Tammy Shriner

Always happy with the work done at Earnhart. The people are very pleasant and helpful! The work is done well! The people are very pleasant and helpful! The work is done well! More

Report | Print

The Express Lane oil change process on my 2012 Chrysler 200 early Saturday morning went flawless. Easy check in and was done within an hour. Great customer service with status of the vehicle provided by Ch 200 early Saturday morning went flawless. Easy check in and was done within an hour. Great customer service with status of the vehicle provided by Chynna when waiting in the lounge. Easy check out too. More

Report | Print

Thank you so much for the awesome job that was done to my vehicle. Michaela explained the whole process so I know what is going to be done. She also gave me a report of my vehicle as well. I would recommend vehicle. Michaela explained the whole process so I know what is going to be done. She also gave me a report of my vehicle as well. I would recommend Michaela to get your service done. Thank you again. More

Report | Print

I took my vehicle in to get the oil changed. Tammy was my advisor. She was awesome. I asked her if they could check the condition of my tires. She recommended that they be replaced because of th Tammy was my advisor. She was awesome. I asked her if they could check the condition of my tires. She recommended that they be replaced because of the age. She told me about a promotion that the dealership was having and gave me a quote and explained everything in detail. Very knowledgeable and a pleasure to work with. Great job Tammy Dee C More

Report | Print

I can't say enough about the service I received from Rick and crew @ Earnhardt! This review is overdue, especialIy in lieu of how they took care of me! I purchased my 2024 Wrangler Sahara new from the deal and crew @ Earnhardt! This review is overdue, especialIy in lieu of how they took care of me! I purchased my 2024 Wrangler Sahara new from the dealership in May 2024 (2nd wrangler I've bought through ECJDR). Had my first oil change and they noticed a small leak from the pan; fixed it-or so they thought. Went in for the 2nd oil change and Tammy brought it to my attention that I still had a leak! Perplexing as it's still so new!! They looked deeper and turned out it was a faulty head gasket at just over 9,000 miles. Not the dealerships fault, but a warranty issue. Just as I was taking the Jeep in for service my husband had a major accident/injury and he was out of state ....I was a wreck! They were awesome about working with me until I could get back to town and pick the repaired Jeep up. Then, when I got it back I noticed a vibration at high speed 75-80 that I'd never noticed. They put it through all sorts of tests and decided it was my new tires- possibly out of balance or defective tire, or possibly alignment(?) I took it back to Discount Tire where I bought my tires and they did a road force test on it, said balance was good. So I took it back to Earnhardt where my service advisor Rick was super patient, listened and was understanding. He went beyond to prove it was the tires by putting it through a battery of tests and then switching tires and had me test drive. Vibration was gone. Took the Jeep back to Discount and they told me the balancer was out of calibration that day I had it in and then rebalanced the tires. Well that was frustrating!! I'm still skeptical about the tires but I can't say enough about the due diligence and thorough job Rick, Tammy and crew at Earnhardt went through as I was so frustrated with the back and forth...trying to figure things out! Thanks Rick!! I hope to see you on the trails up here in CO sometime! You really helped settle things for me - especially with all the emotion, anxiety and panic of my husband's injury and my Jeep (that I LOVE) having issues! BEST JEEP EVER and I've had 4 of them! I rate you guys a double 5 star!!! THANKS SO MUCH!! More

Report | Print

Tammy was fantastic to work with. She is very kind and knowledgeable. She got me in and out with my Jeeps oil change in quick fashion. She went over things with me and is an asset to She is very kind and knowledgeable. She got me in and out with my Jeeps oil change in quick fashion. She went over things with me and is an asset to the Earnhardt company. A++ Service advisor. Thank You More

Report | Print

Tammy has great communication skills. She’s friendly and listened to my concerns. I left the dealership satisfied with the service I received. Glad she’s my service manager. She’s friendly and listened to my concerns. I left the dealership satisfied with the service I received. Glad she’s my service manager. More

Report | Print

Recently went in for an oil change and four new tires. Bri, Randy and Tammy were awesome in the service department. Lauren was very kind in hospitality and we had a nice chat while I was getting my tea in Bri, Randy and Tammy were awesome in the service department. Lauren was very kind in hospitality and we had a nice chat while I was getting my tea in the waiting area. Highly recommend!!!! More

Report | Print

Tammy is always pleasant and considerate. She makes me feel confident that my Challenger is serviced as requested and running in excellent condition. She answers any questions I may have. T She makes me feel confident that my Challenger is serviced as requested and running in excellent condition. She answers any questions I may have. Tammy is a great service advisor. More

Report | Print

Tammy is friendly and provides a helpful experience to getting my Built to Serve Ram serviced. She is a true asset to your Service Department! getting my Built to Serve Ram serviced. She is a true asset to your Service Department! More

Report | Print