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Earnhardt Lexus

Phoenix, AZ

5.0
656 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models. Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers. At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital. If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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800 E Camelback Rd

Phoenix, AZ

85014

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Showing 656 reviews

January 15, 2022

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last More

by Jim5737
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Earnhardt Lexus responded

We are proud of our team and their efforts to always provide you with an amazing experience! Thank you so much for choosing us and we look forward to many more years together! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

Jan 17, 2022 -

Jim5737 responded

Thank You very much for your great service. Jim

January 08, 2022

Ed H coordinated service for my Lexus and provided a “loaner” for my convenience, cheerily and flawlessly — like it ought to be. More

by bobosiek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Hammer
Jan 10, 2022 -

Earnhardt Lexus responded

We are glad that Ed was able to provide you with an easy visit! Thank you for your feedback and we hope to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

January 05, 2022

Ed Hammers is the best service rep at Earnhardt Lexus in Phoenix! Very professional and looked out for my best interest. More

by stevearme100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Hammers
Jan 07, 2022 -

Earnhardt Lexus responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience with Ed! Please let us know if there is anything else we can help you with! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

January 01, 2022

Great experience again(30 year customer) working with Jan Person and Earnhardt Lexus. They treat their long-time customers Right. More

by Jbazlen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Earnhardt Lexus responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from Jan! We appreciate your loyalty and look forward to working together for another 30 years! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

December 28, 2021

Tom Miller is the best service rep. Have used him for nearly two decades. Never a single problem or hard sell. More

by jar3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Earnhardt Lexus responded

We are thrilled to see the that Tom always provides you with a positive experience! We appreciate your loyalty and look forward to working with you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

November 27, 2021

The salesman Suk was very professional and nice . I spent 2 hours and wasn’t any pressure. This is my second car that I purchased from Earnhardt Lexus dealership. Thank you!! More

by ernmelik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suk Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Earnhardt Lexus responded

Thanks for your loyalty to us here. We're lucky to have you as a valued customer and we're happy Suk did a great job helping you get into another vehicle. Please let us or him know should you ever need anything. You're family. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

November 21, 2021

Always a pleasant experience. This is the 4th car I have purchased from Suk Chang. He is the best. Mary Middleton More

by molly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suk Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2021

First class service, our service advisor Rick Johnson is knowledgeable and honest. Thank you Earnhardt Lexus. More

by Nhelmy99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

David Bader successfully helped in the purchase of two exotic cars in 2 months! Reliable & communication skills on 💯 More

by Anonymous!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bader
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2021

Great service department car is always ready as promised. Maintenance is explained and performed well More

by Dean Rennell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Harris
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