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Earnhardt Lexus

Phoenix, AZ

5.0
602 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models. Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers. At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital. If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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800 E Camelback Rd

Phoenix, AZ

85014

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Showing 602 reviews

December 04, 2023

Professional service, Tom Miller is our service advisor, He got everything done in timely manner , explained everything clearly. Even we live far away from this dealer but always bring our cars to have it s More

by Choang9694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Earnhardt Lexus responded

Hi Choang9694, thank you so much for your kind words and for choosing our dealership for your car servicing needs. We're thrilled to hear that Tom provided you with professional and efficient service. We appreciate your loyalty and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

December 01, 2023

Our service advisor Tom Miller provided excellent and caring service. He provided us with a loaner car which is exceptional and greatly appreciated. It’s a pleasure to do business at this dealership! More

by cathii.kn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Earnhardt Lexus responded

Hi Cathii! Thank you so much for your kind words. We're thrilled to hear that Tom provided you with excellent and caring service, as well as a loaner car. We appreciate your business and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

November 19, 2023

Received excellent service. ..every detail of our first scheduled service visit was handled professionally. I appreciated the personal attention provided by Richard Vasquez. More

by terryongaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Earnhardt Lexus responded

Hi Terry, thank you for your kind words! We're thrilled to hear that you had an excellent experience with Richard during your first service visit. We pride ourselves on providing professional and personalized attention to every detail. We appreciate your feedback and hope to serve you again soon. Regards, Bull Earnhardt Owner bull@earnhardt.com

November 03, 2023

What a great experience buying a vehicle from Holly at the Earnhardt Lexus car dealer. She is so professional More

by victormgarzajr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Earnhardt Lexus responded

Victor, Congrats on your new vehicle and welcome to the family. We're so happy to see Holly did a great job getting you into the vehicle that you deserved. We'll be sure to share this 5-star review with her and we hope to see you here at your first service visit. Regards, Bull Earnhardt Owner bull@earnhardt.com

October 26, 2023

Awesome service. Rick knows his stuff! Everything done to perfection! I would recommend to anyone. More

by Bofuller07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Earnhardt Lexus responded

Rick is awesome and it's no surprise that he takes great care of you. We'll be sure to share this 5-star review with him and we can't wait to see you here at your next service visit. Hope all is well. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

October 22, 2023

Quick & easy transaction. Sales person knowledgeable of new car line just released. Friendly people. “Dining” was short - coffee out & no service on weekends. More

by Kseastone
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Suk Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Earnhardt Lexus responded

It's wonderful to hear your purchase experience went seamlessly! Congratulations on your new Lexus! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

October 21, 2023

The Sales Team and Service Team were excellent - Angel, Tony and Doug - The only suggestion - not to the sales team but to the Finance Director is that when e- mails are sent to Customers - albeit form More

by amdg31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
2.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cazares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Earnhardt Lexus responded

We appreciate both your business and your feedback. We're happy that overall you are satisfied with your experience and we do appreciate you sharing your concerns regarding the e-mail you received. We always want to be as professional as possible and we will be sure to address this with our team. We hope that your new Lexus is treating you well thus far and should you ever need anything, please don't hesitate to reach out. You're family now. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

October 20, 2023

Tasteful and elegant showroom where I felt like I was going to be offered a glass of wine at any moment. Calm and comfortable environment with wonderful staff. More

by Crystal Barcello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Earnhardt Lexus responded

Thank you for sharing your experience, Crystal! We are thrilled to hear our team delivered a 5-star visit. Congratulations on your new Lexus! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

October 14, 2023

Armin is a pleasant service rep. My car was ready when promised, and the service was great. Too bad the loaner car had food all over it and very low on fuel. More

by M J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armin Boltic
Oct 17, 2023 -

Earnhardt Lexus responded

Thank you, MK! We strive to deliver quality service and we're so proud of Armin & our team for taking care of you. Don't hesitate to reach out if there's anything else we can help with! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

October 08, 2023

Robert Sunseri is simply one of the nicest, most down to earth and honest sales people I have ever met. I had the opportunity to buy my wife’s Lexus from another dealer, but Robert was the reason I came bac More

by Gianni.v
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sunseri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Earnhardt Lexus responded

Welcome back, Gianni! We are very fortunate to have Robert on our team and we're not surprised he delivered a wonderful experience. We hope you're loving your new Lexus! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

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