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Earnhardt Chrysler Jeep Dodge Ram

Gilbert, AZ

4.7
1,171 Reviews
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1521 East Drivers Way

Gilbert, AZ

85297

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Showing 1,171 reviews

June 20, 2023

I had a great experience, fast services, extremely friendly sales team. Very helpful and attentive, not pushy or over bearing. More

by Stinama1008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura, Carlos Mawcinitt
Jun 21, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for choosing Earnhardt Dodge! We look forward to delivering another excellent visit soon! Regards, Victoria Smith Victoria.Smith@earnhardt.com

June 16, 2023

Marc my service advisor was very helpful, listening to my concerns and communicating with me about what the mechanic found. I was sent a link which further detailed what the inspection found and this provide More

by Joe S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Ray - 5 Stars
Jun 20, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your stars, Joe! It's wonderful to read that Marc delivered an excellent service experience! We look forward to working with you again soon. Regards, Luke Morris Service Director luke.morris@earnhardt.com

June 12, 2023

Earnhardt Dodge was fantastic! We loved our sales lady Angie,she was great!! We would give them a 10 out of 10 everyone was so nice! More

by Shelia Hickman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie
Jun 13, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Shelia, we're thrilled to hear Angie delivered a 5-star experience! We can't wait to share your review! Congratulations and welcome to the family! Regards, Victoria Smith Victoria.Smith@earnhardt.com

June 10, 2023

Jade was wonderful to work with. We worked out all the details over the phone, and she even picked me up at the airport. The truck was ready when we got to the dealership. Jay was More

by Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Johnson, Steve Arey
Jun 13, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Congratulations on your new truck, Scott! We're proud of Jade & Jay for working together to deliver a 5-star experience. Welcome to the family - we look forward to many more excellent visits! Regards, Victoria Smith Victoria.Smith@earnhardt.com

June 08, 2023

I have to update my review from 2019 when I bought a new Rubicon and had a good experience here. Just tried to order out a new 2024 Rubicon, and had the worst experience, having to deal with a guy who reall More

by jeepardized
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Eddie Edwards
Jun 08, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

We appreciate the opportunity to earn your business again and we're disappointed that we were unable to come to terms on this vehicle due to the already-installed tint and documentation fee. Should you like to discuss your experience further or should you change your mind and like to order this vehicle, please contact me. Regards, Ron Pfaff ronald.pfaff@earnhardt.com

Jun 08, 2023 -

jeepardized responded

We were discussing an order out!! A special order, so no those items were not already installed, but he was insisting on adding them anyway.

Jun 09, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Please contact me at your earliest convenience, as I was under the impression that you presented our salesperson with a stock number for an in-stock unit. I look forward to speaking with you and learning more about what transpired. Regards, Ron Pfaff ronald.pfaff@earnhardt.com

May 29, 2023

I only come to Phoenix area few times a year, but prefer to do my Jeep GC services here at Earnhardt - good quality professional team, well organized process and comfortable waiting area. More

by AlexK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Burt
May 30, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Alex, Thank you so much for choosing us here for all of your Jeep needs. We're lucky to have you as a valued customer and we look forward to continuing to work together for years to come! Regards, Luke Morris Service Director luke.morris@earnhardt.com

May 22, 2023

Had an Oil Change and tire rotation done 5. 19. Tammy my service advisor was great---very professional More

by CYNTHIA.NEUMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
May 23, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for sharing your awesome rating, Cynthia! We're so glad our team ensured your vehicle was back on the road in no time. Regards, Luke Morris Service Director luke.morris@earnhardt.com

May 18, 2023

Went to have my oil changed, on May 15 Jake the advisor was nice and informed, he also asked about a tire change, which I did and helped me find the correct coupon which helped. Great jobe. More

by jimkallunki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
May 19, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for choosing Earnhardt CDJR, Jim! It's great that Jake delivered an excellent service visit. We look forward to working with you again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

May 12, 2023

Very professional and prompt. The advisor was very knowledgeable and helpful. Time management was very good. More

by drmoreno1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny, service advisor
May 16, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your stars! It's wonderful to read that Kenny delivered an excellent experience! We look forward to working with you again soon. Regards, Luke Morris Service Director luke.morris@earnhardt.com

May 12, 2023

I just purchase my 4th vehicle from Eddie and his team. I worked with Michelle and I recommend anyone that goes to Gilbert Earnhardt jeep to ask for them! Great experience Gary More

by Glegumina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie and Michelle
May 16, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Welcome back & congratulations! We're proud of Eddie and our team for going above and beyond to deliver a memorable experience. We hope you're loving your new ride! Regards, Victoria Smith Victoria.Smith@earnhardt.com

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