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Earnhardt Lexus

Phoenix, AZ

5.0
603 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models. Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers. At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital. If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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800 E Camelback Rd

Phoenix, AZ

85014

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Showing 603 reviews

February 27, 2022

Car Buyer is not my favorite thing to do. David was incredibly fantastic to work with! Best buying experience in 40 years of buying cars! Love the new car and will go back and see David agai More

by patijohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Earnhardt Lexus responded

Wow! We are so happy that David provided you with the best car-buying experience ever. Welcome to the family and congrats on your new ride. We hope to provide you with this same 5-star service again very soon. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

February 25, 2022

Ryan was very helpful, courteous, honest, and professional. I definitely would recommend him and ask for his help again in the future. Coleen More

by cclarke887
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My granddaughter dealt with Ryan for me and I don't know who else was involved.
Feb 28, 2022 -

Earnhardt Lexus responded

Thanks, Coleen. It's a pleasure to see Ryan provided 5-star service and we appreciate you taking the time to share this. Should you ever need anything, please let us or Ryan know. We are here to help. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

February 24, 2022

Wife had complimentary oil change on her IS350 and she said it was great service. More

by tonykdds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Earnhardt Lexus responded

Tony, We're very happy to see your wife had a great service experience. Please thank her for stopping by and we appreciate you taking the time to share this. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

February 21, 2022

My previous Issue was fixed. Thank you so much holly and service department I will be buying here again More

by Adelacruz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Holland
Feb 24, 2022 -

Earnhardt Lexus responded

Adela, We're glad we were able to help get this issue resolved. Please let us or Holly know should you need anything else. You're family. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

February 06, 2022

I experienced complete satisfaction with the presentation and detail that Mike Testani show me on the RX 350 that i purchased Mike knows the Lexus product in great detail More

by johnlrose
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Testani
Feb 07, 2022 -

Earnhardt Lexus responded

We are ecstatic to hear that you had an enjoyable experience here with Mike. Congrats on your new RX! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

January 23, 2022

I’ve purchased a couple of vehicles from Earnhardt Lexus. Past experiences with finance weren’t the most pleasant but we had a great experience with sales and finance during a recent purchase. The service de More

by BC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Earnhardt Lexus responded

BC, We're glad your most recent experience was a great one and we're glad our service team takes great care of you as well. Enjoy your new ride and please don't hesitate to let us know should you ever need anything. You're family. Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

January 16, 2022

Angel was absolutely wonderful in helping me with the new Lexus I bought. The experience great in dealing with Earnhardt Lexus!! More

by kcricksjr23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Cazares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Earnhardt Lexus responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from Angel. We hope you're enjoying your new car and thank you for choosing us! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

January 15, 2022

Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last More

by Jim5737
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Earnhardt Lexus responded

We are proud of our team and their efforts to always provide you with an amazing experience! Thank you so much for choosing us and we look forward to many more years together! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

Jan 17, 2022 -

Jim5737 responded

Thank You very much for your great service. Jim

January 08, 2022

Ed H coordinated service for my Lexus and provided a “loaner” for my convenience, cheerily and flawlessly — like it ought to be. More

by bobosiek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Hammer
Jan 10, 2022 -

Earnhardt Lexus responded

We are glad that Ed was able to provide you with an easy visit! Thank you for your feedback and we hope to see you again! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

January 05, 2022

Ed Hammers is the best service rep at Earnhardt Lexus in Phoenix! Very professional and looked out for my best interest. More

by stevearme100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Hammers
Jan 07, 2022 -

Earnhardt Lexus responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience with Ed! Please let us know if there is anything else we can help you with! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

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