Earnhardt Lexus

Great dealership but wish for more attention to the deal The dealership is bright and clean and large in size. I knew them when they were on McDowell before they moved to their current location. Plus I had f The dealership is bright and clean and large in size. I knew them when they were on McDowell before they moved to their current location. Plus I had friends that bought from them as well. Regardless, on the to the details. Tom was helpful but because I could only make it to the dealership later in the day it seemed that at times I was an inconvenience. He hurried through the paperwork process so there were numerous errors that required to be fixed and it appeared that he just wanted to call it a day and go home. This wasn't just one day but 3 days of interaction. Even the negotiations didn't turn out well since there were items that stated it was for "X" when it really wasn't and I even knew that since I've purchased 11 cars prior to this one. Lastly, during finance I asked questions in particular about what the Lexus Platinum Warranty covers since it stated that it didn't cover a particular item and Brandon reassured me that it was cover and went through lengths stating the part was covered. After the deal was done I called Lexus Financial only to find out that I was right and the part is NOT covered. The warranty still presented value so I'm not returning it but I felt misled about the transaction and fine details. More

Recently purchased a Lexus SUV from them. Excellent dealership and sales rep. Leo was a pleasure to work with. Highly recommended valley Lexus dealer for pricing, selection and overall experience. dealership and sales rep. Leo was a pleasure to work with. Highly recommended valley Lexus dealer for pricing, selection and overall experience. More

The atmosphere at this dealership is comfortable, trendy and open. David Bader was great to work with-very detailed and worked to get the best deal and didn’t hurry through the process just to “make a buck” and open. David Bader was great to work with-very detailed and worked to get the best deal and didn’t hurry through the process just to “make a buck”. Very appreciative of this process and highly recommend. More

Great experience Tom Miller is the best who goes the extra mile. Answers questions & gives options. Highly recommend Tom Miller at Earnhardt Lexus. Have a great day Tom Miller is the best who goes the extra mile. Answers questions & gives options. Highly recommend Tom Miller at Earnhardt Lexus. Have a great day More

Excellent service. Tom Miller always takes great care of his clients and insures they are happy when they leave. Would highly recommend service at Earnhardt Lexus. his clients and insures they are happy when they leave. Would highly recommend service at Earnhardt Lexus. More

From test drive to negotiation of the trade in and financing took approximately 2.5 hours. We truly appreciate the professional straightforward approach and excellent service. financing took approximately 2.5 hours. We truly appreciate the professional straightforward approach and excellent service. More

Bought two cars from Jan Person last week, he made it so easy! We have been working with Jan and Andrew Wilson (service) for the past three years and have been so happy with our experiences at Earnhardt Le easy! We have been working with Jan and Andrew Wilson (service) for the past three years and have been so happy with our experiences at Earnhardt Lexus. I’m so happy I bought another lexus just so I can continue coming to Earnhardt Lexus. More

Purchased 2 cars from Tom Hodge both excellent experiences! Very knowledgeable and didn’t feel pressured. The service dept is also excellent we bought 2 certified pre owned and are very happy with experiences! Very knowledgeable and didn’t feel pressured. The service dept is also excellent we bought 2 certified pre owned and are very happy with the warranty work and “white glove” service. More

Tom Miller and Lexus team make this an enjoyable, personalized experience I have been with Tom, I'm thinking 12/13 years Consistent personalized service personalized experience I have been with Tom, I'm thinking 12/13 years Consistent personalized service More

David bader was awesome!!! Never had such a great experience at a dealership! Will recommend all my friends and family! He was nice, not pushy, and his follow up with me was over he top excellent!!’b experience at a dealership! Will recommend all my friends and family! He was nice, not pushy, and his follow up with me was over he top excellent!!’best sales guy!! More