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Earnhardt Hyundai
Avondale, AZ
1,198 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,198 Reviews of Earnhardt Hyundai
July 15, 2023
Earnhardt Hyundai sells certified used LEMONS! ! Do not buy a car from here, it will be your worst nightmare. We trusted Earnhardt for our only family car we own. Now we are forced to walk ev ! Do not buy a car from here, it will be your worst nightmare. We trusted Earnhardt for our only family car we own. Now we are forced to walk everywhere including my child in 116° because we were scammed by Earnhardt! We purchased a 2015 Jeep Cherokee and within 9 days had engine ticking and check engine light. Earnhardt refused to help us with this problem because I was 200 miles outside of their 500 mile warranty and I chose to get a 3rd party warranty because it last 5 yrs instead of the 2 yr warranty Earnhardt was offering me. They changed an o2 sensor that did nothing to fix the problem. Check engine light came right back on with same exact codes. I now have attempted to resolve mechanical issues with my warranty and they will not cover Earnhardt's preexisting conditions. Mechanic who looked at my car is 100% sure this issue has been there for a long while and first check engine light was for the same issue as this one. It came up p219a fuel ratio balance all along! Jeep needs new rocker arms, lifters, cam shaft. Up to $10,000 in repairs on a Jeep I just got for $20,0000. Mechanic and warranty urging me to contact dealership because they need to honor this repair it was there before purchase. Kurt Stewart general manager would take no responsibility for the issue and has left our family with no vehicle in this heat and a huge amount of debt for a car that had serious engine problems in the first 9 days. I thought these are the Earnhardt principles: To create an environment where customers and employees are treated with respect. To forge honest, long-lasting relationships with our customers and employees. To build a positive team in the spirit of family. To embrace changes in the automotive industry through ongoing training and education. To meet all challenges with a "can-do" attitude and the customers' best interests in mind. More
by ashmpowers
Employees Worked With
Kurt Stewart General manager, Shayne Walker, Matthew Morzella, Michael Hayes
July 08, 2023
Dealership is clean and well designed for customer service. Not a 5 since it seemed time required for oil change and tire rotation was longer than expected given an appointment had been made over a we service. Not a 5 since it seemed time required for oil change and tire rotation was longer than expected given an appointment had been made over a week in advance. More
by Ron B
Employees Worked With
Mason Guay
June 21, 2023
I have taken my Accent to Earnhardt Hyundai twice now for an oil change. Both times I have had excellent results with my service. Staff is very friendly and professional. No hard up sells. Explain everything an oil change. Both times I have had excellent results with my service. Staff is very friendly and professional. No hard up sells. Explain everything to you. Highly recommend this dealership. More
by jma13273
Employees Worked With
Dov Goldman
June 14, 2023
I have found this dealership to be very professional on all levels...from the moment I arrived and was greeted by the Service team I could tell I was in for a good experience. I met with my service adviso all levels...from the moment I arrived and was greeted by the Service team I could tell I was in for a good experience. I met with my service advisor on the agreed upon time, had the service work done at the estimated time and was very comfortable in the waiting room. The facility is extremely clean and the organization is totally organized...I was pleased and impressed. More
by MARK.FOX2
Employees Worked With
Dov Goldman
