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Earnhardt Lexus

Phoenix, AZ

5.0
630 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models. Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers. At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital. If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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800 E Camelback Rd

Phoenix, AZ

85014

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Showing 630 reviews

January 14, 2025

Great company, great service, Rick Johnson, always great. No complaints here. Ok, then, 3 more words. More

by lee2253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Earnhardt Lexus responded

Thanks, Lee! We're thrilled to hear you had a great experience. Rick is indeed a star on our team. Your support means a lot to us! Regards, Bull Earnhardt Owner bull@earnhardt.com

January 13, 2025

Rick Johnson is one of the finest auto service center managers I have worked with. His customer service is not only professional, but I leave the dealership with personal information to apply to my ownin More

by bobmerwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Earnhardt Lexus responded

Thank you, Bob! We’re thrilled to hear about your positive experience with Rick. Our team strives to provide exceptional service and valuable insights to our customers. Your feedback motivates us to keep up the great work! We look forward to seeing you again soon. Regards, Bull Earnhardt Owner bull@earnhardt.com

January 10, 2025

Michael Herrera is the best service consultant. He helped me with my RX350L maintenance. I appreciated his help and will definitely recommend him and EarnHard Lexus to friends and family. More

by Uyen Brianna Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Earnhardt Lexus responded

Thank you for your fantastic review! We're thrilled to hear that Michael provided you with excellent service for your RX350L maintenance. Your recommendations mean a lot to us. We look forward to seeing you and your friends and family at Earnhardt Lexus again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

January 04, 2025

In my three years of receiving service at Earnhardt, I have found that Tom is always helpful and accommodating. More

by PBHJJ
Recommend Dealer
Yes
Employees Worked With
Jan 06, 2025 -

Earnhardt Lexus responded

Thanks for the great review! We're thrilled to hear that Tom consistently provides helpful and accommodating service. Your satisfaction is our priority, and we appreciate your loyalty over the years! Regards, Bull Earnhardt Owner bull@earnhardt.com

December 24, 2024

Jose was so very friendly and efficient. Handled out purchase of used Cadillac SUV and we would highly recommend! More

by siekmann1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Earnhardt Lexus responded

We're thrilled to hear about your positive experience with Jose. It's great to know he made your purchase seamless. We appreciate your recommendation and hope you enjoy your new Cadillac SUV! Regards, Bull Earnhardt Owner bull@earnhardt.com

December 21, 2024

Friendly, informative staff. I dealt directly with a sales manager and we came to what I thought, in a tight supply market, was a fair deal. From there the purchase flowed smooth More

by Grumps
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Suhargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Earnhardt Lexus responded

Thanks for the awesome review! We're thrilled to hear that our team made your experience smooth and enjoyable. Your satisfaction is our top priority, and we appreciate you choosing us for your car purchase. Enjoy your new ride and all its features! Regards, Bull Earnhardt Owner bull@earnhardt.com

December 20, 2024

Holly was extremely easy to deal with. No pressure and knew her stuff. I was dreading the car buying process but Holly made it a very nice experience. I gave an average review for ho More

by hagsters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Ebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Earnhardt Lexus responded

We're thrilled to hear Holly made your car-buying experience enjoyable. We appreciate your feedback about the home delivery and are working to resolve the delay. Your insights help us improve, and we're glad to have you as part of our community! Regards, Bull Earnhardt Owner bull@earnhardt.com

December 15, 2024

Mariah made our transaction seamless and easy from start to finish. We drove a total of 600 miles round trip to purchase our new Lexus and was worth it! Mariah is professional and answered all of our questi More

by tgs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Trejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Earnhardt Lexus responded

We're thrilled to hear about your seamless experience with Mariah. Your recommendation means a lot to us. Enjoy your new Lexus, and we look forward to serving you and your friends and family in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

December 10, 2024

I always take my Lexus to Earnhardt Lexus for maintenance, oil, changes, etc. Tom , My service writer is always kind, communicative and takes excellent care of me. More

by JBinAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Earnhardt Lexus responded

Thanks for your fantastic review! We’re thrilled to hear about your positive experiences with Tom and our service team. Your trust in us for your Lexus maintenance means a lot. We look forward to continuing to provide you with top-notch service! Regards, Bull Earnhardt Owner bull@earnhardt.com

December 08, 2024

We just bought our third car from Leo. He is always knowledgeable, engaging, patient, and dedicated to providing outstanding customer service. He goes above and beyond for his clients( he More

by salz52
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Suhargo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Earnhardt Lexus responded

We’re thrilled to hear about your positive experience with Leo. His commitment to excellent customer service truly sets him apart. We appreciate your loyalty and look forward to helping you with your future vehicle needs! Enjoy your new car! Regards, Bull Earnhardt Owner bull@earnhardt.com

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