Earnhardt Lexus
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Excellent service from beginning to end. I live 4 hours away from the dealership and Michael was wonderful rescheduling my appointment when needed. He was polite, professional and helpful! S I live 4 hours away from the dealership and Michael was wonderful rescheduling my appointment when needed. He was polite, professional and helpful! So nice! He should be the supervisor to teach all employees how to serve their customers with excellence. More
Enjoy working with Rick. He's always on top of the service and available when needed. He's always on top of the service and available when needed. More
I met Leo through a former work associate, who rated Leo very highly from her Lexus purchase experience with Leo! I met with Leo at least four times as we worked through my selection of a Lexus model that very highly from her Lexus purchase experience with Leo! I met with Leo at least four times as we worked through my selection of a Lexus model that met my needs & desires, then all the options I wanted to order. Leo was very patient & very helpful in my selection process & purchase of my new RX350H yesterday! I would not go to anyone else when I am ready to replace this vehicle! Leo is a saint for putting up with me & my slow purchase process! More
Michael is an excellent service advisor. He takes the time to explain the service you need and he provides excellent customer service! He takes the time to explain the service you need and he provides excellent customer service! More
Been going to Earnhardt Lexus to service my vehicles for the past 4 years and their service is top notch. They go above and beyond and have always taken care of me, I live 40 minutes away now and still get the past 4 years and their service is top notch. They go above and beyond and have always taken care of me, I live 40 minutes away now and still get my car serviced at Earnhardt Lexus. More
Richard Vasquez is our Service Consultant. He is GREAT‼️. He is always a couple of steps ahead of ant service issue on my 2022 RX and my 2005 SC430. He gives best in class service. I trust hi He is GREAT‼️. He is always a couple of steps ahead of ant service issue on my 2022 RX and my 2005 SC430. He gives best in class service. I trust him and really value his opinion. Richard is the best service consultant we have ever worked with in over fifty years of owning cars. More
Earnhardt has been around my whole life! I remember Tex bringing his bull to Hopi Elementary in the 70’s. I’ve known people from my childhood who worked for the Earnhardts, but this was my I remember Tex bringing his bull to Hopi Elementary in the 70’s. I’ve known people from my childhood who worked for the Earnhardts, but this was my first personal encounter, and it was very positive! Anthony Tomasello was a great sales consultant. He was friendly and completely pressure free. If you need a positive car buying experience, call Anthony at Earnhardt Lexus on East Camelback in Phoenix! More
Service Service Service No Excuses, No pretentiousness, I have another Scottsdale dealership that is less than 6 miles away, I drive to Earnhardt Lexus for a reason. Customer service is d pretentiousness, I have another Scottsdale dealership that is less than 6 miles away, I drive to Earnhardt Lexus for a reason. Customer service is derived from the overall experience. It starts from when you enter the building how you’re treated and the follow up it also matters who the dealership is associated with For outside vendors. In this case windshield replacement. They use the same vendor with the same quality for a long time. My model Lexus is not made anymore. F models are rare, Trust is Paramount. In my eyes, I am a loyal customer. Five stars five diamonds, no matter what I would give these guys a chance to earn your business they have mine. More
I was there this week for 6 months service visit. Those guys go out of their way to make sure you are satisfied. I bought my car with Leo (if you are looking for a new/used car, look for him), he pro Those guys go out of their way to make sure you are satisfied. I bought my car with Leo (if you are looking for a new/used car, look for him), he provides outstanding customer assistance/support. Shout out to Doug. Always a pleasure to stop by and say hello to him. Richard (service dept.) is very helpful and willing to go the extra mile. They are a great team! More
Always easy and Rick is great to work with. I love bringing my Lexus to Earnhard. They do a perfect job every time. I love bringing my Lexus to Earnhard. They do a perfect job every time. More