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Earnhardt Hyundai

Avondale, AZ

4.8
1,164 Reviews

10401 W. Papago Freeway

Avondale, AZ

85323

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1,164 Reviews of Earnhardt Hyundai

December 16, 2022

Please be ware when buying a pre-owed car from this dealership! They do NOT recondition their cars what so ever! And they don’t even fully detail them. Last month I bought a car that I paid $18,000 More

by maalikness
Recommend Dealer
No
Employees Worked With
NA
Dec 20, 2022 -

Earnhardt Hyundai responded

While disappointed that you're dissatisfied with this vehicle, you agreed to purchase the vehicle as-is. Transparency is very important to us here and we were very clear that this vehicle was safety inspected and all safety items were completed and it was going to be purchased in its current state. The sunroof was fixed and operational when you took delivery of the vehicle. Should you like any further clarification on anything, please contact me. Regards, Bruce Patrick Sales Manager bruce.patrick@earnhardt.com

Dec 20, 2022 -

maalikness responded

Who told you that i agreed to purchase anything "as is"?? That is not true. The sunroof was NOT fixed, what your sales person was told was "its working fine now" by thr tech that looked at it. I am sure that was the case, the sunroof was working on and off so nothing was fixed. With a lottle research i found out that on toyota highlanders when the battery is not fully charged it causes the sunroof to malfunction like that. Once i put a new battery in, the problem was solved. So dont tell me the sunroof was fixed. I would love to get a copy of the inspection check list on the car, because i am sure the heating system was not checked. Had it been checked you would have known that the blend door actuators were not working properly. That actually could have been discovered if your inspection included a vehicle scan, because the computer would told the tech that. My guess is that it WAS DISCOVERED but the used car manager refused the work because it was too much money and since it was not cold at the time they felt they can get away with it.

December 08, 2022

This is the best dealership that I have ever done business with, my salesman was terrific. I talked to him on the phone and all the paperwork was ready for me to sign when I got there. If you need a More

by BingoCook3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Westrich, Michael Hayes
Dec 09, 2022 -

Earnhardt Hyundai responded

Thank you for choosing Earnhardt Hyundai! We're so proud of our team for delivering an excellent shopping experience. Welcome to the family! Regards, Kurt Stewart General Manager Kurt.Stewart@earnhardt.com

December 03, 2022

Very good service and very friendly staff. In and out in 30 minutes iwould recommend More

by Williamt6700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pezek, Scott Arnold
Dec 05, 2022 -

Earnhardt Hyundai responded

Customer satisfaction is our top priority, William, and we're thrilled you enjoyed your visit. Take care! Regards, Kurt Stewart General Manager Kurt.Stewart@earnhardt.com

December 02, 2022

Jim and Peter were very kind; they both provided a great and anxiety-free purchasing experience! More

by Yesenia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Dine, Jim Westrich
Dec 05, 2022 -

Earnhardt Hyundai responded

Welcome to the family, Yesenia! We're so happy to hear Jim & Peter delivered a memorable shopping experience. We hope to see you here again at your first service visit! Regards, Kurt Stewart General Manager Kurt.Stewart@earnhardt.com

December 01, 2022

Service man was friendly and helpful with the service I needed. My oil change was quick and easy. More

by Esther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Alexander
Dec 02, 2022 -

Earnhardt Hyundai responded

Thank you for trusting us with your vehicle, Esther! We're so proud of our team for providing you with quality service and getting you back on the road in no time! Until next time! Regards, Kurt Stewart General Manager Kurt.Stewart@earnhardt.com

November 26, 2022

Whenever I come to Earnhardt Hyundai I always feel welcomed and the service is quality. More

by bcsims66
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Arnold
Nov 29, 2022 -

Earnhardt Hyundai responded

Thank you for choosing Earnhardt Hyundai! We look forward to continuing to provide you with quality service! Until next time. Regards, Kurt Stewart General Manager Kurt.Stewart@earnhardt.com

November 26, 2022

Great customer services I happy with this dealership the service is great thanks Scott I would recommend this to all More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Arnold
Nov 29, 2022 -

Earnhardt Hyundai responded

Thank you for your stars & recommendation, Rose! We're so proud of our team for always taking care of you. Until next time! Regards, Kurt Stewart General Manager Kurt.Stewart@earnhardt.com

November 20, 2022

Best service and sales team in the valley love this dealership From the first time I bought my car they was honest and didn’t try to make me feel like I was just a sale to them and the service departme More

by Dodgeyellow99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James H'oard, Scott Arnold
Nov 21, 2022 -

Earnhardt Hyundai responded

We can't thank you enough for your wonderful rating. We work hard to ensure our customers always leave happy & we're glad we've delivered time and time again! Thank you for being a valued member of the family! We look forward to many more years together! Regards, Kurt Stewart General Manager Kurt.Stewart@earnhardt.com

November 10, 2022

James was my salesman he was wonderful my 2023 Palisade was delivered to me in a timely manner he was very helpful and courteous More

by Jlggmtek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James H'oard, Peter Dine
Nov 11, 2022 -

Earnhardt Hyundai responded

Congratulations on your new Palisade! We're thrilled James ensured an excellent visit. Welcome to the family! Regards, Kurt Stewart General Manager Kurt.Stewart@earnhardt.com

November 02, 2022

First maintenance service and Auto Butler application on my 2022 Palisade -- good service from start to finish, from the receptionist that made the appointment, to Tony and Jesse, the shuttle drivers, to Do More

by BP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Jesse, Dov Goldman
Nov 02, 2022 -

Earnhardt Hyundai responded

Thank you for your stars & recommendation! We're so glad our team has gone above & beyond to ensure an excellent service visit! Until next time! Regards, Kurt Stewart General Manager Kurt.Stewart@earnhardt.com

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