Earnhardt Lexus

Outstanding Sales Department It has been over 8 years since I have purchased a new car. I typically avoid dealerships, but I was so impressed with my overall experience with the It has been over 8 years since I have purchased a new car. I typically avoid dealerships, but I was so impressed with my overall experience with the sales department at Earnhardt. I spent many online hours researching a RX450H and made up my mind that I wanted to purchase one. The only problem was that I was very picky with my color choice on a fully loaded 450H. I did a first test drive at Bell Lexus, but the color combination was not my favorite. They did present a lease and purchase offer. That night I filled an online request on the Earnhardt Lexus website. I was impressed to receive a phone call from Stephen Bennett with internet sales shortly after 8am. Within a few minutes, he was able to locate the exact 450H for me out of state. Within an hour, he presented a lease and purchase offer that beat the Bell Lexus offer. He answered all my questions. Doug Ebner sales manager followed up the next day, and when Bell Lexus could not get the same car for me, I made an appointment to purchase the vehicle. Mike Testani took care of me in sales. He answered all my questions and he made me feel relaxed. And to top off an already perfect experience, they had the car ready for me to pick-up in 3 days. Cole went over all the features and the owenership transfer was so clean and professional, that I was left feeling reassured that a dealership can go above and beyond to please a customer. Thank you Earnhardt Lexus. I am loving my 450H. More

Love my Service Guy! Rick Johnson is why I own a Lexus! I am a long time repeat customer of Lexus having owned more than 6+ cars in my life. Most have been either my own or my family thru my recommendation I am a long time repeat customer of Lexus having owned more than 6+ cars in my life. Most have been either my own or my family thru my recommendation. Rick has always taken care of them and gives me the confidence my car will always be there when I need it! Yes the car itself it great but having a service guy like Rick gives me confidence I will always have a honest evaluation of my car needs. He is always efficient and responsive to my calls when I have a tight turn when I drop my car off,. Lexus rental car service allows me to go on working since my car is also my 2nd office. Lexus new shop on Camelback is very welcoming and its nice to see Mr. Tex Earnhardt in there on occasion. Bought my first Subaru from him many ,many moons ago and the guy still stands behind his high quality service! And that ain't No Bull! More

Exceptional Service Thank you Earnhardt Service Center for providing continuous outstanding customer service. I value your business. My overall experience has been positi Thank you Earnhardt Service Center for providing continuous outstanding customer service. I value your business. My overall experience has been positive! I truly appreciate the professionalism, courteousness and efficient work the service staff share especially my service advisor Andrew. He is sharp, informative and a great people person! Last week I brought my vehicle in for a routine oil change and a separate electrical issue. Andrew and his team quickly identified the problem and resolved it in a short amount of time. More

Great service! The service center is too notch and Dudley Harnum, my service advisor, is very knowledgeable and very good at what he does. Mwgen it comes to sales, The service center is too notch and Dudley Harnum, my service advisor, is very knowledgeable and very good at what he does. Mwgen it comes to sales, Leo Suhargo is the best sakes person I have ever found in my 50+ years of buying cars. More

Excellent Customer Service! I have a 5-star rating to Rick because every time I bring my car in he treats me with respect, and takes care of me like he would his family. I trust I have a 5-star rating to Rick because every time I bring my car in he treats me with respect, and takes care of me like he would his family. I trust Earnhardt Lexus and could go to another closer dealer but I come back to the guys who I know and who take care of me. More

Excellent Service Tom Hodge is a wonderful salesman. He made me feel comfortable immediately. He was extremely knowledgeable about the vehicle and very amiable. Even af Tom Hodge is a wonderful salesman. He made me feel comfortable immediately. He was extremely knowledgeable about the vehicle and very amiable. Even after I purchased my 2015 Lexus NX, he answered his phone every time I called with a question. I highly recommend asking for Tom when visiting Earnhardt Lexus. More

Excellent Customer Service Andrew is excellent every time I come in. He always accommodates my need for a loaner vehicle. I have the option to use another dealership closer to m Andrew is excellent every time I come in. He always accommodates my need for a loaner vehicle. I have the option to use another dealership closer to my house but will gladly drive an hour out of my way for the customer service he provides. They take excellent care of my vehicle and provide service in a timely manner. More

Service We purchased our certified 2014 Lexus RX350 from Earnhardt Lexus over a year ago. The purchase negotiation was a little rocky but once that was over We purchased our certified 2014 Lexus RX350 from Earnhardt Lexus over a year ago. The purchase negotiation was a little rocky but once that was over and working with Andrew in service it's been all good. You buy a Lexus for one reason, customer service, and Andrew does it all. Even when I send my son down for some issue with his 2003 Lexus RX300, Andrew treats him like gold. We are still a pretty new customer with Earnhardt but I can't imagine going anywhere else. Don Coppinger More

Seemless, easy, super friendly Couldn’t be happier with the way I was treated and the deal I got on my vehicle. Purchased a car for my son, his first vehicle, and they made it reall Couldn’t be happier with the way I was treated and the deal I got on my vehicle. Purchased a car for my son, his first vehicle, and they made it really easy to do business with them. Definitely coming back! More

Great Service We have been a customer of Earnhardt Lexus for more than 10 years. Their service department is always great and our advisor, Dudley Barnum is excellen We have been a customer of Earnhardt Lexus for more than 10 years. Their service department is always great and our advisor, Dudley Barnum is excellent. This time they went even further. We had a broken windshield and they handled the entire replacement. We are always treated like family. More