Earnhardt Honda

My salesman was my knight in shinning armor After having a horrible experience with another dealership, and at risk of being stuck without a car, our experience here was such a relief. Our sales After having a horrible experience with another dealership, and at risk of being stuck without a car, our experience here was such a relief. Our salesman Steve Shannon found us a car that fit all of our financing requirements within minutes over the phone. He also took the time to answer all our questions and give advice when we were confused about the deal that had fallen through at another dealership. When went down later that evening and met Steve at Earnhardt Honda, the car and its terms were exactly as we had been promised. He was so friendly and genuine and offered information about the car we hadn't even thought to ask. Then we were walked through the purchase process in such an open and honest way. He went through every step and patiently answered all of our questions. Any time he stepped away he let us know what he was taking care of, and each new piece of paper work was gone over and both Steve and the finance department took great care to make sure we understood everything and that no details changed. It took only about an hour and half from start to finish. Don't do what we did and assume that because you want a lower priced used vehicle that you can't go to a dealership that sells new cars. We never felt that we were not top priority customers just because we were purchasing used and Steve can be trusted to find you exactly what you want. More

Service beyond Reproach Just bought my 34th New car from Earnhardt Honda and it was a delight. We live in Tucson where the deals aren't so competitive and the service is sha Just bought my 34th New car from Earnhardt Honda and it was a delight. We live in Tucson where the deals aren't so competitive and the service is shaky. I made one more call to Earnhardt Honda in Phoenix and they gave me the best deal with no haggling. Mark Crump, the old pro, knew I was getting burned out from all the bologna that is out there. He was kind and understanding and delivered on his word. The car was nicely discounted and not full of unwanted addendum items like Nitrogen in the tires, paint sealant and the like. The internet manager named Kelley, also was so professional and helped with the finance. The distance from Tucson to Phoenix seemed closer than that of the dealer on 22nd Street here in Tucson. I got the car I wanted with the options I wanted and the color that was just perfect. The deal was done inside an hour and Mark Crump drove it to Tucson and patiently went over all the gadgets. Great personnel, great service, straight forward deal...go to Earnhardt Honda and ask for Mark Crump. He will treat you right. It was actually fun! More

Purchased 2017 Honda Civic Had a great day experience buying a vehicle here. They were very attentive to all my needs and worked out a deal that worked in my favor. They listene Had a great day experience buying a vehicle here. They were very attentive to all my needs and worked out a deal that worked in my favor. They listened and got me a deal I was comfortable with. Working with Marcus Roe was amazing! More

Great service Jonathan Velasco did a great job was able to find a great car with a good payment ,friendly service was able to work with me with wat I wanted Jonathan Velasco did a great job was able to find a great car with a good payment ,friendly service was able to work with me with wat I wanted More

Great buying experience Raymundo Hernández is a excellent salesman and helped me find the car I love and is also very honest which is hard to find with salespeople nowadays. Raymundo Hernández is a excellent salesman and helped me find the car I love and is also very honest which is hard to find with salespeople nowadays. Thank you! More

2017 Honda Civic We went in to get our 2015 Fit serviced we came out with a 2017 Honda Civic with a lower interest rate and reasonable payments. This is all thanks to We went in to get our 2015 Fit serviced we came out with a 2017 Honda Civic with a lower interest rate and reasonable payments. This is all thanks to the sales associate Raymundo Hernandez explained everything to us and found us the best deal possible. I would definitely recommend this place to my friends and family. More

Great Service Very friendly and welcoming, Tio Ray helped us find exactly what we were looking for in a car, was patient and took the time to really see what was in Very friendly and welcoming, Tio Ray helped us find exactly what we were looking for in a car, was patient and took the time to really see what was in our best interest. More

Great service and cars I have been dealing with Earnhardt Honda for many years. Everyone there is friendly and smart. Elton Edwards was very cordial and knowledgeable. I I have been dealing with Earnhardt Honda for many years. Everyone there is friendly and smart. Elton Edwards was very cordial and knowledgeable. I will always deal with Earnhardt for my car. More

Love Earnhardt Honda! I been going to Earnhardt Honda for years now and I am never disappointed! This time we dealt with Elton Edwards and I could not be any more please e I been going to Earnhardt Honda for years now and I am never disappointed! This time we dealt with Elton Edwards and I could not be any more please excellent service we received from him and anyone there. A million thanks! More

Lack of integrity We purchased the Honda CR-V from sale's person Elmer Morris, we have no complain about him. The problem was we noticed the sale price on our financi We purchased the Honda CR-V from sale's person Elmer Morris, we have no complain about him. The problem was we noticed the sale price on our financial document was different than the price we agreed on until we canceled our 10 years warranty. We did not notice when we sighed document. I called the financial person "Ron" about issue , and requested to talk to Elmer and the sale manager who involved sale. He said ," Elmer Morris is not working today and the manager who involved sale is on vacation. I requested to talk to someone since I felt odds both were not there. He said that he talked to general manager. Of course, the Joel said that we were signed paper and unable to refund. I insisted to talk to Elmer and he told me the same as Ron said . Anyway, I called the general business phone number, and operator transferred phone call to Elmer. I had chance to talk to him. My question is we rely on professional, but can we? Is this a mistake or intention? More