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Earnhardt Lexus
Phoenix, AZ
617 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models.
Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers.
At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital.
If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 617 reviews
January 15, 2019
Andrew Wilson is the best! Andrew has been my service coordinator since I purchased my car in July 2016. He is great to work with, always accommodating and extremely knowledgeab Andrew has been my service coordinator since I purchased my car in July 2016. He is great to work with, always accommodating and extremely knowledgeable. The service center, in general, is great because I have worked with other service coordinators (on days that Andrew is off) and I cannot day enough about the great customer experience here. More
by Sup1965
January 15, 2019
Top Notch Service From The Team I am a brand loyal Lexus - Toyota customer.. Everything has been top notch compared some of the others in town.Service / Good Communication are the na I am a brand loyal Lexus - Toyota customer.. Everything has been top notch compared some of the others in town.Service / Good Communication are the name of game. Happy with not being charged for a rental etc.. All in all I have spent money in the service department & I am very pleased. Give them a call! More
by Workingman
Employees Worked With
Tom Hodge, Andrew Wilson
January 15, 2019
Pleasant, friendly, and efficient. There are 3 Lexus dealerships in my area. I've had service at all 3. I will never return to one, have had OK service at another, but when I had servic There are 3 Lexus dealerships in my area. I've had service at all 3. I will never return to one, have had OK service at another, but when I had service at the Camelback location, I was extremely pleased. It was easy to make an appointment, I was seen by an adviser as soon as I arrived, had no trouble getting a free loaner when I needed it, and the service cost was surprisingly reasonable. More
by hatbox
Employees Worked With
Heather Fiaschi, Josh Harris
January 10, 2019
Service department did an amazing job. The whole team was very responsive and flexible. Andrew Wilson was a resource of information and very customer oriented. Loaner cars were reserved for The whole team was very responsive and flexible. Andrew Wilson was a resource of information and very customer oriented. Loaner cars were reserved for me and I received answers about the issue first thing in the morning via text and a phone call. I like the use of text very much. Thanks Lexus on Camelback, I'll be back Regards, Marleigh More
by mermaid18
Employees Worked With
Andrew Wilson
January 08, 2019
Great Service Rick Johnson once again showed the superior customer service I expect from Lexus and the reason they service all my vehicles for over 20 years. Rick Johnson once again showed the superior customer service I expect from Lexus and the reason they service all my vehicles for over 20 years. More
by RacerX
Employees Worked With
January 03, 2019
The Best Dealership Hands Down Rick Johnson in the Service Dept is always excellent and very helpful. He always goes several steps above what is needed and makes me very happy! W Rick Johnson in the Service Dept is always excellent and very helpful. He always goes several steps above what is needed and makes me very happy! We also love seeing your Owner Operator Bull Earnhardt and our favorite Sales Manager Mike Testani. Everyone here is very professional and super knowledgable! Thank you!! More
by KD
January 01, 2019
Lexus 1s 250 sport (crafted) 45 thousand mile service. My 45K service was great as usual. My service guy Tom Miller always takes great care of me and is much appreciated. He lets me know what's up with t My 45K service was great as usual. My service guy Tom Miller always takes great care of me and is much appreciated. He lets me know what's up with the car, and we go from there. Always a pleasure to work with and always very helpful with anything I need. More
by JOE MORRIS
Employees Worked With
January 01, 2019
Mike was fantastic! We worked with Mike for the 2nd time and he was great. Really helpful and super friendly. We ended up leasing a RX 350L, and the process was really ea We worked with Mike for the 2nd time and he was great. Really helpful and super friendly. We ended up leasing a RX 350L, and the process was really easy and pleasant. Keri More
by kleigh13
December 29, 2018
Great service Dudley explains all work. I like that he makes recommendations but isn’t pushy. I will definitely recommend. Service was fast and fair was fair. Dudley explains all work. I like that he makes recommendations but isn’t pushy. I will definitely recommend. Service was fast and fair was fair. More
by Carreview
Employees Worked With
Dudley Barnum
December 24, 2018
Great experience! Angel found the perfect CPO RX350 for us. Our buying experience was first class from start to finish, from Angel in sales to Brandon in finance and Co Angel found the perfect CPO RX350 for us. Our buying experience was first class from start to finish, from Angel in sales to Brandon in finance and Cole in delivery. They exceeded our expectations in every measure. In fact, it was the best, smoothest, trouble free car buying experience I’ve ever had! More
by Rickenvoxster
