Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Earnhardt Lexus
Phoenix, AZ
614 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models.
Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers.
At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital.
If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 614 reviews
November 04, 2024
Rob was awesome. We came in to look at another car but someone was already looking at it. Rob went out of his way to find us another vehicle. By the end of the evenin We came in to look at another car but someone was already looking at it. Rob went out of his way to find us another vehicle. By the end of the evening we drove off In our new Lexus. He turned a frustrating situation into a great car buying experience! More
by Ehynes146
November 02, 2024
Excellent service advisor Rick Johnson, all work completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last completed on time, always have a free loaner to use while car is in the shop if I need it, and the showroom is in an excellent location. On my last service they did an excellent service on my 2017 RX350. Great service and quality workmanship. More
by Jim5737
Employees Worked With
October 27, 2024
Tom always takes good care of us. He communicates well and knows what is needed. He communicates well and knows what is needed. More
by joyannemee
Employees Worked With
October 23, 2024
Excellent sales attention and follow up after purchase. Pleasant atmosphere …. never felt rushed or pressured. Very happy with my new Lexus! Pleasant atmosphere …. never felt rushed or pressured. Very happy with my new Lexus! More
by Ellenstan9
Employees Worked With
October 21, 2024
Michael Herrera was very professional and at the same time was so laid back and cool to talk too. We spoke about sports,family and cars and he just made me feel like a friend. time was so laid back and cool to talk too. We spoke about sports,family and cars and he just made me feel like a friend. More
by Mgrady28
Employees Worked With
October 19, 2024
Our service advisor, Rick Johnson, has never made me feel as if he was trying to sell us any services that we didn’t need; he has provided excellent service and given us options to save money. All of our se as if he was trying to sell us any services that we didn’t need; he has provided excellent service and given us options to save money. All of our services have been done on time and great quality. We live in the west valley and drive by many other Lexus dealers in Oder to have our service done at Earnhardt. More
by John
Employees Worked With
October 17, 2024
Second service smooth and professional. Richard Vasquez ditto. All was done promptly and car returned sparkling clean. Perfect tens for all. Richard Vasquez ditto. All was done promptly and car returned sparkling clean. Perfect tens for all. More
by rmccrawhelms
Employees Worked With
October 13, 2024
I have nothing but positive words to say about my experience at Earnhardt. Hassan was amazing and so incredibly kind to my Mom and I the minute we arrived. He was very patient, knowledgeable, and had experience at Earnhardt. Hassan was amazing and so incredibly kind to my Mom and I the minute we arrived. He was very patient, knowledgeable, and had a calm disposition that was just a joy to work with. He also listened to the criteria I had for the car I was looking for which eventually helped me choose the ES 300h. I couldn’t be more in love and happy with my car! It’s absolutely beautiful and such a breeze to drive. The quality of both the interior and exterior is top notch, and I’m saving so much on gas;) I highly recommend coming to this dealership if you are looking to purchase a Lexus, you won’t be disappointed!! More
by mlwright1986
October 11, 2024
I worked w Anthony to purchase my IS350 he was amazing has great customer service skills and is very communicative 10/10 will def go back to Earnhardt Lexus in a few years when I need to upgrade!! has great customer service skills and is very communicative 10/10 will def go back to Earnhardt Lexus in a few years when I need to upgrade!! More
by Kathleenlopez
Employees Worked With
