Earnhardt Chrysler Jeep Dodge Ram - Service Center
Gilbert, AZ
395 Reviews of Earnhardt Chrysler Jeep Dodge Ram - Service Center
I had a scheduled appointment to have my vehicle looked at and Rick was the guy who i was assigned to. Rick was very pleasant to work with, i addressed the issues that were going on with my vehicle. Rick at and Rick was the guy who i was assigned to. Rick was very pleasant to work with, i addressed the issues that were going on with my vehicle. Rick called me a few hours later and let me know the status and I was very thrilled to get the service he provided and pleased to pick up my vehicle the following day. My husband and I said this is the best service at a dealership we have ever got. I didn’t have to call and check in on my vehicle etc.. We are very satisfied! Thanks Rick!! More
I purchased a brand new Dodge Ram 1500 EcoBoost bighorn from the dealership end 2021. At 53,000 miles the motor needed to be replaced. They had the truck for 30 days in service and were finally able to g from the dealership end 2021. At 53,000 miles the motor needed to be replaced. They had the truck for 30 days in service and were finally able to get it working. It was a powertrain issue. Since then I have had issues with the vehicle and now under 100,000 miles I am faced with the same issues. Same powertrain issues. The vehicle broke down and just shut off while driving again. I also was almost cited for a wreck because the vehicle seized in operation. The dealership is telling me that they are not going to fix it because my warranties are expired. The work they did was not good and the motor needs to be fixed. The repairs should be warranted and they need to fix my truck. I am out of work with no vehicle. I cannot believe this. Don't buy from this place. More
Junior is highly unprofessional and never answers the phone. Will talk down to you like you are stupid. Will not be back to this facility. phone. Will talk down to you like you are stupid. Will not be back to this facility. More
Josh was great every step of the way. He was responsive and easy to work with. I would recommend the service department to anyone. Price was also surprisingly reasonable which, traditiona He was responsive and easy to work with. I would recommend the service department to anyone. Price was also surprisingly reasonable which, traditionally, you would not expect from a dealership so great job!!! More
Marvin is fantastic, polite, courteous, provides clear information, keeps us updated, delivers on commit. Thank you. information, keeps us updated, delivers on commit. Thank you. More
Josh is a personable caring and efficient personality who is striving to get the job completed quickly with top satisfaction is striving to get the job completed quickly with top satisfaction More
Rick and Cedrick were very thoughtful and helpful I would recommend them 100%!! They are very knowledgeable great people!!! would recommend them 100%!! They are very knowledgeable great people!!! More
Rick had my vehicle issue resolved on the same day with no appt. Very honest, quick to help, listened to me and answered all my questions. Highly recommend Rick and Earnhardt Dodge Ram in Gilbert AZ. no appt. Very honest, quick to help, listened to me and answered all my questions. Highly recommend Rick and Earnhardt Dodge Ram in Gilbert AZ. More
Got me in right away and took care of my needs and issues. Dropped me off at rental car location. issues. Dropped me off at rental car location. More