Earnhardt Honda

My scores are based on our overall purchasing of a new Accord. They did a decent job of almost redeeming themselves after a not so stellar first attempt. How we were treated and had the process expedite Accord. They did a decent job of almost redeeming themselves after a not so stellar first attempt. How we were treated and had the process expedited on our last visit is how all new cars sales should occur. Fair job by Sales Manager and Salesman and truly hope all will not be lost on their team. Turns out this Accord Sport is a noisy turd. Terrible wind and road noise. Tires fit to the Sport are awful. Quality of Honda has really dropped compared to previous four that we have owned. More

I know my Honda Civic. This new purchase was my 4th Civic. I was going to trade my 2002 Civic with new one 3 years ago, but was told that new model change was imminent. So I waited. Then the bad review Civic. I was going to trade my 2002 Civic with new one 3 years ago, but was told that new model change was imminent. So I waited. Then the bad review came out on 2012 new model. It turned out that I was ready (to buy), but the car was not. When I heard that Honda was doing emergency tweaking on the 2012 model, I decided to wait again (I am patient!). After 18 months, Honda came up with unprecedented improvements and got good reviews for 2013 Civic. This time the car was ready and so was I. That would make me a perfect customer, right? First I went to the closest Honda dealership where I purchased my last Civic. I could have bought the car there for the convenience of being in my neighborhood. Controlling my urge and armed with more information, I wanted to try another dealership which turned out to be the Earnhardt Honda in Avondale, AZ. My sales person was Francisco Rojas who was pleasant and knowledgeable. But most of all he was very patient and treated me with professional courtesy throughout my time in the showroom. I would also like to commend his managers who were supportive of their sales staff to get the deal done. Lastly I must mention that the reason I went to Earnhardt Honda was the Costco Auto Buying program they offer. It is essentially a hassel-free program as long as you do not have a trade-in. Since I had my old Civic to be traded, there was still a deal to be made. Earnhardt Honda came ahead in every aspect of the deals and services. I am looking forward to seeing Francisco for my first oil change. More

My visit at Earnhardt Honda was unforgettable. Everyone were friendly, and they wormed with me and I drove away with the vehicle that I wanted. Thank you. were friendly, and they wormed with me and I drove away with the vehicle that I wanted. Thank you. More

Exceptional Customer Service and customer appreciation. From the time you step out of your car, until you leave, the sales and service department makes sure your experience is a memorable one. I must admi From the time you step out of your car, until you leave, the sales and service department makes sure your experience is a memorable one. I must admit that I can be a difficult customer. I wanted a CR-V, midnight blue, with leather interior and there was only one that had just been shipped in. So Andy called ahead and had them get the car ready for me to test drive. When I came in Andy and the Sales Manager Carl Lucas was there to assist me and answer my questions. I took my time to make sure this was exactly what I wanted. Once I made up my mind this was the car for me, I was ready to talk financing. I had a particular payment and budget in mind and it took time and patience dealing with me, to come to an agreement but we did. Thanks to Andy & Carl, I am a happy Honda CR-V owner. I live closer to the Arrowhead Honda Dealer, however I was happy with Earnhardt Dealership when I bought my first CR-V in 2007. I added a few accessories to my new Honda and they set my appointment and delivered excellent service. Your dealership stands out and that is why I went 15 miles out of the way to buy from Earnhart in Avondale. There is no "high pressure" salesmen and that means alot to me, since that is something I really hate and will not come back, even if they "gave" me a car. There is a warm, friendly atmosphere and Andy Griffith and Carl Lucas certainly help make Earnhardt stand out in the crowd. Sincerely Mary Ford. More

After several weeks looking to get a used car going from dealer to dealer and playing the game of the usual Van Tyle type sales pitch, my wife and I ended up giving it one more shot. We went to Larry Miller dealer to dealer and playing the game of the usual Van Tyle type sales pitch, my wife and I ended up giving it one more shot. We went to Larry Miller VW with an appointment and the salesman was not even there. After wasting 30 minutes not finding a car we wanted in our price range we left exhausted from a long day. Thinking that instead of wasting our trip we could try one more place. The first place we saw was Earnhardt Honda. Of course being hesitant about a sales guy approaching us not knowing the internet pricing on a car we just wanted to look. Camren came up to us and added no pressure to us looking and let us steer our car choice as we wanted. We couldn't decide on a vehicle at that time so we let them run our credit to get us pre-approved. Being 9 at night there was not a definite answer so I offered to have Camren call me the next day with the results. The following day he called and said we actually got approved for a lease on a brand new Honda. WOW! After work we went straight down there and got all the paperwork ready. All we had to do is pick the color we wanted. They were able to get us through the finance side so quick thanks to Double G and had such a friendly feeling afterwards that we will absolutely refer all of our friends down there to see these great guys. More

The Mr. Ed finance team was absolutely wonderful to work with. From the minute we arrived at the dealership until our purchase was completed, the entire team worked to ensure that our vehicle needs were be with. From the minute we arrived at the dealership until our purchase was completed, the entire team worked to ensure that our vehicle needs were being met and that they were doing everything possible to assist us. The vehicle we purchased was exactly what we were looking for. We are thrilled!! Three days after we drove our new vehicle home, we received a call telling us that our finance rates had gone down!!!! The team worked not only to get us a great vehicle but great financing as well. We have purchased 4 vehicles at this dealership and would not think of going anywhere else. More

I recommend honda , the people in there are friendly thanks nic lorimer for my new car and all you help godd luck for the future thanks nic lorimer for my new car and all you help godd luck for the future More

My wife and I went looking for a new car and Efrain was fantastic. Hie was very thorough, patient, and answered all of our questions. He wasn't pushy and was extremely knowledgeable about all of the cars a fantastic. Hie was very thorough, patient, and answered all of our questions. He wasn't pushy and was extremely knowledgeable about all of the cars and features we asked about. I would highly recommend him to anyone and will absolutely go back and buy another car from him when I am in the market again. More

Fantastic buying experience! David Smith was very helpful and accommodating with helping me purchase my very FIRST car. I was in and out of the dealership in under three hours and couldn't be more happy with and accommodating with helping me purchase my very FIRST car. I was in and out of the dealership in under three hours and couldn't be more happy with the outcome - a shiny new Honda Civic with all of the bells and whistles (not to mention EXCELLENT gas mileage). I was appreciative to find David Smith through the Costco Car Purchasing program and I would definitely recommend him to help with any of your car buying needs. More

We were in need of a larger vehicle because my husband is disabled and has a large service dog. Nic Lorimer was so helpful and patient in helping us with our needs and going the extra mile when we couldn't a disabled and has a large service dog. Nic Lorimer was so helpful and patient in helping us with our needs and going the extra mile when we couldn't agree (my husband and I) on a color for our new Odessey. He never got upset or impatient. Even when I spilled our service dog's water he was right there to help clean it up. He was knowledgable and thoroughly explained each feature to us. He even met us at a service station when we had forgotten a personal item in the car we traded in. We are really thankful for our experience with Nic. We love dealing with Earnhardt Honda and have for the past 8 years. More