bull Earnhardt Owner bull@earnhardt.com

January 13, 2025

Rick Johnson is one of the finest auto service center managers I have worked with. His customer service is not only professional, but I leave the dealership with personal information to apply to my ownin More

by bobmerwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Earnhardt Lexus responded

Thank you, Bob! We’re thrilled to hear about your positive experience with Rick. Our team strives to provide exceptional service and valuable insights to our customers. Your feedback motivates us to keep up the great work! We look forward to seeing you again soon. Regards, Bull Earnhardt Owner bull@earnhardt.com

January 10, 2025

Michael Herrera is the best service consultant. He helped me with my RX350L maintenance. I appreciated his help and will definitely recommend him and EarnHard Lexus to friends and family. More

by Uyen Brianna Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Earnhardt Lexus responded

Thank you for your fantastic review! We're thrilled to hear that Michael provided you with excellent service for your RX350L maintenance. Your recommendations mean a lot to us. We look forward to seeing you and your friends and family at Earnhardt Lexus again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

January 04, 2025

In my three years of receiving service at Earnhardt, I have found that Tom is always helpful and accommodating. More

by PBHJJ
Recommend Dealer
Yes
Employees Worked With
Jan 06, 2025 -

Earnhardt Lexus responded

Thanks for the great review! We're thrilled to hear that Tom consistently provides helpful and accommodating service. Your satisfaction is our priority, and we appreciate your loyalty over the years! Regards, Bull Earnhardt Owner bull@earnhardt.com

December 10, 2024

I always take my Lexus to Earnhardt Lexus for maintenance, oil, changes, etc. Tom , My service writer is always kind, communicative and takes excellent care of me. More

by JBinAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Earnhardt Lexus responded

Thanks for your fantastic review! We’re thrilled to hear about your positive experiences with Tom and our service team. Your trust in us for your Lexus maintenance means a lot. We look forward to continuing to provide you with top-notch service! Regards, Bull Earnhardt Owner bull@earnhardt.com

November 15, 2024

Great service with Tom Miller. Communication and explanations are always complete, a pleasure to work with him. More

by janice
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Earnhardt Lexus responded

Janice, thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Tom. Communication is key for us, and it's great to know he made a lasting impression. We appreciate your support and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

November 08, 2024

I have always appreciated meeting with Richard to review the service on my 2010 Lexus ES350. He is friendly, attentive and professional. I give him a lot of credit for his guidance on the service that has More

by Mr. Rivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Earnhardt Lexus responded

Thanks for the fantastic feedback, Mr. Rivas! We're thrilled to hear that Richard has made such a positive impact on your experience. It's great to know your Lexus is running like new after all those miles. We appreciate your loyalty and support over the years! Regards, Bull Earnhardt Owner bull@earnhardt.com

November 02, 2024

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last More

by Jim5737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Earnhardt Lexus responded

Thanks for the fantastic feedback, Jim! We're thrilled to hear about your positive experience with Rick and our service team. It's great to know you found our loaner program and showroom convenient. We appreciate your support and look forward to serving you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

November 01, 2024

Reliable service, appointments easy to make, on time and convenient loaner for those of us who have to wait More

by jantravlz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Southern
Nov 04, 2024 -

Earnhardt Lexus responded

Thanks for the great feedback, Jan! We're glad you found our service reliable and convenient. We always aim to make your experience as smooth as possible. If you have any suggestions for improvement, we’d love to hear them! Regards, Bull Earnhardt Owner bull@earnhardt.com

October 27, 2024

Tom always takes good care of us. He communicates well and knows what is needed. More

by joyannemee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Earnhardt Lexus responded

We're thrilled to hear about your positive experience with Tom. His dedication to great communication and understanding your needs truly sets our team apart. We appreciate your support and look forward to continuing to provide excellent service! Regards, Bull Earnhardt Owner bull@earnhardt.com

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