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Earnhardt Lexus
Phoenix, AZ
616 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models.
Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers.
At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital.
If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 616 reviews
December 02, 2017
Great Customer Service I just wanted to take a moment to thank Josh Harris for the wonderful customer service and care I have received through the years. You have taken car I just wanted to take a moment to thank Josh Harris for the wonderful customer service and care I have received through the years. You have taken care of my every need. I am sorry that I deleted the survey from Lexus. They never sent a 2nd survey. My ES350 is 6 years old and the 3rd Lexus I have bought from this dealership. Thank you again, Josh. Dorothy Gibson More
by DGIBSOn317
Employees Worked With
Josh Harris
November 30, 2017
Bought my car This dealership has the best customer service and fabulous cars! Everything is the best! I will recommend all of my friends to them in the future. This dealership has the best customer service and fabulous cars! Everything is the best! I will recommend all of my friends to them in the future. More
by Michele Czopp
November 25, 2017
Great customer service I love my Lexus hybrid. Highly recommend the CT model and Earnhardt! Lost my master key and was stranded but David Bader came to the rescue and was ab I love my Lexus hybrid. Highly recommend the CT model and Earnhardt! Lost my master key and was stranded but David Bader came to the rescue and was able to coordinate another master and spare key. Great customer service! More
by Monique
November 09, 2017
Great service I have always received great service at Lexus. Tom Miller, my service advisor, is nothing but awesome! Tom has assisted me since I purchased my 2005 I have always received great service at Lexus. Tom Miller, my service advisor, is nothing but awesome! Tom has assisted me since I purchased my 2005 Lexus new. More
by lexusgal
Employees Worked With
November 04, 2017
EXCEPTIONAL Rick Johnson has been my service guy for years, He is honest and I trust him completely! Love Alan and Naomi too!!! Always pleasant and helpful. Feel Rick Johnson has been my service guy for years, He is honest and I trust him completely! Love Alan and Naomi too!!! Always pleasant and helpful. Feel like family when I bring my car in for service. I use to travel to the Scottsdale center prior to the move to Camelback, and that was way out of my way but because of Rick I did. kay More
by kay
Employees Worked With
Other Employees :
Alan and Naomi, Chuck who does my detail work on my car, always looks brand new and its 10 years old
October 27, 2017
Great service My experience at the dealership is always exceptional. My service advisor is Dudley and cannot say enough about him. He is always thorough and keeps m My experience at the dealership is always exceptional. My service advisor is Dudley and cannot say enough about him. He is always thorough and keeps me updated on ah changes. More
by Jhumka1
Employees Worked With
Dudley Barnum
October 24, 2017
Very Happy Rick, Allie and Dwight all did outstanding work. I am very pleased to give them 5 stars plus. My car runs and looks NEW again. Rick, Allie and Dwight all did outstanding work. I am very pleased to give them 5 stars plus. My car runs and looks NEW again. More
by Charles J Mollica
October 21, 2017
Excellent! Everyone at the Dealership is great and especially my service advisor Tom Miller! The experience is always upbeat, professional and great value for wh Everyone at the Dealership is great and especially my service advisor Tom Miller! The experience is always upbeat, professional and great value for what they do. More
by Stephen Harrison
Employees Worked With
October 02, 2017
Our new Lexus ES350 Drove by the dealership one Sunday afternoon. Being from New Jersey dealerships are not open on Sundays so we stopped in. We met our sales person Ken Drove by the dealership one Sunday afternoon. Being from New Jersey dealerships are not open on Sundays so we stopped in. We met our sales person Ken Green, ironically from New Jersey. We told him we were just browsing. We already had an ES350. 2 weeks later we drove out with a new ES 300 hybrid. This is the best dealership I have ever been in. No pressure no upselling, just 100% customer service. I would never go anywhere else to buy a Lexus this is our third Lexus and our best experience ever. Thank again Ken and your dealership. It was great meeting you and adding your dealership and you to our Facebook friends list. How bout we get some Katz's pastrami for lunch? No bull is true! More
by gregory wohar
September 22, 2017
Used vehicle purchase Purchased a used 2015 Ford Escape Titanium. Angel was the sales representative. He was very attentive and helpful throughout the process. It was the b Purchased a used 2015 Ford Escape Titanium. Angel was the sales representative. He was very attentive and helpful throughout the process. It was the best experience I ever had purchasing a vehicle. I definitely recommend Angel and Earnhardt Lexus dealership. More
by SESmith
Employees Worked With
